What users are saying about
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
3392 Ratings
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Slack

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
3392 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Likelihood to Recommend

2Checkout

2Checkout is great when you sell software licenses online or when you offer SaaS subscriptions. I don't think it can work in other scenarios.
Rodolfo M. Raya | TrustRadius Reviewer

Slack

When there's a team that spans time zones and continents, Slack is the perfect tool for communication & collaboration. It houses a workplace directory, so any employee can be searched for by name. Sending a direct message to any individual in the company is as simple as finding their name, then typing a message & hitting send! Essentially, it's a hub for all communication -- individual, team, and company-wide announcements can be quickly & easily disseminated using Slack.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

2Checkout
Slack
7.9
Task Management
2Checkout
Slack
7.7
Gantt Charts
2Checkout
Slack
7.1
Scheduling
2Checkout
Slack
7.6
Workflow Automation
2Checkout
Slack
7.7
Mobile Access
2Checkout
Slack
9.0
Search
2Checkout
Slack
8.3
Visual planning tools
2Checkout
Slack
7.8

Communication

2Checkout
Slack
8.6
Chat
2Checkout
Slack
9.7
Notifications
2Checkout
Slack
9.0
Discussions
2Checkout
Slack
9.1
Surveys
2Checkout
Slack
7.9
Internal knowledgebase
2Checkout
Slack
8.1
Integrates with GoToMeeting
2Checkout
Slack
8.3
Integrates with Gmail and Google Hangouts
2Checkout
Slack
8.6
Integrates with Outlook
2Checkout
Slack
8.3

File Sharing & Management

2Checkout
Slack
8.1
Versioning
2Checkout
Slack
7.3
Video files
2Checkout
Slack
8.2
Audio files
2Checkout
Slack
8.1
Document collaboration
2Checkout
Slack
7.8
Access control
2Checkout
Slack
8.2
Advanced security features
2Checkout
Slack
7.5
Integrates with Google Drive
2Checkout
Slack
8.7
Device sync
2Checkout
Slack
8.5

Pros

2Checkout

  • Easy to use
  • Customizable
  • Contains all basic reports and marketing tools
Madina Mukhamedova | TrustRadius Reviewer

Slack

  • Slack is a solid chat tool that works across a variety of platforms, with a very low barrier for entry: new users can be invited via email, and can use web-based, desktop, or mobile versions of the application.
  • Slack has really captured the zeitgeist of digital culture, including strong support for customizing look and feel (including custom emojis), and a plethora of integrations with popular web-based tools, including Pivotal Tracker and GitHub on the productive side, and Giphy.com on the fun side.
  • Slack continues to refine and improve their product, with new features being rolled out just about every month.
  • Slack offers a great value in their free version of the app, with most of the tool's functionality available for no cost.
Benjamin Plotkin | TrustRadius Reviewer

Cons

2Checkout

  • Improving woocommerce plugin as a stable WordPress plugin
  • Having a modern looking email template
  • Multiple companies/sites form one single user account
Shehan Marasinghe | TrustRadius Reviewer

Slack

  • The sorting of channels - it's a bit confusing, could be better sorted, it would make it easier to search and make it more agile.
  • Search - It could also improve, it is not bad, but in some cases (rare) it is difficult to find the term that you want.
  • Heavy performance in other operating systems - At least in Linux, Slack seems to do a little more machine performance than when it is used on a computer running Windows.
Marcio Vizoli | TrustRadius Reviewer

Likelihood to Renew

2Checkout

No score
No answers yet
No answers on this topic

Slack

Slack 9.6
Based on 11 answers
We've been thoroughly impressed and hence will renew the application for sure as it's meeting and at times exceeding our exceptions in getting things done. A surely shot application that is recommended for a startup, a small company and also very large enterprise and also for multiple open source projects.
Given the points stated, it's a renew for us.
Harshit Bhattaram | TrustRadius Reviewer

Usability

2Checkout

No score
No answers yet
No answers on this topic

Slack

Slack 9.2
Based on 22 answers
Everything just works. I think the navigation and usability is quite intuitive. I have never had to look up any information or google how to use a feature of Slack (both in the desktop form and on the mobile app). I've never heard any complaints from our other employees either. I have been asked to remind people how to set up reminders, ironically. Although that itself is really simple too (you type "/remind" and then the reminder details).
Joshua Weaver | TrustRadius Reviewer

Support Rating

2Checkout

No score
No answers yet
No answers on this topic

Slack

Slack 8.4
Based on 71 answers
I don't need to be very technical to use the Slack or to integrate tools into Slack. Adding an app (integration) is seamless and the platform walks me through the process. I can communicate with my colleagues quickly either with chat or by using the call feature to phone them. If I ever have a product question, I can quickly go to one of our product channels and search for related questions or pose a question that our experts monitor. These features have made me more effective in my day and in managing my customer base
Tom Laughlin | TrustRadius Reviewer

Alternatives Considered

2Checkout

I used to sell my software on Avangate and PayPal at the same time. Costs were very similar but I decided to abandon PayPal because it sometimes required human interventions. I also checked DigitalRiver, but it wasn't easy to setup and I never completed all requirements.
Rodolfo M. Raya | TrustRadius Reviewer

Slack

Atlassian actually ended up shutting down HipChat and partnering with Slack, but these are areas in which I think Slack outperformed HipChat:
  • Better UX
  • Ability to edit messages once they've been sent
  • More functionalities and integrations with different tools
  • Ability to share channels with other organizations
  • Better mobile app
  • Dark mode
Raúl Galera Domínguez | TrustRadius Reviewer

Return on Investment

2Checkout

  • Conversion rate has grown up since we started using Avangate Digital Commerce
  • Refund rate has descreased also
Madina Mukhamedova | TrustRadius Reviewer

Slack

  • I believe this has increased productivity amongst the team in that we can get immediate responses to issues and questions, allowing us to have a better continuous flow of work
  • Having an easy to use tool like this speeds up on boarding, as new team members can easily learn. They also will have access to all existing resources within the tool
  • We have been able to customize communication groups to include those appropriate, eliminating unnecessary noise regarding areas not relevant to particular team members.
Amy Sternin | TrustRadius Reviewer

Pricing Details

2Checkout

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Slack

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Add comparison