EchoSpan 360-Degree Feedback Tool vs Khorus

EchoSpan 360-Degree Feedback Tool

I can't imagine a scenario where it is less appropriate than any other 360 tool. It's easy to use, customizable, and inexpensive. Reports are easy to interpret. Great tool for anyone looking to implement a new 360.

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Ellen Spara

Sr. Director - Talent Management

LyondellBasellChemicals, 10,001+ employees

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Khorus

Khorus just seemed like a waste of time and money. I'm not sure what it's well suited for, but there wasn't a way to objectively measure your tracking of goals. The visual was nice, but all the goals were so subjective and really not helpful. It's also quite possible that I had the wrong approach.

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Verified User

Employee in Customer Service

Computer Software Company, 51-200 employees

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Feature Rating Comparison

EchoSpan 360-Degree Feedback Tool

6.0

7.0

Competency library is robust - includes pretty much any competency that you would need
Excellent customer service, both online (demonstrations of how to) and via phone/email
Completely customizable - different targets can have different competencies, rater types, rating scales, etc.

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Ellen Spara

Sr. Director - Talent Management

LyondellBasellChemicals, 10,001+ employees

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I honestly found Khorus to be good for keeping a log of my goals.
The software itself was easy to navigate
It wasn't super buggy

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Verified User

Employee in Customer Service

Computer Software Company, 51-200 employees

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Cons

It took us a little while to figure out how to set up a 360 (we didn't watch the demo videos until later), but once we did, it was very easy to use.

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Ellen Spara

Sr. Director - Talent Management

LyondellBasellChemicals, 10,001+ employees

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It seems like a glorified spreadsheet at times with a cleaner interface.
The objectivity of goal tracking was absent.
I don't see that Khorus serves certain teams very well, such as a customer support team. Our goals don't change very often and the ones that we do have are very tedious to log.

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Verified User

Employee in Customer Service

Computer Software Company, 51-200 employees

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Likelihood to Renew

EchoSpan 360-Degree Feedback Tool9.6

Based on 2 answers

Customer support and the cost of the product would be my number one reasons. Customer support is fantastic!

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Michelle Martfeld

Administrative Assistant

Cameco CorporationMining & Metals, 1001-5000 employees

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No score

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Performance

EchoSpan 360-Degree Feedback Tool9.0

Based on 1 answer

The system is easy to use, the Echospan support is fantastic and the cost is very competitive.

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Michelle Martfeld

Administrative Assistant

Cameco CorporationMining & Metals, 1001-5000 employees

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No score

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Alternatives Considered

I've seen or used several of the other 360 tools. EchoSpan is better in nearly every way. It is more customizable. It can be administered completely by someone internally, so no need to request someone to set up a 360 - you can just do it yourself. Competency library is great, and you can create others if you want to. Reports are easy to interpret. Very good customer service

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Ellen Spara

Sr. Director - Talent Management

LyondellBasellChemicals, 10,001+ employees

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I much prefer Asana to Khorus. It's not only good at tracking but also a task manager. You can see that you are heading towards your goal in an objective approach, assuming that you laid out your project accordingly. Additionally, we use 15Five to get that extra insight as a manager to ask our team how they are doing and if they reached their goals, what's getting in the way, ect.

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Verified User

Employee in Customer Service

Computer Software Company, 51-200 employees

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Return on Investment

Improved awareness of employee strengths and weaknesses

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Ellen Spara

Sr. Director - Talent Management

LyondellBasellChemicals, 10,001+ employees

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We ended up leaving Khorus and now use 15Five & Asana.
I think Khorus is a good idea but wasn't quite there in execution.
The initial creation of my goals was a good starting point for accomplishing them. I had to hash out the longterm solutions I was hoping to accomplish.

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Verified User

Employee in Customer Service

Computer Software Company, 51-200 employees

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