What users are saying about

2Checkout

8 Ratings

Chargent

2 Ratings

2Checkout

8 Ratings
Score 8.6 out of 101

Chargent

2 Ratings
Score 9 out of 101

Add comparison

Likelihood to Recommend

2Checkout

2Checkout is great when you sell software licenses online or when you offer SaaS subscriptions. I don't think it can work in other scenarios.
Rodolfo M. Raya profile photo

Chargent

It was extremely useful for our business as we built a lot of workflow in Salesforce centered around having received deposits or payments from customers. Chargent provides a force.com site which allows customers to pay online directly without interacting with any agents. You can integrate the transaction data directly into your ERP or accounting software.
Ahmed Bajwa profile photo

Pros

  • 2Checkout handles credit cards that I would not be able to accept from my country.
  • Fraud prevention works. They saved me a couple of times and I appreciate that.
  • I always received my payments on time. I never had to complain.
Rodolfo M. Raya profile photo
  • Extremely easy to implement + 100% native on salesforce.com.
  • Payment information is on the opportunity level making it easily visible across teams.
  • Payment request feature allows cutomers to pay online via force.com site.
  • Supports recurring payments which allows payment processing to be run on an automated schedule.
Ahmed Bajwa profile photo

Cons

  • Local payments methods are an area for improvement. Not all are connected so far.
  • Bulk updates for catalogs are missing at the moment, to be added in upcoming releases I hope.
Madina Mukhamedova profile photo
  • There tended to be frequent updates being released, however as an admin, it was difficult to know when there are updates available and keep up with the rate of the release cycle.
Ahmed Bajwa profile photo

Support

No score
No answers yet
No answers on this topic
Chargent10.0
Based on 1 answer
The company founders are quick to respond to any questions or issues and are obviously very well educated on their product. They have helped us brainstorm solutions that go beyond the scope of their product and generally provide an excellent customer experience.
Ahmed Bajwa profile photo

Alternatives Considered

Avangate Digital Commerce is more flexible, can be adjusted for your business needs.
Madina Mukhamedova profile photo
Chargent was already implemented in the system I inherited. It's a great product that keeps improving and the customer support is excellent.
Ahmed Bajwa profile photo

Return on Investment

  • Conversion rate has grown up since we started using Avangate Digital Commerce
  • Refund rate has descreased also
Madina Mukhamedova profile photo
  • Decreased time to collect payments. Payment collection process can be integrated into team workflows, thus incentivizing quicker collection from customers.
  • Increased revenue collection as billing information is easily accessible on the opportunity.
  • Reduced labour needed to process payments. Recurring payments can be automated, payments can be accepted online.
Ahmed Bajwa profile photo

Pricing Details

2Checkout

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
Growth Edition: 3.99% + $1 / per transaction fee Standard Edition: 4.9% + $2.50 / per transaction fee Enterprise Edition: Custom Tailored (Contact for Pricing)

Chargent

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details