PiiQ by Cornerstone

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50 Ratings
5 Ratings
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Score 9 out of 101

PiiQ by Cornerstone

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50 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.1 out of 101

Add comparison

Likelihood to Recommend

EchoSpan 360-Degree Feedback Tool

I can't imagine a scenario where it is less appropriate than any other 360 tool. It's easy to use, customizable, and inexpensive. Reports are easy to interpret. Great tool for anyone looking to implement a new 360.
Ellen Spara profile photo

PiiQ by Cornerstone

Great for managing medium sized teams of people spread over geographically dispersed offices. Not so good for small teams (less than 15). Requires a degree of time and effort to set up correctly to provide useful data for management and a good experience for staff members, but once that effort has been made the results are great.
No photo available

Feature Rating Comparison

Performance and Goals

EchoSpan 360-Degree Feedback Tool
6.0
PiiQ by Cornerstone
8.0
Corporate goal setting
EchoSpan 360-Degree Feedback Tool
6.0
PiiQ by Cornerstone
7.8
Subordinate goal setting
EchoSpan 360-Degree Feedback Tool
6.0
PiiQ by Cornerstone
8.3
Individual goal setting
EchoSpan 360-Degree Feedback Tool
6.0
PiiQ by Cornerstone
8.4
Line-of sight-visibility
EchoSpan 360-Degree Feedback Tool
6.0
PiiQ by Cornerstone
8.3
Performance tracking
EchoSpan 360-Degree Feedback Tool
6.0
PiiQ by Cornerstone
7.0

Performance Management

EchoSpan 360-Degree Feedback Tool
7.0
PiiQ by Cornerstone
6.5
Performance plans
EchoSpan 360-Degree Feedback Tool
7.0
PiiQ by Cornerstone
8.4
Plan weighting
EchoSpan 360-Degree Feedback Tool
7.0
PiiQ by Cornerstone
6.0
Performance improvement plans
EchoSpan 360-Degree Feedback Tool
7.0
PiiQ by Cornerstone
3.0
Review status tracking
EchoSpan 360-Degree Feedback Tool
7.0
PiiQ by Cornerstone
7.5
Rater nomination workflow
EchoSpan 360-Degree Feedback Tool
7.0
PiiQ by Cornerstone
4.0
Review reminders
EchoSpan 360-Degree Feedback Tool
7.0
PiiQ by Cornerstone
8.1
Workflow restrictions
EchoSpan 360-Degree Feedback Tool
7.0
PiiQ by Cornerstone
6.9
Multiple review frequency
EchoSpan 360-Degree Feedback Tool
7.0
PiiQ by Cornerstone
8.2
Reporting
EchoSpan 360-Degree Feedback Tool
7.0
PiiQ by Cornerstone
7.0
Manager note taking
EchoSpan 360-Degree Feedback Tool
PiiQ by Cornerstone
6.1

Onboarding

EchoSpan 360-Degree Feedback Tool
PiiQ by Cornerstone
9.5
Compliance tracking and reporting
EchoSpan 360-Degree Feedback Tool
PiiQ by Cornerstone
9.5

Learning Management

EchoSpan 360-Degree Feedback Tool
PiiQ by Cornerstone
8.7
Course authoring
EchoSpan 360-Degree Feedback Tool
PiiQ by Cornerstone
8.4
Course catalog or library
EchoSpan 360-Degree Feedback Tool
PiiQ by Cornerstone
9.1
Player/Portal
EchoSpan 360-Degree Feedback Tool
PiiQ by Cornerstone
8.6
Learning content
EchoSpan 360-Degree Feedback Tool
PiiQ by Cornerstone
8.4
Mobile friendly
EchoSpan 360-Degree Feedback Tool
PiiQ by Cornerstone
8.6
Progress tracking & certifications
EchoSpan 360-Degree Feedback Tool
PiiQ by Cornerstone
9.0
Assignments
EchoSpan 360-Degree Feedback Tool
PiiQ by Cornerstone
9.3
Compliance management
EchoSpan 360-Degree Feedback Tool
PiiQ by Cornerstone
8.7
Learning administration
EchoSpan 360-Degree Feedback Tool
PiiQ by Cornerstone
9.1
Learning reporting & analytics
EchoSpan 360-Degree Feedback Tool
PiiQ by Cornerstone
8.2

Pros

  • Interpersonal relationship
  • Team Building
  • Acknowledgement of weaknesses
No photo available
  • Great way to visually identify how different staff members are progressing and performing
  • Simple and intuitive interface for staff members to use - making the process of job performance reviews more enjoyable
  • Good existing library of competencies to draw upon
No photo available

Cons

  • It took us a little while to figure out how to set up a 360 (we didn't watch the demo videos until later), but once we did, it was very easy to use.
Ellen Spara profile photo
  • Setup and ongoing maintenance can be frustrating, needs more options for customization. We have to call their help line almost every day when we're setting up the system for the next appraisal period, and a lot of our requested features
  • Needs better user management, should be much more user-friendly, process on handling terminated employees doesn't make the most sense (ex. it's unfortunate that we have to pay an extra fee to download data if we would want to delete users in the system. I wish we would "hide" terminated/inactive employees so they don't show up with giant Xs across their chest - it's really weird and it looks like they're on a hit list.)
  • Reporting is very limited. If there is a manager with four direct reports and I, as an admin, want to see how much of each review the manager has completed so far, I can't. The numbers are only reported in the aggregate. If CSB added more in-depth reports, the system would be greatly improved.
  • I think it's silly that you need to click "Save" and that the data entered does not save automatically. I shouldn't have to remind employees to always click on "Save" every few minutes.
  • I wish the "Share" feature was more pronounced and obvious. This is probably the number one question we get - "how do I share my review with my manager?" Also, managers are never notified via e-mail upon successful completion of a self-appraisal. More notifications would be great and would remove lots of guesswork or missed time. We are on an extremely tight schedule for performance reviews and want to make sure people have enough time to complete the process.
  • It's ridiculous that Admins cannot download employee data and reviews directly from their Admin accounts. We shouldn't have to sign in as an employee's manager to read or download their reviews. Imagine doing this for 300+ employees.
No photo available

Likelihood to Renew

EchoSpan 360-Degree Feedback Tool9.6
Based on 2 answers
Customer support and the cost of the product would be my number one reasons. Customer support is fantastic!
Michelle Martfeld profile photo
PiiQ by Cornerstone3.0
Based on 2 answers
It's not that CSB isn't a decent performance management system, but we have decided to go with just one vendor (Workday) for an HRIS/performance management/payroll system so we can directly relate pay to performance. We are more interested in having just one system that "talks" to the other pieces instead of having to work with several vendors. It reduces the hassle of having to communicate with different support teams, having different contracts, and so on.
No photo available

Usability

No score
No answers yet
No answers on this topic
PiiQ by Cornerstone7.8
Based on 26 answers
As previously mentioned, with the PiiQ upgrade, there were things that improved, but there were things that didn't. I still think there is room for improvement.
No photo available

Reliability and Availability

No score
No answers yet
No answers on this topic
PiiQ by Cornerstone10.0
Based on 1 answer
So far 100%.
No photo available

Performance

EchoSpan 360-Degree Feedback Tool9.0
Based on 1 answer
The system is easy to use, the Echospan support is fantastic and the cost is very competitive.
Michelle Martfeld profile photo
PiiQ by Cornerstone7.0
Based on 1 answer
The saving process slows it down. It doesn’t auto save. If you leave a page, it will sometimes warn you, but not always. When you hit the save button, a window pops up that says creating/saving packets. It feels very archaic.
No photo available

Support

No score
No answers yet
No answers on this topic
PiiQ by Cornerstone8.7
Based on 25 answers
The support has been pretty great. I've almost always been able to work with the same person which I like. The response time has been pretty timely as well.
No photo available

Online Training

No score
No answers yet
No answers on this topic
PiiQ by Cornerstone9.0
Based on 1 answer
We bought training provided by 3rd party – it was fabulous.
No photo available

Implementation

No score
No answers yet
No answers on this topic
PiiQ by Cornerstone9.0
Based on 2 answers
I think we could have done a better job of rolling out the tool to our managers. We were under a tight timeline. In the training, we showed them everything and said go do it by this date. Looking back, I would have done it in pieces: for example, 2 weeks to write goals, 2 weeks to get sign-off from direct reports. I just let them go at it. Since then we’ve moved to agile development environment and are applying the technique to everything. In future would only do through change sprint. It is a big change I didn’t take it seriously enough.

I had a team of 3 project managing. You need a champion from every department to make sure you’re getting it right and to make sure what’s happening is communicated. It’s not something you can do without input from department heads
No photo available

Alternatives Considered

Both EchoSpan and the other vendor supplied comparable products, so the major difference was the cost involved. EchoSpan is much more affordable and offers a very similar quality of report.
Michelle Martfeld profile photo
We were engaged with Cornerstone through True Value. We did not look at any other products prior.
Jason Budman profile photo

Return on Investment

  • It has allowed feedback from many employees so certain issues that needed to be dealt with became more transparent.
Michelle Martfeld profile photo
  • Great tool for getting employees engaged in their professional goals
No photo available

Pricing Details

EchoSpan 360-Degree Feedback Tool

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
EchoSpan 360-Degree Feedback Tool Editions & Modules
EchoSpan 360-Degree Feedback Tool
Additional Pricing Details

EchoSpan 360-Degree Feedback Tool More Information

PiiQ by Cornerstone

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$1,000*
1.  per installation
PiiQ by Cornerstone Editions & Modules
PiiQ by Cornerstone
Edition
PiiQ Performance 1-49 Users
$8.001
PiiQ Performance & Learning 1-49 Users
$10.001
PiiQ Performance 50-99 Users
$7.001
PiiQ Performance 100-249 Users
$6.001
PiiQ Performance 250+ Users
Custom
PiiQ Learning 1-49 Users
$4.003
PiiQ Learning 50-99 Users
$3.503
PiiQ Learning 100-249 Users
$3.003
PiiQ Learning 250+ Users
Custom
PiiQ Performance & Learning 50-99 Users
$8.755
PiiQ Performance & Learning 100-249 Users
$7.505
PiiQ Performance & Learning 250+ Users
Custom
1. per user per month
3. per user per month
5. per user per month
Additional Pricing Details

PiiQ by Cornerstone More Information