EchoSpan 360-Degree Feedback Tool vs Khorus

EchoSpan 360-Degree Feedback Tool

I can't imagine a scenario where it is less appropriate than any other 360 tool. It's easy to use, customizable, and inexpensive. Reports are easy to interpret. Great tool for anyone looking to implement a new 360.

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Ellen Spara

Sr. Director - Talent Management

LyondellBasellChemicals, 10,001+ employees

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Khorus

Khorus just seemed like a waste of time and money. I'm not sure what it's well suited for, but there wasn't a way to objectively measure your tracking of goals. The visual was nice, but all the goals were so subjective and really not helpful. It's also quite possible that I had the wrong approach.

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Verified User

Employee in Customer Service

Computer Software Company, 51-200 employees

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Feature Rating Comparison

EchoSpan 360-Degree Feedback Tool

6.0

7.0

EchoSpan was extremely supportive in the initial training portion and is extremely quick to offer support when required.
Filled our request for customization and were easy to work with.
Excellent on-line training videos

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Michelle Martfeld

Administrative Assistant

Cameco CorporationMining & Metals, 1001-5000 employees

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I honestly found Khorus to be good for keeping a log of my goals.
The software itself was easy to navigate
It wasn't super buggy

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Verified User

Employee in Customer Service

Computer Software Company, 51-200 employees

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Cons

It would be beneficial if the system automatically reported if an email was returned because of an incorrect address.

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Michelle Martfeld

Administrative Assistant

Cameco CorporationMining & Metals, 1001-5000 employees

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It seems like a glorified spreadsheet at times with a cleaner interface.
The objectivity of goal tracking was absent.
I don't see that Khorus serves certain teams very well, such as a customer support team. Our goals don't change very often and the ones that we do have are very tedious to log.

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Verified User

Employee in Customer Service

Computer Software Company, 51-200 employees

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Likelihood to Renew

EchoSpan 360-Degree Feedback Tool9.6

Based on 2 answers

Customer support and the cost of the product would be my number one reasons. Customer support is fantastic!

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Michelle Martfeld

Administrative Assistant

Cameco CorporationMining & Metals, 1001-5000 employees

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No score

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Performance

EchoSpan 360-Degree Feedback Tool9.0

Based on 1 answer

The system is easy to use, the Echospan support is fantastic and the cost is very competitive.

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Michelle Martfeld

Administrative Assistant

Cameco CorporationMining & Metals, 1001-5000 employees

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No score

No answers yet

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Alternatives Considered

Both EchoSpan and the other vendor supplied comparable products, so the major difference was the cost involved. EchoSpan is much more affordable and offers a very similar quality of report.

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Michelle Martfeld

Administrative Assistant

Cameco CorporationMining & Metals, 1001-5000 employees

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I much prefer Asana to Khorus. It's not only good at tracking but also a task manager. You can see that you are heading towards your goal in an objective approach, assuming that you laid out your project accordingly. Additionally, we use 15Five to get that extra insight as a manager to ask our team how they are doing and if they reached their goals, what's getting in the way, ect.

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Verified User

Employee in Customer Service

Computer Software Company, 51-200 employees

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Return on Investment

It has allowed feedback from many employees so certain issues that needed to be dealt with became more transparent.

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Michelle Martfeld

Administrative Assistant

Cameco CorporationMining & Metals, 1001-5000 employees

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We ended up leaving Khorus and now use 15Five & Asana.
I think Khorus is a good idea but wasn't quite there in execution.
The initial creation of my goals was a good starting point for accomplishing them. I had to hash out the longterm solutions I was hoping to accomplish.

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Verified User

Employee in Customer Service

Computer Software Company, 51-200 employees

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