What users are saying about

2Checkout

8 Ratings

Paddle

3 Ratings

2Checkout

8 Ratings
Score 8.6 out of 101

Paddle

3 Ratings
Score 9.3 out of 101

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Likelihood to Recommend

2Checkout

2Checkout is great when you sell software licenses online or when you offer SaaS subscriptions. I don't think it can work in other scenarios.
Rodolfo M. Raya profile photo

Paddle

We feel that Paddle is well suited in any software offering that requires an in-app purchase flow or a custom built subscription model. It's ease of set up and low overhead make it particularly attractive to small and medium businesses and software vendors that manage multiple products with a similar purchase pipeline.In very large platform scenarios, a fully custom solution might provide more flexibility since direct integration with the underlying payment processor can be built in-house. With this of course comes the cost of initial engineering and maintenance.
Ben Lachman profile photo

Feature Rating Comparison

Online Storefront

2Checkout
Paddle
8.7
Product catalog & listings
2Checkout
Paddle
9.0
Product management
2Checkout
Paddle
9.0
Branding
2Checkout
Paddle
7.5
Mobile storefront
2Checkout
Paddle
9.5
Product variations
2Checkout
Paddle
9.0
Website integration
2Checkout
Paddle
10.0
Visual customization
2Checkout
Paddle
6.5
CMS
2Checkout
Paddle
9.0

Online Shopping Cart

2Checkout
Paddle
9.8
Abandoned cart recovery
2Checkout
Paddle
9.5
Checkout user experience
2Checkout
Paddle
10.0

Online Payment System

2Checkout
Paddle
10.0
eCommerce security
2Checkout
Paddle
10.0

eCommerce Marketing

2Checkout
Paddle
8.5
Promotions & discounts
2Checkout
Paddle
8.0
Personalized recommendations
2Checkout
Paddle
9.0

eCommerce Business Management

2Checkout
Paddle
9.0
Multi-site management
2Checkout
Paddle
10.0
Order processing
2Checkout
Paddle
10.0
Inventory management
2Checkout
Paddle
8.0
Custom functionality
2Checkout
Paddle
8.0

Pros

  • 2Checkout handles credit cards that I would not be able to accept from my country.
  • Fraud prevention works. They saved me a couple of times and I appreciate that.
  • I always received my payments on time. I never had to complain.
Rodolfo M. Raya profile photo
  • Super easy to implement SDKs across supported platforms that support modern interface paradigms.
  • Real team members that provide backend support for merchant issues. We had issues addressed quickly and taken seriously whenever we needed anything.
  • Help with navigating VAT transparently. We never worried that we were messing up in this complicated area of international sales.
  • Great first line customer support reduces the need for an extensive customer support organization on our end. They dealt with all purchase related issues as well as lightweight technical issues (e.g pointing users to FAQs, update links, etc.).
Ben Lachman profile photo

Cons

  • I get my payments via a Payoneer credit card. Sometimes I would prefer to receive a wire transfer instead but it is not so easy to switch payment methods.
  • Payment checking and purchase confirmation take about 10 minutes. It is not too much but for clients, it seems an eternity.
Rodolfo M. Raya profile photo
  • Analytics could support more flexible analysis of reported data and better custom events.
  • More customization of the drop in purchase UI on the web without the need for a full custom site integration.
  • Sometimes communication from their front line support staff has gone to the wrong address.
Ben Lachman profile photo

Alternatives Considered

I used to sell my software on Avangate and PayPal at the same time. Costs were very similar but I decided to abandon PayPal because it sometimes required human interventions. I also checked DigitalRiver, but it wasn't easy to setup and I never completed all requirements.
Rodolfo M. Raya profile photo
Paddle has better customer experience than other offerings in its class. Provides a low overhead and quick setup solution when compared to direct Stripe integration. It is competitive on rates with other offerings and when features like frontline support, abandoned cart recovery, and user suggestions are factored into their offering, their rates are more than competitive.
Ben Lachman profile photo

Return on Investment

  • Conversion rate has grown up since we started using Avangate Digital Commerce
  • Refund rate has descreased also
Madina Mukhamedova profile photo
  • Increased sales due to abandoned cart recovery emails, etc.
  • Allowed us to experiment with novel in-app "reward for sharing" purchase incentives
  • Reduced VAT and customer sales support cost to close to zero.
Ben Lachman profile photo

Pricing Details

2Checkout

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
Growth Edition: 3.99% + $1 / per transaction fee Standard Edition: 4.9% + $2.50 / per transaction fee Enterprise Edition: Custom Tailored (Contact for Pricing)

Paddle

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details