What users are saying about

2Checkout

7 Ratings

Salesforce CPQ

37 Ratings

2Checkout

7 Ratings
Score 8.6 out of 101

Salesforce CPQ

37 Ratings
Score 7.5 out of 101

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Likelihood to Recommend

2Checkout

2Checkout is great when you sell software licenses online or when you offer SaaS subscriptions. I don't think it can work in other scenarios.

Salesforce CPQ

Salesforce CPQ is very well suited for straightforward product configuration. Creating bundles is very quick, easy and intuitive, much easier than Oracle Configurator. I would love to see more functionality around guided selling and the ability to create more complex rules without all the complexity. Even creating rules to have the quantity of a product contribute to the quantity of another product is ridiculously complicated.

Feature Rating Comparison

CPQ

2Checkout
Salesforce CPQ
7.9
Quote sharing/sending
2Checkout
Salesforce CPQ
8.6
Product configuration
2Checkout
Salesforce CPQ
8.1
Configuration options
2Checkout
Salesforce CPQ
8.0
Pricing rules
2Checkout
Salesforce CPQ
8.2
Price adjustment
2Checkout
Salesforce CPQ
8.3
Purchase history and open contracts
2Checkout
Salesforce CPQ
7.3
Guided selling/Sales portal
2Checkout
Salesforce CPQ
6.6
CPQ reporting & analytics
2Checkout
Salesforce CPQ
6.5
CPQ-CRM integration
2Checkout
Salesforce CPQ
8.8
Attachments to quotes
2Checkout
Salesforce CPQ
8.5

Pros

  • 2Checkout handles credit cards that I would not be able to accept from my country.
  • Fraud prevention works. They saved me a couple of times and I appreciate that.
  • I always received my payments on time. I never had to complain.
  • Salesforce CPQ is great for being able to quickly and easily build product bundles in an intuitive and visually appealing way.
  • The product catalog and ability to easily add fields to product records makes setting up products really simple and adds a lot of value to reporting within Salesforce.
  • Basic product and configuration rules are very easy to understand and set up.

Cons

  • I get my payments via a Payoneer credit card. Sometimes I would prefer to receive a wire transfer instead but it is not so easy to switch payment methods.
  • Payment checking and purchase confirmation take about 10 minutes. It is not too much but for clients, it seems an eternity.
  • Quote slow to load at times
  • Order form generation can get a bit tricky with multi-year agreements with annual increases in subscription, ramped subscribers, exceptions to standard contract terms
  • Once quote is approved, the steps required to export the document to pdf outside of SFDC is not entirely straightforward

Likelihood to Renew

No score
No answers yet
No answers on this topic
Salesforce CPQ9.1
Based on 1 answer
The company is very easy to work with and is growing by leaps and bounds. We do not anticipate switching vendors anytime in the near future

Usability

No score
No answers yet
No answers on this topic
Salesforce CPQ8.6
Based on 3 answers
SteelBrick has been able to cover 80% of our needs and we have overall happy with the results.

Support

No score
No answers yet
No answers on this topic
Salesforce CPQ4.5
Based on 5 answers
They are always ready and willing to help and make the process as seemless as possible. They have great follow up and keep open lines of communication to make sure your satisfied and current on what is happening.

Alternatives Considered

I used to sell my software on Avangate and PayPal at the same time. Costs were very similar but I decided to abandon PayPal because it sometimes required human interventions. I also checked DigitalRiver, but it wasn't easy to setup and I never completed all requirements.
Big Machines was powerful, but a bit too powerful and complex at the time. Quote Quickly was much more flexible for our needs.

Return on Investment

  • Conversion rate has grown up since we started using Avangate Digital Commerce
  • Refund rate has descreased also
  • By configuring products, we can provide our customers with accurate quotes and consistent packages. This allows for fewer errors.

Pricing Details

2Checkout

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
2Checkout Editions & Modules
2Checkout
Additional Pricing Details
Growth Edition: 3.99% + $1 / per transaction fee Standard Edition: 4.9% + $2.50 / per transaction fee Enterprise Edition: Custom Tailored (Contact for Pricing)

Salesforce CPQ

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Salesforce CPQ Editions & Modules
Salesforce CPQ
Edition
Basic
$301
Professional
$501
Enterprise
$751
1. Per User per Month
Additional Pricing Details