14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 14 reviews and ratings
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 4.4 out of 100
Based on 3 reviews and ratings
Likelihood to Recommend
2Checkout
2Checkout is great when you sell software licenses online or when you offer SaaS subscriptions. I don't think it can work in other scenarios.
Chief Technical Officer
MaxprogramsComputer Software, 1-10 employees
Vantiv
Vantiv is excellent for companies that need to be able to accept credit cards and want to keep accurate reports. However, if you ever need to contact customer service or your account rep, be prepared to be extremely frustrated. Vantiv recently merged with another company, and we are having a very difficult time getting information from our account manager about how to access out account now.
Bookkeeper
Westminster Seminary CaliforniaNon-Profit Organization Management, 11-50 employees
Pros
2Checkout
- Easy to use
- Customizable
- Contains all basic reports and marketing tools
Online sales back office manager
Kaspersky LabComputer Software, 1001-5000 employees
Vantiv
- Vantiv's credit card processing terminal is very straightforward, easy to use, and fast.
- Vantiv's credit card dispute portal provides beneficial information regarding disputes and chargebacks. Even the customer number associated with the charge is provided, which cuts down on time needed to research conflicts.
- The Vantiv homepage/dashboard is structured in a very easy to navigate fashion.

Verified User
Employee in Finance and Accounting
Telecommunications Company, 1001-5000 employeesCons
2Checkout
- Improving woocommerce plugin as a stable WordPress plugin
- Having a modern looking email template
- Multiple companies/sites form one single user account
CEO
NerdynautPublishing, 11-50 employees
Vantiv
- Better customer service
- Roll the monthly service fee into the monthly billing
- Better communication with account reps
Bookkeeper
Westminster Seminary CaliforniaNon-Profit Organization Management, 11-50 employees
Likelihood to Renew
2Checkout
No score
No answers yet
No answers on this topic
Vantiv
Vantiv 7.0
Based on 1 answer
As long as Vantiv continues to improve and we can get better responses from customer service, we will likely continue to use Vantiv. However, if customer service declines, we will likely look for something else
Bookkeeper
Westminster Seminary CaliforniaNon-Profit Organization Management, 11-50 employees
Support Rating
2Checkout
No score
No answers yet
No answers on this topic
Vantiv
Vantiv 5.0
Based on 1 answer
Many customer support employees of Vantiv do not seem to know much about the Vantiv website. I have been transferred around to as many as four different people to get an answer to what I thought was a simple question. I am not sure if it would be possible to receive adequate support for a more complex issue.

Verified User
Employee in Finance and Accounting
Telecommunications Company, 1001-5000 employeesAlternatives Considered
2Checkout
I used to sell my software on Avangate and PayPal at the same time. Costs were very similar but I decided to abandon PayPal because it sometimes required human interventions. I also checked DigitalRiver, but it wasn't easy to setup and I never completed all requirements.
Chief Technical Officer
MaxprogramsComputer Software, 1-10 employees
Vantiv
Vantiv provides many more options in the way of reporting than Authorize.Net and Paypal. Vantiv also lets you link multiple accounts to one login, which saves a lot of time. I would say that Vantiv's website is less reliable than that of Authorize.Net or Paypal, which can be extremely frustrating when trying to meet deadlines.

Verified User
Employee in Finance and Accounting
Telecommunications Company, 1001-5000 employeesReturn on Investment
2Checkout
- Conversion rate has grown up since we started using Avangate Digital Commerce
- Refund rate has descreased also
Online sales back office manager
Kaspersky LabComputer Software, 1001-5000 employees
Vantiv
- Increased subscription sales
- Increased visibility for our magazine
- Decreased ability to maintain accurate reporting due to recent merge
Bookkeeper
Westminster Seminary CaliforniaNon-Profit Organization Management, 11-50 employees
Pricing Details
2Checkout
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Vantiv
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No