What users are saying about
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 5 reviews and ratings
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.5 out of 100
Based on 7 reviews and ratings
Feature Set Ratings
Performance and Goals

6.0
EchoSpan 360-Degree Feedback Tool
60%
Maestro
Feature Set Not Supported
N/A
EchoSpan 360-Degree Feedback Tool ranks higher in 5/5 features
EchoSpan 360-Degree Feedback Tool ranks higher in 5/5 features
Corporate goal setting

6.0
60%
1 Rating
N/A
0 Ratings
Subordinate goal setting

6.0
60%
1 Rating
N/A
0 Ratings
Individual goal setting

6.0
60%
1 Rating
N/A
0 Ratings
Line-of sight-visibility

6.0
60%
1 Rating
N/A
0 Ratings
Performance tracking

6.0
60%
1 Rating
N/A
0 Ratings
Performance Management

7.0
EchoSpan 360-Degree Feedback Tool
70%
Maestro
Feature Set Not Supported
N/A
EchoSpan 360-Degree Feedback Tool ranks higher in 9/9 features
EchoSpan 360-Degree Feedback Tool ranks higher in 9/9 features
Performance plans

7.0
70%
1 Rating
N/A
0 Ratings
Plan weighting

7.0
70%
1 Rating
N/A
0 Ratings
Performance improvement plans

7.0
70%
1 Rating
N/A
0 Ratings
Review status tracking

7.0
70%
1 Rating
N/A
0 Ratings
Rater nomination workflow

7.0
70%
1 Rating
N/A
0 Ratings
Review reminders

7.0
70%
1 Rating
N/A
0 Ratings
Workflow restrictions

7.0
70%
1 Rating
N/A
0 Ratings
Multiple review frequency

7.0
70%
1 Rating
N/A
0 Ratings
Reporting

7.0
70%
1 Rating
N/A
0 Ratings
Attribute Ratings
- EchoSpan 360-Degree Feedback Tool is rated higher in 1 area: Likelihood to Renew
- EchoSpan 360-Degree Feedback Tool and Maestro are tied in 1 area: Likelihood to Recommend
Likelihood to Recommend

9.0
EchoSpan 360-Degree Feedback Tool
90%
4 Ratings
9.0
Maestro
90%
2 Ratings
Likelihood to Renew

9.6
EchoSpan 360-Degree Feedback Tool
96%
2 Ratings
7.0
Maestro
70%
1 Rating
Performance

9.0
EchoSpan 360-Degree Feedback Tool
90%
2 Ratings
Maestro
N/A
0 Ratings
Support Rating

EchoSpan 360-Degree Feedback Tool
N/A
0 Ratings
10.0
Maestro
100%
2 Ratings
Likelihood to Recommend
EchoSpan 360-Degree Feedback Tool
I can't imagine a scenario where it is less appropriate than any other 360 tool. It's easy to use, customizable, and inexpensive. Reports are easy to interpret. Great tool for anyone looking to implement a new 360.
Sr. Director - Talent Management
LyondellBasellChemicals, 10,001+ employees
Maestro
Maestro is great for managing my membership and is terrific with reservations. At this time I am not sure if there is any scenario where it is less appropriate. I guess it doesn't work well as an interface for a golf shop, for tee times, etc. And, any golf product we get doesn't speak well with Maestro, so maybe golf. But, they may have a solution for that too.
Membership Director
Nakoma ResortHospitality, 11-50 employees
Pros
EchoSpan 360-Degree Feedback Tool
- EchoSpan was extremely supportive in the initial training portion and is extremely quick to offer support when required.
- Filled our request for customization and were easy to work with.
- Excellent on-line training videos
Administrative Assistant
Cameco CorporationMining & Metals, 1001-5000 employees
Maestro
- Easy progress reports using a type of "mail merge" built in template
- Reports tab is a nice feature
- Seems fairly stable and reliable

Verified User
Employee in Other
E-Learning Company, 1001-5000 employeesCons
EchoSpan 360-Degree Feedback Tool
- EchoSpan's 360s are completely customizable, so content improvements are up to the user
President
Dattner Consulting, LLCManagement Consulting, 1-10 employees
Maestro
- Guest Names - I do have some difficulty with guest names. Many people want two names on their member profile. When I use Schmoe, Joe And Jane, it capitalizes the A in and. If I use the ampersand I have issues with the name processing. So, just one primary member and no ampersand.
- Creating New Folios - For some reason it is very easy to create a new folio under a member account and you have to finish creating it before you can back out of it. I have done that a few times but not a huge deal.
- Access Levels - Is there an easy to follow list of access levels and what they include? I guess I should ask Maestro this. Maybe not an issue...
Membership Director
Nakoma ResortHospitality, 11-50 employees
Pricing Details
EchoSpan 360-Degree Feedback Tool
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
—Maestro
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
EchoSpan 360-Degree Feedback Tool
EchoSpan 360-Degree Feedback Tool 9.6
Based on 2 answers
Customer support and the cost of the product would be my number one reasons. Customer support is fantastic!
Administrative Assistant
Cameco CorporationMining & Metals, 1001-5000 employees
Maestro
Maestro 7.0
Based on 1 answer
Maestro is what we are comfortable with and probably what we'll stay with, but it can be slow at times and lacks certain functionalities

Verified User
Employee in Other
E-Learning Company, 1001-5000 employeesPerformance
EchoSpan 360-Degree Feedback Tool
EchoSpan 360-Degree Feedback Tool 9.0
Based on 2 answers
The system is easy to use, the Echospan support is fantastic and the cost is very competitive.
Administrative Assistant
Cameco CorporationMining & Metals, 1001-5000 employees
Maestro
No score
No answers yet
No answers on this topic
Support Rating
EchoSpan 360-Degree Feedback Tool
No score
No answers yet
No answers on this topic
Maestro
Maestro 10.0
Based on 2 answers
I love Maestro support! They are always available or get back to you quickly. The employees that work at Maestro must get treated well because they are always positive and patient on the phone with me. And, even though I am not great with technology they always help me find a solution.
Membership Director
Nakoma ResortHospitality, 11-50 employees
Alternatives Considered
EchoSpan 360-Degree Feedback Tool
Reporting, conciseness and detail.

Verified User
Executive in Human Resources
Information Technology and Services Company, 51-200 employeesMaestro
Maestro is the first lodging software I have reviewed. I do not have much other experience with lodging software so I am unable to compare. I do really like that Maestro has the support we need in an ever challenging customer service world. Thanks for being a great tool for our resort!
Membership Director
Nakoma ResortHospitality, 11-50 employees
Return on Investment
EchoSpan 360-Degree Feedback Tool
- Improved awareness of employee strengths and weaknesses
Sr. Director - Talent Management
LyondellBasellChemicals, 10,001+ employees
Maestro
- Maestro allows me to log all communication with families, eliminating any question as to when I reached out
- Maestro is a huge time saver with sending progress reports
- Maestro lacks customization that would make teachers more efficient

Verified User
Employee in Other
E-Learning Company, 1001-5000 employees