What users are saying about
8 Ratings

Salesforce CPQ

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Top Rated
44 Ratings
8 Ratings
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Score 8.6 out of 101

Salesforce CPQ

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Top Rated
44 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.6 out of 101

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Likelihood to Recommend

2Checkout

If you're searching for a solution to support your digital sales, avangate is a good idea. Avangate Digital Commerce will help you to start selling online from scratch, provide you full support from creating a website to acquiring payments from customers. You can control sales and make adjustments on your end of Avangate Digital Commerce.
Madina Mukhamedova profile photo

Salesforce CPQ

If you leverage SFDC as your CRM, I recommend utilizing Salesforce CPQ given it's tight integration and ease of use
Danielle DesBiens profile photo

Feature Rating Comparison

CPQ

2Checkout
Salesforce CPQ
8.3
Quote sharing/sending
2Checkout
Salesforce CPQ
8.8
Product configuration
2Checkout
Salesforce CPQ
8.2
Configuration options
2Checkout
Salesforce CPQ
8.3
Pricing rules
2Checkout
Salesforce CPQ
8.5
Price adjustment
2Checkout
Salesforce CPQ
8.0
Purchase history and open contracts
2Checkout
Salesforce CPQ
7.9
Guided selling/Sales portal
2Checkout
Salesforce CPQ
7.4
CPQ reporting & analytics
2Checkout
Salesforce CPQ
7.0
CPQ-CRM integration
2Checkout
Salesforce CPQ
9.0
Attachments to quotes
2Checkout
Salesforce CPQ
8.7
Order capturing
2Checkout
Salesforce CPQ
9.5

Pros

  • Easy to use
  • Customizable
  • Contains all basic reports and marketing tools
Madina Mukhamedova profile photo
  • The ability to manage multiple Price Books based on a master list of products and price is particularly useful in our busienss. We sell in North America, Carribean, and South America markets. Each region needs to view a unique product list, with centrally managed pricing.
  • Filters to search and select product based on different factors, such as Electric Power, Cooling Capacity, or building profile makes it efficient for sales associates.
  • Integrated Reporting on Quotes by type, status, sales are or sales person with other information in SalesForce is very useful.
Chris Osment profile photo

Cons

  • Local payments methods are an area for improvement. Not all are connected so far.
  • Bulk updates for catalogs are missing at the moment, to be added in upcoming releases I hope.
Madina Mukhamedova profile photo
  • The system is very slow to load between each page
  • The system is very rigid - you aren't able to easily modify descriptions
  • There are tons of hoops you have to jump through in order get things to work properly
  • It is not intuitive in the slightest - very difficult to use
Lindsey Stevens profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Salesforce CPQ9.1
Based on 1 answer
The company is very easy to work with and is growing by leaps and bounds. We do not anticipate switching vendors anytime in the near future
Marcus Sandelowsky, CLSSBB profile photo

Usability

No score
No answers yet
No answers on this topic
Salesforce CPQ8.6
Based on 3 answers
SteelBrick has been able to cover 80% of our needs and we have overall happy with the results.
Christina Rowell profile photo

Support

No score
No answers yet
No answers on this topic
Salesforce CPQ4.5
Based on 5 answers
They are always ready and willing to help and make the process as seemless as possible. They have great follow up and keep open lines of communication to make sure your satisfied and current on what is happening.
Christina Rowell profile photo

Alternatives Considered

Avangate Digital Commerce is more flexible, can be adjusted for your business needs.
Madina Mukhamedova profile photo
It was not my choice to move to Salesforce CPQ. Our organization chose to move to this platform because Octiv gave the reps too much flexibility. They wanted to tighten the reins. Everyone hates Salesforce CPQ and the guy who implemented it isn't even at the company anymore.
Lindsey Stevens profile photo

Return on Investment

  • Conversion rate has grown up since we started using Avangate Digital Commerce
  • Refund rate has descreased also
Madina Mukhamedova profile photo
  • User adoption in quoting is higher than before.
  • Removed several steps in our current quote process which led to more efficent employees.
Christina Rowell profile photo

Pricing Details

2Checkout

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
2Checkout Editions & Modules
2Checkout
Additional Pricing Details
2SELL - 3.5% + 0.30 EUR per successful sale 2SUBSCRIBE - 4.5% + 0.40 EUR per successful sale 2MONETIZE - 6.0% + 0.50 EUR per successful sale

Salesforce CPQ

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Salesforce CPQ Editions & Modules
Salesforce CPQ
Edition
Basic
$301
Professional
$501
Enterprise
$751
1. Per User per Month
Additional Pricing Details