What users are saying about

2Checkout

8 Ratings

Vantiv

2 Ratings

2Checkout

8 Ratings
Score 8.5 out of 101

Vantiv

2 Ratings
Score 5.7 out of 101

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Likelihood to Recommend

2Checkout

2Checkout is great when you sell software licenses online or when you offer SaaS subscriptions. I don't think it can work in other scenarios.

Vantiv

Vantiv is excellent for companies that need to be able to accept credit cards and want to keep accurate reports. However, if you ever need to contact customer service or your account rep, be prepared to be extremely frustrated. Vantiv recently merged with another company, and we are having a very difficult time getting information from our account manager about how to access out account now.

Pros

  • 2Checkout handles credit cards that I would not be able to accept from my country.
  • Fraud prevention works. They saved me a couple of times and I appreciate that.
  • I always received my payments on time. I never had to complain.
  • Great reports
  • Accepts all 4 major credit cards
  • Easy to read billing statement

Cons

  • Local payments methods are an area for improvement. Not all are connected so far.
  • Bulk updates for catalogs are missing at the moment, to be added in upcoming releases I hope.
  • Better customer service
  • Roll the monthly service fee into the monthly billing
  • Better communication with account reps

Likelihood to Renew

No score
No answers yet
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Vantiv7.0
Based on 1 answer
As long as Vantiv continues to improve and we can get better responses from customer service, we will likely continue to use Vantiv. However, if customer service declines, we will likely look for something else

Alternatives Considered

I used to sell my software on Avangate and PayPal at the same time. Costs were very similar but I decided to abandon PayPal because it sometimes required human interventions. I also checked DigitalRiver, but it wasn't easy to setup and I never completed all requirements.
We have been using Vantiv for years, and have added other online payment options for other applications as needed. Some payment options are geared more toward donations, others are for mobile payments, others can do a little of both. Vantiv is what we use strictly for our subscriptions, and it makes bookkeeping easier to keep it separate from the payment service for donations.

Return on Investment

  • 2Checkout charges you for every sale. It does not have other costs that can affect your finances.
  • 2Checkout has two plans for software companies. Make sure to select the one that is right for you or you will find yourself paying a high commission.
  • Increased subscription sales
  • Increased visibility for our magazine
  • Decreased ability to maintain accurate reporting due to recent merge

Pricing Details

2Checkout

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
Growth Edition: 3.99% + $1 / per transaction fee Standard Edition: 4.9% + $2.50 / per transaction fee Enterprise Edition: Custom Tailored (Contact for Pricing)

Vantiv

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details