What users are saying about
13 Ratings
28 Ratings
13 Ratings
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Score 8 out of 100
28 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

2Checkout

2Checkout is great when you sell software licenses online or when you offer SaaS subscriptions. I don't think it can work in other scenarios.
Rodolfo M. Raya | TrustRadius Reviewer

Chargify

If you are a small startup, likely to be charging only in one currency, then Chargify will likely be suitable for you, as it was for us when we first started. However, as you expand and need to charge in additional currencies and require good reporting, you might find Chargify becomes more cumbersome. You do get a very stable and reliable billing platform with Chargify. I can't recall any downtime dues to issues. In the last 5 years, there have been only been 2 times where the app was down, both for scheduled maintenance. The communication leading up to the downtime was excellent, the app was up and running well within the maintenance window and everything kept functioning smoothly afterward.
Nikhil George | TrustRadius Reviewer

Pros

2Checkout

  • Easy to use
  • Customizable
  • Contains all basic reports and marketing tools
Madina Mukhamedova | TrustRadius Reviewer

Chargify

  • Chargify's API is solid and easy to use, including JSON and XML interfaces.
  • Chargify's customer service is responsive and thorough; always making sure your needs as a customer are met.
  • Chargify listens to its customer base and their suggestions for feature enhancements.
Vinnie Murdico | TrustRadius Reviewer

Cons

2Checkout

  • Improving woocommerce plugin as a stable WordPress plugin
  • Having a modern looking email template
  • Multiple companies/sites form one single user account
Shehan Marasinghe | TrustRadius Reviewer

Chargify

  • Reporting - It doesn't provide the reporting we need so I have to do it manually. It doesn't track individual components like we need it to for monthly reporting.
  • Emails - The system's emails sometimes end up in junk mail, so I also follow up once a customer has missed 2 payment attempts.
  • Transactions - An easier way to get to the transactions would be nice. It takes many clicks to see the transaction history.
Heather Robinette, MBA | TrustRadius Reviewer

Likelihood to Renew

2Checkout

No score
No answers yet
No answers on this topic

Chargify

Chargify 9.1
Based on 1 answer
They are a crucial piece of what we do. We hope to have them as a vendor for a long time to come.
Matthew Herrera | TrustRadius Reviewer

Support Rating

2Checkout

No score
No answers yet
No answers on this topic

Chargify

Chargify 10.0
Based on 1 answer
Anytime I've contacted them with a question, they've responded quickly and with the information needed. It never took me too long to get an answer and be able to solve my problem. They have always been super nice and are easy to get a hold of. The "Start a Chat" feature is not intrusive and easy to start.
Heather Robinette, MBA | TrustRadius Reviewer

Alternatives Considered

2Checkout

I used to sell my software on Avangate and PayPal at the same time. Costs were very similar but I decided to abandon PayPal because it sometimes required human interventions. I also checked DigitalRiver, but it wasn't easy to setup and I never completed all requirements.
Rodolfo M. Raya | TrustRadius Reviewer

Chargify

We evaluated several recurring billing services - but Chargify was the only one we found that supported our current merchant portal. They had the widest selection of merchant portals - and the most competitive service fees.
Ammon McNeff | TrustRadius Reviewer

Return on Investment

2Checkout

  • Conversion rate has grown up since we started using Avangate Digital Commerce
  • Refund rate has descreased also
Madina Mukhamedova | TrustRadius Reviewer

Chargify

  • The positive impact was mostly when we actually did need subscriptions. The negative impact came when we pivoted to a more focused type of product, which did not need user subscriptions. Because we were reusing the code and had already done all the setup (and had a skeleton crew), we stayed with Chargify, but many times it got in the way. Had we continued as a business, we would have switched to just using Braintree.
Shannon E. Wells-Mongiovi | TrustRadius Reviewer

Pricing Details

2Checkout

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Chargify

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

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