2Checkout vs Vantiv

2Checkout

2Checkout is great when you sell software licenses online or when you offer SaaS subscriptions. I don't think it can work in other scenarios.

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Rodolfo M. Raya

Chief Technical Officer

MaxprogramsComputer Software, 1-10 employees

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Vantiv

Vantiv is excellent for companies that need to be able to accept credit cards and want to keep accurate reports. However, if you ever need to contact customer service or your account rep, be prepared to be extremely frustrated. Vantiv recently merged with another company, and we are having a very difficult time getting information from our account manager about how to access out account now.

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Heather Frick

Bookkeeper

Westminster Seminary CaliforniaNon-Profit Organization Management, 11-50 employees

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Pros

2Checkout handles credit cards that I would not be able to accept from my country.
Fraud prevention works. They saved me a couple of times and I appreciate that.
I always received my payments on time. I never had to complain.

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Rodolfo M. Raya

Chief Technical Officer

MaxprogramsComputer Software, 1-10 employees

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Great reports
Accepts all 4 major credit cards
Easy to read billing statement

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Heather Frick

Bookkeeper

Westminster Seminary CaliforniaNon-Profit Organization Management, 11-50 employees

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Cons

Local payments methods are an area for improvement. Not all are connected so far.
Bulk updates for catalogs are missing at the moment, to be added in upcoming releases I hope.

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Madina Mukhamedova

Online sales back office manager

Kaspersky LabComputer Software, 1001-5000 employees

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Better customer service
Roll the monthly service fee into the monthly billing
Better communication with account reps

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Heather Frick

Bookkeeper

Westminster Seminary CaliforniaNon-Profit Organization Management, 11-50 employees

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Likelihood to Renew

No score

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Vantiv7.0

Based on 1 answer

As long as Vantiv continues to improve and we can get better responses from customer service, we will likely continue to use Vantiv. However, if customer service declines, we will likely look for something else

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Heather Frick

Bookkeeper

Westminster Seminary CaliforniaNon-Profit Organization Management, 11-50 employees

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Alternatives Considered

I used to sell my software on Avangate and PayPal at the same time. Costs were very similar but I decided to abandon PayPal because it sometimes required human interventions. I also checked DigitalRiver, but it wasn't easy to setup and I never completed all requirements.

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Rodolfo M. Raya

Chief Technical Officer

MaxprogramsComputer Software, 1-10 employees

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We have been using Vantiv for years, and have added other online payment options for other applications as needed. Some payment options are geared more toward donations, others are for mobile payments, others can do a little of both. Vantiv is what we use strictly for our subscriptions, and it makes bookkeeping easier to keep it separate from the payment service for donations.

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Heather Frick

Bookkeeper

Westminster Seminary CaliforniaNon-Profit Organization Management, 11-50 employees

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Return on Investment

2Checkout charges you for every sale. It does not have other costs that can affect your finances.
2Checkout has two plans for software companies. Make sure to select the one that is right for you or you will find yourself paying a high commission.

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Rodolfo M. Raya

Chief Technical Officer

MaxprogramsComputer Software, 1-10 employees

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Increased subscription sales
Increased visibility for our magazine
Decreased ability to maintain accurate reporting due to recent merge

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Heather Frick

Bookkeeper

Westminster Seminary CaliforniaNon-Profit Organization Management, 11-50 employees

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Screenshots

2Checkout

Avangate C-Panel

See All (3) 2Checkout Screenshots

Vantiv—

Pricing Details

2Checkout

General

Free Trial

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Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Additional Pricing Details

Growth Edition: 3.99% + $1 / per transaction fee Standard Edition: 4.9% + $2.50 / per transaction fee Enterprise Edition: Custom Tailored (Contact for Pricing)