EchoSpan 360-Degree Feedback Tool

5 Ratings
Score 9 out of 101

PiiQ by Cornerstone

46 Ratings
Score 7.8 out of 101

Add comparison

Likelihood to Recommend

EchoSpan 360-Degree Feedback Tool

As a 360 assessment it rates very well when compared to our previous vendor. 360-Degree Feedback is more affordable so it allows departments to avail themselves of the opportunity to help their team members learn more about themselves, which would have been cost-prohibitive with our previous vendor.The support department has been FANTASTIC! Quick responses on all any small issues and easy to work with for customizing templates. The system allows us to add rater groups and increase the group sizes easily.
Michelle Martfeld profile photo

PiiQ by Cornerstone

Great for managing medium sized teams of people spread over geographically dispersed offices. Not so good for small teams (less than 15). Requires a degree of time and effort to set up correctly to provide useful data for management and a good experience for staff members, but once that effort has been made the results are great.
No photo available

Feature Rating Comparison

Performance and Goals

EchoSpan 360-Degree Feedback Tool
6.0
PiiQ by Cornerstone
7.9
Corporate goal setting
EchoSpan 360-Degree Feedback Tool
6.0
PiiQ by Cornerstone
7.6
Subordinate goal setting
EchoSpan 360-Degree Feedback Tool
6.0
PiiQ by Cornerstone
8.1
Individual goal setting
EchoSpan 360-Degree Feedback Tool
6.0
PiiQ by Cornerstone
8.4
Line-of sight-visibility
EchoSpan 360-Degree Feedback Tool
6.0
PiiQ by Cornerstone
8.2
Performance tracking
EchoSpan 360-Degree Feedback Tool
6.0
PiiQ by Cornerstone
7.0

Performance Management

EchoSpan 360-Degree Feedback Tool
7.0
PiiQ by Cornerstone
6.4
Performance plans
EchoSpan 360-Degree Feedback Tool
7.0
PiiQ by Cornerstone
8.3
Plan weighting
EchoSpan 360-Degree Feedback Tool
7.0
PiiQ by Cornerstone
5.9
Performance improvement plans
EchoSpan 360-Degree Feedback Tool
7.0
PiiQ by Cornerstone
3.0
Review status tracking
EchoSpan 360-Degree Feedback Tool
7.0
PiiQ by Cornerstone
7.1
Rater nomination workflow
EchoSpan 360-Degree Feedback Tool
7.0
PiiQ by Cornerstone
4.0
Review reminders
EchoSpan 360-Degree Feedback Tool
7.0
PiiQ by Cornerstone
7.9
Workflow restrictions
EchoSpan 360-Degree Feedback Tool
7.0
PiiQ by Cornerstone
7.5
Multiple review frequency
EchoSpan 360-Degree Feedback Tool
7.0
PiiQ by Cornerstone
8.1
Reporting
EchoSpan 360-Degree Feedback Tool
7.0
PiiQ by Cornerstone
6.9
Manager note taking
EchoSpan 360-Degree Feedback Tool
PiiQ by Cornerstone
5.6

Onboarding

EchoSpan 360-Degree Feedback Tool
PiiQ by Cornerstone
9.0
Compliance tracking and reporting
EchoSpan 360-Degree Feedback Tool
PiiQ by Cornerstone
9.0

Learning Management

EchoSpan 360-Degree Feedback Tool
PiiQ by Cornerstone
8.8
Course authoring
EchoSpan 360-Degree Feedback Tool
PiiQ by Cornerstone
8.2
Course catalog or library
EchoSpan 360-Degree Feedback Tool
PiiQ by Cornerstone
9.2
Player/Portal
EchoSpan 360-Degree Feedback Tool
PiiQ by Cornerstone
8.3
Learning content
EchoSpan 360-Degree Feedback Tool
PiiQ by Cornerstone
8.2
Mobile friendly
EchoSpan 360-Degree Feedback Tool
PiiQ by Cornerstone
9.0
Progress tracking & certifications
EchoSpan 360-Degree Feedback Tool
PiiQ by Cornerstone
9.0
Assignments
EchoSpan 360-Degree Feedback Tool
PiiQ by Cornerstone
9.2
Compliance management
EchoSpan 360-Degree Feedback Tool
PiiQ by Cornerstone
9.0
Learning administration
EchoSpan 360-Degree Feedback Tool
PiiQ by Cornerstone
9.2
Learning reporting & analytics
EchoSpan 360-Degree Feedback Tool
PiiQ by Cornerstone
8.4

Pros

  • Interpersonal relationship
  • Team Building
  • Acknowledgement of weaknesses
No photo available
  • Great way to visually identify how different staff members are progressing and performing
  • Simple and intuitive interface for staff members to use - making the process of job performance reviews more enjoyable
  • Good existing library of competencies to draw upon
No photo available

Cons

  • It took us a little while to figure out how to set up a 360 (we didn't watch the demo videos until later), but once we did, it was very easy to use.
Ellen Spara profile photo
  • Need to include a signature line or checkbox where the employee can acknowledge receipt and review of the final document as submitted by the manager (and the date of same). This would be very helpful so there is no viable argument about the content of the document especially if an employee dispute and/or lawsuit regarding performance issues arises in the future.
  • A feature enabling employees to print out the final document. Right now, only the manager has a print command button on the screen. The employee can attempt this by using the browser’s menu option (i.e. mouse right click > print command) but the resulting hard copy is incomplete and poorly formatted. The word processor within Piiq has somewhat limited features compared to what is available in MS Word or even the more basic Windows Wordpad. But the interface is improved from the earlier version.
  • The final print out doesn’t match the screen output. Ratings that are displayed graphically on the screen are Instead displayed as text. The end result is wordy and, at best, awkward to read.
  • A 360-degree review that can be sent to parties outside the company would be helpful, especially for rating senior managers and executives who have extensive vendor or third-party relationships contributing to the overall performance rating.
Gene Aldava, SPHR profile photo

Likelihood to Renew

EchoSpan 360-Degree Feedback Tool9.6
Based on 2 answers
Customer support and the cost of the product would be my number one reasons. Customer support is fantastic!
Michelle Martfeld profile photo
PiiQ by Cornerstone3.0
Based on 2 answers
It's not that CSB isn't a decent performance management system, but we have decided to go with just one vendor (Workday) for an HRIS/performance management/payroll system so we can directly relate pay to performance. We are more interested in having just one system that "talks" to the other pieces instead of having to work with several vendors. It reduces the hassle of having to communicate with different support teams, having different contracts, and so on.
No photo available

Usability

No score
No answers yet
No answers on this topic
PiiQ by Cornerstone7.6
Based on 23 answers
There are not enough wizards to help people through the process. While the interface is non-threatening, people still need help in understanding what to do. There are 2 tabs on the top that could be combined into one
No photo available

Reliability and Availability

No score
No answers yet
No answers on this topic
PiiQ by Cornerstone10.0
Based on 1 answer
So far 100%.
No photo available

Performance

EchoSpan 360-Degree Feedback Tool9.0
Based on 1 answer
The system is easy to use, the Echospan support is fantastic and the cost is very competitive.
Michelle Martfeld profile photo
PiiQ by Cornerstone7.0
Based on 1 answer
The saving process slows it down. It doesn’t auto save. If you leave a page, it will sometimes warn you, but not always. When you hit the save button, a window pops up that says creating/saving packets. It feels very archaic.
No photo available

Support

No score
No answers yet
No answers on this topic
PiiQ by Cornerstone8.7
Based on 22 answers
The support has been pretty great. I've almost always been able to work with the same person which I like. The response time has been pretty timely as well.
No photo available

Online Training

No score
No answers yet
No answers on this topic
PiiQ by Cornerstone9.0
Based on 1 answer
We bought training provided by 3rd party – it was fabulous.
No photo available

Implementation

No score
No answers yet
No answers on this topic
PiiQ by Cornerstone9.0
Based on 2 answers
I think we could have done a better job of rolling out the tool to our managers. We were under a tight timeline. In the training, we showed them everything and said go do it by this date. Looking back, I would have done it in pieces: for example, 2 weeks to write goals, 2 weeks to get sign-off from direct reports. I just let them go at it. Since then we’ve moved to agile development environment and are applying the technique to everything. In future would only do through change sprint. It is a big change I didn’t take it seriously enough.

I had a team of 3 project managing. You need a champion from every department to make sure you’re getting it right and to make sure what’s happening is communicated. It’s not something you can do without input from department heads
No photo available

Alternatives Considered

I've seen or used several of the other 360 tools. EchoSpan is better in nearly every way. It is more customizable. It can be administered completely by someone internally, so no need to request someone to set up a 360 - you can just do it yourself. Competency library is great, and you can create others if you want to. Reports are easy to interpret. Very good customer service
Ellen Spara profile photo
ADP's performance management and one from another payroll system we were considering switching to, but ended up not going with.
No photo available

Return on Investment

  • Improved awareness of employee strengths and weaknesses
Ellen Spara profile photo
  • For us, it was not worth the investment. For a simple setup it might have been but what we wanted to do was a bit more complex.
No photo available

Pricing Details

EchoSpan 360-Degree Feedback Tool

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
EchoSpan 360-Degree Feedback Tool Editions & Modules
EchoSpan 360-Degree Feedback Tool
Additional Pricing Details

EchoSpan 360-Degree Feedback Tool More Information

PiiQ by Cornerstone

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$1,000*
1.  per installation
PiiQ by Cornerstone Editions & Modules
PiiQ by Cornerstone
Edition
PiiQ Performance 1-49 Users
$8.001
PiiQ Performance & Learning 1-49 Users
$10.001
PiiQ Performance 50-99 Users
$7.001
PiiQ Performance 100-249 Users
$6.001
PiiQ Performance 250+ Users
Custom
PiiQ Learning 1-49 Users
$4.003
PiiQ Learning 50-99 Users
$3.503
PiiQ Learning 100-249 Users
$3.003
PiiQ Learning 250+ Users
Custom
PiiQ Performance & Learning 50-99 Users
$8.755
PiiQ Performance & Learning 100-249 Users
$7.505
PiiQ Performance & Learning 250+ Users
Custom
1. per user per month
3. per user per month
5. per user per month
Additional Pricing Details

PiiQ by Cornerstone More Information