What users are saying about

2Checkout

7 Ratings

ChargeOver

4 Ratings

2Checkout

7 Ratings
Score 8.6 out of 101

ChargeOver

4 Ratings
Score 9.7 out of 101

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Likelihood to Recommend

2Checkout

2Checkout is great when you sell software licenses online or when you offer SaaS subscriptions. I don't think it can work in other scenarios.

ChargeOver

It's good for anyone who has customers, in my opinion. Whether you keep track of subscriptions, or just have one-time only invoices, it's just a wonderful way to keep track of everything in an organized way.

Pros

  • 2Checkout handles credit cards that I would not be able to accept from my country.
  • Fraud prevention works. They saved me a couple of times and I appreciate that.
  • I always received my payments on time. I never had to complain.
  • It is VERY user-friendly. There are very few times I need to reach out to them for help, because it's easy to navigate and easy to figure out on my own. Everything is clear, clean, organized, and simple.
  • They have VERY friendly staff. The service is fantastic. I'm always answered within a reasonable time, and their answers are always open, honest, and helpful. They are always friendly.
  • It has a wonderful capacity to customize. If I need a specific report that isn't offered as a default report, it's incredibly easy to set up custom reports, have it send to my email upon certain events, and organize data in a way that I need for my company specifically.
  • Despite how simple it is, it's able to keep track of a large number of things. I can keep track of products, prices, descriptions, subscriptions, customers, contact information, payment information, integrations, reports, past due invoices, paused subscriptions, cancellations, inactive customers, and more.
  • It integrates with QuickBooks, which makes it easy for us to keep track of everything wherever we go.
  • They have automated emails! I cannot tell you how valuable this has been. ChargeOver will automatically send an email (that I can write) to a customer when payments go through, when an invoice is past due, when refunds are given, and more.

Cons

  • I get my payments via a Payoneer credit card. Sometimes I would prefer to receive a wire transfer instead but it is not so easy to switch payment methods.
  • Payment checking and purchase confirmation take about 10 minutes. It is not too much but for clients, it seems an eternity.
  • There have been occasional bugs and glitches. However their response when I report them is always quick, friendly, and prompt. I don't think I've had a glitch last longer than a day or two.
  • I wish there was a way to send automated calls or texts, instead of only having automated emails.

Alternatives Considered

I used to sell my software on Avangate and PayPal at the same time. Costs were very similar but I decided to abandon PayPal because it sometimes required human interventions. I also checked DigitalRiver, but it wasn't easy to setup and I never completed all requirements.
ChargeOver was easier to create invoices, set up custom recurring, track commissions, and my employees didn't have access to company financial records.

Return on Investment

  • 2Checkout charges you for every sale. It does not have other costs that can affect your finances.
  • 2Checkout has two plans for software companies. Make sure to select the one that is right for you or you will find yourself paying a high commission.
  • Our billing is now much more linear, much more organized, and much easier to locate information now that we've been using them.
  • People in other departments can easily navigate the system without training and find what they're looking for.

Screenshots

Pricing Details

2Checkout

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
Growth Edition: 3.99% + $1 / per transaction fee Standard Edition: 4.9% + $2.50 / per transaction fee Enterprise Edition: Custom Tailored (Contact for Pricing)

ChargeOver

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details