EchoSpan 360-Degree Feedback Tool vs Energage

• EchoSpan was extremely supportive in the initial training portion and is extremely quick to offer support when required.
• Filled our request for customization and were easy to work with.
• Excellent on-line training videos

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• Their team answers one-off questions with immediacy, thoroughness and a personal touch. Every one I have communicated with at Energage could not be nicer.
• Their questionnaires are quick, to-the-point yet they cover all areas of work life which makes it easy to motivate our employees to complete them.

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• EchoSpan's 360s are completely customizable, so content improvements are up to the user

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• The only area of improvement may be streamlining the emails they send out after the surveys have been tabulated and the information is available. We usually just want the report and because Energage does such a good job compiling it via the dashboard and the graphics, our company doesn't have a need for further tools and promotion tips. It can get confusing when there's too many options to share and/or best practices to follow.

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• Improved awareness of employee strengths and weaknesses

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• It's helped with recruiting. Candidates see the Top Workplaces icon on our website or they read the article and they trust that we really are a Top Workplace based on the information Energage helped compile.
• The impact internally is immense. Our leadership pulls direct data and comments from Energage's surveys and uses it to inform their decisions and goals. The leadership also cites what our employees told us to explain why we're doing certain things as a company. There's always alignment shared when possible so employees know their feedback matters.

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