What users are saying about
9 Ratings

Stripe

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66 Ratings
9 Ratings
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Score 8.6 out of 101

Stripe

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66 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 9.2 out of 101

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Likelihood to Recommend

2Checkout

2Checkout is great when you sell software licenses online or when you offer SaaS subscriptions. I don't think it can work in other scenarios.
Rodolfo M. Raya profile photo

Stripe

Stripe is perfectly suited for a software company. It is relatively easy to use, has the features necessary to accept recurring payments, and has enough integrations to fit into what you are currently using. However, I have a colleague who used this at a dental office that he worked at, and he said that it wasn't nearly enough to track the extra gears of insurance and down-payments, and they had to switch after several months.
Austin Grammon profile photo

Pros

  • Easy to use
  • Customizable
  • Contains all basic reports and marketing tools
Madina Mukhamedova profile photo
  • We needed a system that could easily handle on-off payments as well as monthly/annual subscriptions. Stripe handles it well.
  • Stripe easily and effectively integrates with our other tools. We use Baremetrics to track our numbers (more robust for detailed reporting that what Stripe offers by default) and Stripe makes it as easy as a few clicks.
  • Sending invoices is easy with Stripe. We sometimes make changes to customers' billing accounts, have questions pop up, or need to save the record elsewhere. You can easily create these invoices and download them to your computer in PDF format, or create a link that the customer can visit to view the invoice.
Austin Grammon profile photo

Cons

  • I get my payments via a Payoneer credit card. Sometimes I would prefer to receive a wire transfer instead but it is not so easy to switch payment methods.
  • Payment checking and purchase confirmation take about 10 minutes. It is not too much but for clients, it seems an eternity.
Rodolfo M. Raya profile photo
  • I have yet to find any "issues" with using their system.
Brina Marcus profile photo

Alternatives Considered

I used to sell my software on Avangate and PayPal at the same time. Costs were very similar but I decided to abandon PayPal because it sometimes required human interventions. I also checked DigitalRiver, but it wasn't easy to setup and I never completed all requirements.
Rodolfo M. Raya profile photo
Stripe outperforms Authorize.Net in the following ways:
  • User interface -- Stripe is much more user-friendly than Authorize.Net, which saves the user time and frustration.
  • Fraud protection -- Stripe is much better at identifying potential fraud, and they stop the payment from ever going through. This saves the user the hassle of figuring out which payments are real versus fake later down the road.
  • Reporting -- Stripe's dashboard makes it very clear how much money you have collected. All info can easily be exported.
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Return on Investment

  • 2Checkout charges you for every sale. It does not have other costs that can affect your finances.
  • 2Checkout has two plans for software companies. Make sure to select the one that is right for you or you will find yourself paying a high commission.
Rodolfo M. Raya profile photo
  • 100% of our revenue goes through Stripe, and there has been zero downtime effecting us in over 1.5 years
  • Credit card fraud has not been an issue thanks to their detection algorithms, saving us many employee-hours
  • Chargebacks have been handled fairly, and their process for resolving is easy to use for our customer support staff
Ben Gelsey profile photo

Pricing Details

2Checkout

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
2SELL - 3.5% + 0.30 EUR per successful sale 2SUBSCRIBE - 4.5% + 0.40 EUR per successful sale 2MONETIZE - 6.0% + 0.50 EUR per successful sale

Stripe

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details