2Checkout vs Vantiv

Likelihood to Recommend

If you're searching for a solution to support your digital sales, avangate is a good idea. Avangate Digital Commerce will help you to start selling online from scratch, provide you full support from creating a website to acquiring payments from customers. You can control sales and make adjustments on your end of Avangate Digital Commerce.

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Madina Mukhamedova

Online sales back office manager

Kaspersky LabComputer Software, 1001-5000 employees

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Vantiv is excellent for companies that need to be able to accept credit cards and want to keep accurate reports. However, if you ever need to contact customer service or your account rep, be prepared to be extremely frustrated. Vantiv recently merged with another company, and we are having a very difficult time getting information from our account manager about how to access out account now.

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Heather Frick

Bookkeeper

Westminster Seminary CaliforniaNon-Profit Organization Management, 11-50 employees

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Pros

Easy to use
Customizable
Contains all basic reports and marketing tools

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Madina Mukhamedova

Online sales back office manager

Kaspersky LabComputer Software, 1001-5000 employees

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Great reports
Accepts all 4 major credit cards
Easy to read billing statement

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Heather Frick

Bookkeeper

Westminster Seminary CaliforniaNon-Profit Organization Management, 11-50 employees

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Cons

Local payments methods are an area for improvement. Not all are connected so far.
Bulk updates for catalogs are missing at the moment, to be added in upcoming releases I hope.

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Madina Mukhamedova

Online sales back office manager

Kaspersky LabComputer Software, 1001-5000 employees

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Better customer service
Roll the monthly service fee into the monthly billing
Better communication with account reps

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Heather Frick

Bookkeeper

Westminster Seminary CaliforniaNon-Profit Organization Management, 11-50 employees

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Likelihood to Renew

No score

No answers yet

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Vantiv 7.0

Based on 1 answer

As long as Vantiv continues to improve and we can get better responses from customer service, we will likely continue to use Vantiv. However, if customer service declines, we will likely look for something else

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Heather Frick

Bookkeeper

Westminster Seminary CaliforniaNon-Profit Organization Management, 11-50 employees

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Alternatives Considered

I used to sell my software on Avangate and PayPal at the same time. Costs were very similar but I decided to abandon PayPal because it sometimes required human interventions. I also checked DigitalRiver, but it wasn't easy to setup and I never completed all requirements.

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Rodolfo M. Raya

Chief Technical Officer

MaxprogramsComputer Software, 1-10 employees

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We have been using Vantiv for years, and have added other online payment options for other applications as needed. Some payment options are geared more toward donations, others are for mobile payments, others can do a little of both. Vantiv is what we use strictly for our subscriptions, and it makes bookkeeping easier to keep it separate from the payment service for donations.

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Heather Frick

Bookkeeper

Westminster Seminary CaliforniaNon-Profit Organization Management, 11-50 employees

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