2Checkout vs cleverbridge

2Checkout

2Checkout is great when you sell software licenses online or when you offer SaaS subscriptions. I don't think it can work in other scenarios.

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Rodolfo M. Raya

Chief Technical Officer

MaxprogramsComputer Software, 1-10 employees

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cleverbridge

Cleverbridge is well-suited for big companies that have a client base and want to start online. If you have a wide range of products, and you sell worldwide--where different languages and different settings are needed for each region--then Cleverbridge is good solution. If you just want to start selling with limited stock and with couple of product types only in one region, then it's not good idea to begin with Cleverbridge.

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Madina Mukhamedova

Online sales back office group manager

Kaspersky LabComputer Software, 1001-5000 employees

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Feature Rating Comparison

2Checkout

—

cleverbridge

8.1

Product catalog & listings

—

8.0

Product management

—

8.0

Bulk product upload

—

7.0

Branding

—

7.0

Mobile storefront

—

8.5

Product variations

—

9.0

Website integration

—

8.5

Visual customization

—

8.0

CMS

—

8.5

2Checkout

—

cleverbridge

8.5

Abandoned cart recovery

—

8.0

Checkout user experience

—

9.0

2Checkout

—

cleverbridge

9.5

eCommerce security

—

9.5

2Checkout

—

cleverbridge

8.3

Promotions & discounts

—

8.5

Personalized recommendations

—

7.5

SEO

—

9.0

2Checkout

—

cleverbridge

8.8

Multi-site management

—

8.5

Order processing

—

10.0

Inventory management

—

9.0

Shipping

—

9.0

Custom functionality

—

7.5

Pros

2Checkout handles credit cards that I would not be able to accept from my country.
Fraud prevention works. They saved me a couple of times and I appreciate that.
I always received my payments on time. I never had to complain.

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Rodolfo M. Raya

Chief Technical Officer

MaxprogramsComputer Software, 1-10 employees

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Shopping cart: awesome design, supports multiple languages as well as multiple currencies, wide range of payment options
Easy catalog management due to many flexible settings
Expertise in e-commerce in every element

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Madina Mukhamedova

Online sales back office group manager

Kaspersky LabComputer Software, 1001-5000 employees

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Cons

I get my payments via a Payoneer credit card. Sometimes I would prefer to receive a wire transfer instead but it is not so easy to switch payment methods.
Payment checking and purchase confirmation take about 10 minutes. It is not too much but for clients, it seems an eternity.

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Rodolfo M. Raya

Chief Technical Officer

MaxprogramsComputer Software, 1-10 employees

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Because of the many different settings, it becomes hard sometimes to set everything up
The slow system can take up to 10 seconds to save something

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Madina Mukhamedova

Online sales back office group manager

Kaspersky LabComputer Software, 1001-5000 employees

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Usability

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cleverbridge8.0

Based on 1 answer

Usability is native, but the system is complex. It has a knowledge base, but who reads that, right? So without explanation, sometimes it's hard to understand how to move and set things. But as soon as you get it, it's not a problem anymore. There are 2 major things, which keeps me from giving a higher score: 1 - Delay in time when making changes; can take up to 2 sec when opening a product, and 10 secs when saving a product update. When you do several updates, it is time consuming; 2 - A lot of settings, which also in the end becomes time consuming.

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Madina Mukhamedova

Online sales back office group manager

Kaspersky LabComputer Software, 1001-5000 employees

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Alternatives Considered

I used to sell my software on Avangate and PayPal at the same time. Costs were very similar but I decided to abandon PayPal because it sometimes required human interventions. I also checked DigitalRiver, but it wasn't easy to setup and I never completed all requirements.

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Rodolfo M. Raya

Chief Technical Officer

MaxprogramsComputer Software, 1-10 employees

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Cleverbridge has a very flexible system, which operates with an enormous amount of settings. It is simultaneously good and bad, because on one hand it is good to be able to adjust settings for each tiny tiny part, but on the other hand it is time consuming. In the sense that it has wide range of supported currencies and languages, it is definitely a plus to operate on Cleverbridge, as you have the opportunity to reach many local markets. Their team also has tons of expertise in e-commerce, which is a definitely bonus for your team, because you get not only the system, but also tips and hints on how to make things better, and avoiding mistakes others have made before.

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Madina Mukhamedova

Online sales back office group manager

Kaspersky LabComputer Software, 1001-5000 employees

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Return on Investment

2Checkout charges you for every sale. It does not have other costs that can affect your finances.
2Checkout has two plans for software companies. Make sure to select the one that is right for you or you will find yourself paying a high commission.

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Rodolfo M. Raya

Chief Technical Officer

MaxprogramsComputer Software, 1-10 employees

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