What users are saying about
5 Ratings
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Score 9 out of 100
7 Ratings
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Score 9.5 out of 100

Feature Set Ratings

    Performance and Goals

    6.0

    EchoSpan 360-Degree Feedback Tool

    60%

    Maestro

    Feature Set Not Supported
    N/A
    EchoSpan 360-Degree Feedback Tool ranks higher in 5/5 features

    Corporate goal setting

    6.0
    60%
    1 Rating
    N/A
    0 Ratings

    Subordinate goal setting

    6.0
    60%
    1 Rating
    N/A
    0 Ratings

    Individual goal setting

    6.0
    60%
    1 Rating
    N/A
    0 Ratings

    Line-of sight-visibility

    6.0
    60%
    1 Rating
    N/A
    0 Ratings

    Performance tracking

    6.0
    60%
    1 Rating
    N/A
    0 Ratings

    Performance Management

    7.0

    EchoSpan 360-Degree Feedback Tool

    70%

    Maestro

    Feature Set Not Supported
    N/A
    EchoSpan 360-Degree Feedback Tool ranks higher in 9/9 features

    Performance plans

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Plan weighting

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Performance improvement plans

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Review status tracking

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Rater nomination workflow

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Review reminders

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Workflow restrictions

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Multiple review frequency

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Reporting

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Attribute Ratings

    • EchoSpan 360-Degree Feedback Tool is rated higher in 1 area: Likelihood to Renew
    • EchoSpan 360-Degree Feedback Tool and Maestro are tied in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.0

    EchoSpan 360-Degree Feedback Tool

    90%
    4 Ratings
    9.0

    Maestro

    90%
    2 Ratings

    Likelihood to Renew

    9.6

    EchoSpan 360-Degree Feedback Tool

    96%
    2 Ratings
    7.0

    Maestro

    70%
    1 Rating

    Performance

    9.0

    EchoSpan 360-Degree Feedback Tool

    90%
    2 Ratings

    Maestro

    N/A
    0 Ratings

    Support Rating

    EchoSpan 360-Degree Feedback Tool

    N/A
    0 Ratings
    10.0

    Maestro

    100%
    2 Ratings

    Likelihood to Recommend

    EchoSpan 360-Degree Feedback Tool

    I can't imagine a scenario where it is less appropriate than any other 360 tool. It's easy to use, customizable, and inexpensive. Reports are easy to interpret. Great tool for anyone looking to implement a new 360.
    Ellen Spara | TrustRadius Reviewer

    Maestro

    Maestro is great for managing my membership and is terrific with reservations. At this time I am not sure if there is any scenario where it is less appropriate. I guess it doesn't work well as an interface for a golf shop, for tee times, etc. And, any golf product we get doesn't speak well with Maestro, so maybe golf. But, they may have a solution for that too.
    Joanna McKenzie | TrustRadius Reviewer

    Pros

    EchoSpan 360-Degree Feedback Tool

    • EchoSpan was extremely supportive in the initial training portion and is extremely quick to offer support when required.
    • Filled our request for customization and were easy to work with.
    • Excellent on-line training videos
    Michelle Martfeld | TrustRadius Reviewer

    Maestro

    • Easy progress reports using a type of "mail merge" built in template
    • Reports tab is a nice feature
    • Seems fairly stable and reliable
    Anonymous | TrustRadius Reviewer

    Cons

    EchoSpan 360-Degree Feedback Tool

    • EchoSpan's 360s are completely customizable, so content improvements are up to the user
    Ben Dattner | TrustRadius Reviewer

    Maestro

    • Guest Names - I do have some difficulty with guest names. Many people want two names on their member profile. When I use Schmoe, Joe And Jane, it capitalizes the A in and. If I use the ampersand I have issues with the name processing. So, just one primary member and no ampersand.
    • Creating New Folios - For some reason it is very easy to create a new folio under a member account and you have to finish creating it before you can back out of it. I have done that a few times but not a huge deal.
    • Access Levels - Is there an easy to follow list of access levels and what they include? I guess I should ask Maestro this. Maybe not an issue...
    Joanna McKenzie | TrustRadius Reviewer

    Pricing Details

    EchoSpan 360-Degree Feedback Tool

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    Maestro

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    EchoSpan 360-Degree Feedback Tool

    EchoSpan 360-Degree Feedback Tool 9.6
    Based on 2 answers
    Customer support and the cost of the product would be my number one reasons. Customer support is fantastic!
    Michelle Martfeld | TrustRadius Reviewer

    Maestro

    Maestro 7.0
    Based on 1 answer
    Maestro is what we are comfortable with and probably what we'll stay with, but it can be slow at times and lacks certain functionalities
    Anonymous | TrustRadius Reviewer

    Performance

    EchoSpan 360-Degree Feedback Tool

    EchoSpan 360-Degree Feedback Tool 9.0
    Based on 2 answers
    The system is easy to use, the Echospan support is fantastic and the cost is very competitive.
    Michelle Martfeld | TrustRadius Reviewer

    Maestro

    No score
    No answers yet
    No answers on this topic

    Support Rating

    EchoSpan 360-Degree Feedback Tool

    No score
    No answers yet
    No answers on this topic

    Maestro

    Maestro 10.0
    Based on 2 answers
    I love Maestro support! They are always available or get back to you quickly. The employees that work at Maestro must get treated well because they are always positive and patient on the phone with me. And, even though I am not great with technology they always help me find a solution.
    Joanna McKenzie | TrustRadius Reviewer

    Alternatives Considered

    EchoSpan 360-Degree Feedback Tool

    Reporting, conciseness and detail.
    Anonymous | TrustRadius Reviewer

    Maestro

    Maestro is the first lodging software I have reviewed. I do not have much other experience with lodging software so I am unable to compare. I do really like that Maestro has the support we need in an ever challenging customer service world. Thanks for being a great tool for our resort!
    Joanna McKenzie | TrustRadius Reviewer

    Return on Investment

    EchoSpan 360-Degree Feedback Tool

    • Improved awareness of employee strengths and weaknesses
    Ellen Spara | TrustRadius Reviewer

    Maestro

    • Maestro allows me to log all communication with families, eliminating any question as to when I reached out
    • Maestro is a huge time saver with sending progress reports
    • Maestro lacks customization that would make teachers more efficient
    Anonymous | TrustRadius Reviewer

    Screenshots

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