What users are saying about
12 Ratings
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81 Ratings
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.7 out of 101

Stripe

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81 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.1 out of 101

Likelihood to Recommend

2Checkout

2Checkout is great when you sell software licenses online or when you offer SaaS subscriptions. I don't think it can work in other scenarios.
Rodolfo M. Raya profile photo

Stripe

Stripe handles essentially all of your payment infrastructure for you – with little additional logic needed by you, and over the past few years they've significantly built out their additional features for things like invoicing, emailed receipts, etc. Stripe's initial selling point for us was their powerful and well-documented APIs, which, when coupled with their great technical support, has kept us happy over the years.I'm less familiar with what it looks like to try to make use of Stripe without integrating with them via API; I get the impression that they similarly support manually entering and processing payments, however I can't speak to what that process is like or how it compares to the competition.
No photo available

Pros

2Checkout

  • Easy to use
  • Customizable
  • Contains all basic reports and marketing tools
Madina Mukhamedova profile photo

Stripe

  • Stripe integrates perfectly with our cloud-based accounting software, making collecting payments easy.
  • The dashboard and UI are simple enough to log into and process card transactions via the phone.
  • The reporting features are nice and also integrate into a BI platform we use to provide us with in-depth and accurate reporting of all credit card transactions we do.
  • Their fees are reasonable and in line with their competitors.
Jon Porreca profile photo

Cons

2Checkout

  • Improving woocommerce plugin as a stable WordPress plugin
  • Having a modern looking email template
  • Multiple companies/sites form one single user account
Shehan Marasinghe profile photo

Stripe

  • Despite the API documentation and examples from third party sources, it can be hard to get setup. Given the number of commonly desired things to setup, it would be nice to have more pre-coded features to get started with less trial and error.
Brandon Zell profile photo

Usability

2Checkout

No score
No answers yet
No answers on this topic

Stripe

Stripe 10.0
Based on 1 answer
It's extremely user-friendly and easy to navigate.
Angel Brockbank profile photo

Support

2Checkout

No score
No answers yet
No answers on this topic

Stripe

Stripe 9.5
Based on 4 answers
Stripe's support is nearly perfect – great attention to detail, fast response times, and a willingness to really dig into issues and get to the bottom of them.In the five years we've been using Stripe, the only negative thing I can say about their customer support is that it seems like there has been a slight shift to less technical front-line support agents, which means it's more likely your issue will have to be escalated before you get more information. This, however, has happened as Stripe rolled out more real-time support features like call and chat, and that really isn't workable if you're escalating everything right off the bat. It's absolutely an acceptable trade-off.
No photo available

Alternatives Considered

2Checkout

I used to sell my software on Avangate and PayPal at the same time. Costs were very similar but I decided to abandon PayPal because it sometimes required human interventions. I also checked DigitalRiver, but it wasn't easy to setup and I never completed all requirements.
Rodolfo M. Raya profile photo

Stripe

They are very similar. PayPal charges you monthly to have the ability to set up monthly payments. I had a problem with PayPal earlier this year where it would let me set up a recurring payment but then would not let me charge my customer the following month. It's actually a pain in the ass to have to go into PayPal every month and bill your clients on the billing cycle day. Stripe does it automatically.
Andy Ryan profile photo

Return on Investment

2Checkout

  • Conversion rate has grown up since we started using Avangate Digital Commerce
  • Refund rate has descreased also
Madina Mukhamedova profile photo

Stripe

  • For the small fee I pay for processing services, it's nice to have so many flexible payment options for my clients.
  • The automation of deposits into my account makes it well worth a small fee. I plugged my information into my settings and haven't had to think twice.
Reagan Baird Edwards profile photo

Pricing Details

2Checkout

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Stripe

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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