What users are saying about

2Checkout

7 Ratings

Paddle

3 Ratings

2Checkout

7 Ratings
Score 8.6 out of 101

Paddle

3 Ratings
Score 9.3 out of 101

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Likelihood to Recommend

2Checkout

If you're searching for a solution to support your digital sales, avangate is a good idea. Avangate Digital Commerce will help you to start selling online from scratch, provide you full support from creating a website to acquiring payments from customers. You can control sales and make adjustments on your end of Avangate Digital Commerce.

Paddle

We feel that Paddle is well suited in any software offering that requires an in-app purchase flow or a custom built subscription model. It's ease of set up and low overhead make it particularly attractive to small and medium businesses and software vendors that manage multiple products with a similar purchase pipeline.In very large platform scenarios, a fully custom solution might provide more flexibility since direct integration with the underlying payment processor can be built in-house. With this of course comes the cost of initial engineering and maintenance.

Feature Rating Comparison

Online Storefront

2Checkout
Paddle
8.7
Product catalog & listings
2Checkout
Paddle
9.0
Product management
2Checkout
Paddle
9.0
Branding
2Checkout
Paddle
7.5
Mobile storefront
2Checkout
Paddle
9.5
Product variations
2Checkout
Paddle
9.0
Website integration
2Checkout
Paddle
10.0
Visual customization
2Checkout
Paddle
6.5
CMS
2Checkout
Paddle
9.0

Online Shopping Cart

2Checkout
Paddle
9.8
Abandoned cart recovery
2Checkout
Paddle
9.5
Checkout user experience
2Checkout
Paddle
10.0

Online Payment System

2Checkout
Paddle
10.0
eCommerce security
2Checkout
Paddle
10.0

eCommerce Marketing

2Checkout
Paddle
8.5
Promotions & discounts
2Checkout
Paddle
8.0
Personalized recommendations
2Checkout
Paddle
9.0

eCommerce Business Management

2Checkout
Paddle
9.0
Multi-site management
2Checkout
Paddle
10.0
Order processing
2Checkout
Paddle
10.0
Inventory management
2Checkout
Paddle
8.0
Custom functionality
2Checkout
Paddle
8.0

Pros

  • Easy to use
  • Customizable
  • Contains all basic reports and marketing tools
  • Super easy to implement SDKs across supported platforms that support modern interface paradigms.
  • Real team members that provide backend support for merchant issues. We had issues addressed quickly and taken seriously whenever we needed anything.
  • Help with navigating VAT transparently. We never worried that we were messing up in this complicated area of international sales.
  • Great first line customer support reduces the need for an extensive customer support organization on our end. They dealt with all purchase related issues as well as lightweight technical issues (e.g pointing users to FAQs, update links, etc.).

Cons

  • Local payments methods are an area for improvement. Not all are connected so far.
  • Bulk updates for catalogs are missing at the moment, to be added in upcoming releases I hope.
  • Analytics could support more flexible analysis of reported data and better custom events.
  • More customization of the drop in purchase UI on the web without the need for a full custom site integration.
  • Sometimes communication from their front line support staff has gone to the wrong address.

Alternatives Considered

Avangate Digital Commerce is more flexible, can be adjusted for your business needs.
We tried using Stripe before Paddle, but it was a pain integrating it and it lacked the licensing. Paddle allows us just to add a payment button and don’t ever think about payment methods, we don’t have to make a separate button for card payments and another one for PayPal. Paddle does all this in their checkout process.

Return on Investment

  • Conversion rate has grown up since we started using Avangate Digital Commerce
  • Refund rate has descreased also
  • Paddle takes only 5% of sales, in comparison to 30% as Apple does.
  • We added browser extension in-app purchases thanks to Paddle, which now generate our revenue.

Pricing Details

2Checkout

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
Growth Edition: 3.99% + $1 / per transaction fee Standard Edition: 4.9% + $2.50 / per transaction fee Enterprise Edition: Custom Tailored (Contact for Pricing)

Paddle

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details