What users are saying about

2Checkout vs Vantiv

2Checkout
14 Ratings
Vantiv
3 Ratings

2Checkout

14 Ratings
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Score 8.1 out of 100

Based on 14 reviews and ratings

Vantiv

3 Ratings
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Score 4.4 out of 100

Based on 3 reviews and ratings

Likelihood to Recommend

2Checkout

2Checkout is great when you sell software licenses online or when you offer SaaS subscriptions. I don't think it can work in other scenarios.

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Rodolfo M. Raya | TrustRadius Reviewer
Rodolfo M. Raya
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Vantiv

Vantiv is excellent for companies that need to be able to accept credit cards and want to keep accurate reports. However, if you ever need to contact customer service or your account rep, be prepared to be extremely frustrated. Vantiv recently merged with another company, and we are having a very difficult time getting information from our account manager about how to access out account now.

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Heather Frick | TrustRadius Reviewer
Heather Frick
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Pros

2Checkout

  • Easy to use
  • Customizable
  • Contains all basic reports and marketing tools

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Madina Mukhamedova | TrustRadius Reviewer
Madina Mukhamedova
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Vantiv

  • Vantiv's credit card processing terminal is very straightforward, easy to use, and fast.
  • Vantiv's credit card dispute portal provides beneficial information regarding disputes and chargebacks. Even the customer number associated with the charge is provided, which cuts down on time needed to research conflicts.
  • The Vantiv homepage/dashboard is structured in a very easy to navigate fashion.

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Anonymous | TrustRadius Reviewer
Verified User
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Cons

2Checkout

  • Improving woocommerce plugin as a stable WordPress plugin
  • Having a modern looking email template
  • Multiple companies/sites form one single user account

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Shehan Marasinghe | TrustRadius Reviewer
Shehan Marasinghe
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Vantiv

  • Better customer service
  • Roll the monthly service fee into the monthly billing
  • Better communication with account reps

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Heather Frick | TrustRadius Reviewer
Heather Frick
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Likelihood to Renew

2Checkout

No score
No answers yet
No answers on this topic

Vantiv

Vantiv 7.0
Based on 1 answer
As long as Vantiv continues to improve and we can get better responses from customer service, we will likely continue to use Vantiv. However, if customer service declines, we will likely look for something else

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Heather Frick | TrustRadius Reviewer
Heather Frick
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Support Rating

2Checkout

No score
No answers yet
No answers on this topic

Vantiv

Vantiv 5.0
Based on 1 answer
Many customer support employees of Vantiv do not seem to know much about the Vantiv website. I have been transferred around to as many as four different people to get an answer to what I thought was a simple question. I am not sure if it would be possible to receive adequate support for a more complex issue.

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Anonymous | TrustRadius Reviewer
Verified User
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Alternatives Considered

2Checkout

I used to sell my software on Avangate and PayPal at the same time. Costs were very similar but I decided to abandon PayPal because it sometimes required human interventions. I also checked DigitalRiver, but it wasn't easy to setup and I never completed all requirements.

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Rodolfo M. Raya | TrustRadius Reviewer
Rodolfo M. Raya
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Vantiv

Vantiv provides many more options in the way of reporting than Authorize.Net and Paypal. Vantiv also lets you link multiple accounts to one login, which saves a lot of time. I would say that Vantiv's website is less reliable than that of Authorize.Net or Paypal, which can be extremely frustrating when trying to meet deadlines.

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Anonymous | TrustRadius Reviewer
Verified User
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Return on Investment

2Checkout

  • Conversion rate has grown up since we started using Avangate Digital Commerce
  • Refund rate has descreased also

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Madina Mukhamedova | TrustRadius Reviewer
Madina Mukhamedova
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Vantiv

  • Increased subscription sales
  • Increased visibility for our magazine
  • Decreased ability to maintain accurate reporting due to recent merge

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Heather Frick | TrustRadius Reviewer
Heather Frick
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Pricing Details

2Checkout

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Vantiv

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

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