What users are saying about
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Top Rated
275 Ratings
5 Ratings
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Score 9 out of 101

Qualtrics

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Top Rated
275 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.8 out of 101

Likelihood to Recommend

EchoSpan 360-Degree Feedback Tool

I can't imagine a scenario where it is less appropriate than any other 360 tool. It's easy to use, customizable, and inexpensive. Reports are easy to interpret. Great tool for anyone looking to implement a new 360.
Ellen Spara profile photo

Qualtrics

Qualtrics is extremely well-suited for engaging with the wide user-base of your target platform. As a member of a team that provides on-site visits and 'discovery' engagements, Qualtrics helps our team come prepared for on-site visits. Furthermore, follow-up surveys enable our team to be nimble, ask the right questions, and submit additional surveys after our initial engagement. Qualtrics is a fantastic tool for engaging with both internal and external teams with the goal of understanding employee workflows, perceptions, and areas of growth. One can tailor surveys for a specific need and then share out to the client's preferred medium (desktop or mobile). This means that survey respondents will need to have both access and a small technological proficiency in order to successfully complete surveys - however, this is nearly a basic requirement for most administrative jobs today.
Joshua Melder profile photo

Feature Rating Comparison

Performance and Goals

EchoSpan 360-Degree Feedback Tool
6.0
Qualtrics
Corporate goal setting
EchoSpan 360-Degree Feedback Tool
6.0
Qualtrics
Subordinate goal setting
EchoSpan 360-Degree Feedback Tool
6.0
Qualtrics
Individual goal setting
EchoSpan 360-Degree Feedback Tool
6.0
Qualtrics
Line-of sight-visibility
EchoSpan 360-Degree Feedback Tool
6.0
Qualtrics
Performance tracking
EchoSpan 360-Degree Feedback Tool
6.0
Qualtrics

Performance Management

EchoSpan 360-Degree Feedback Tool
7.0
Qualtrics
Performance plans
EchoSpan 360-Degree Feedback Tool
7.0
Qualtrics
Plan weighting
EchoSpan 360-Degree Feedback Tool
7.0
Qualtrics
Performance improvement plans
EchoSpan 360-Degree Feedback Tool
7.0
Qualtrics
Review status tracking
EchoSpan 360-Degree Feedback Tool
7.0
Qualtrics
Rater nomination workflow
EchoSpan 360-Degree Feedback Tool
7.0
Qualtrics
Review reminders
EchoSpan 360-Degree Feedback Tool
7.0
Qualtrics
Workflow restrictions
EchoSpan 360-Degree Feedback Tool
7.0
Qualtrics
Multiple review frequency
EchoSpan 360-Degree Feedback Tool
7.0
Qualtrics
Reporting
EchoSpan 360-Degree Feedback Tool
7.0
Qualtrics

Survey Format & Appearance

EchoSpan 360-Degree Feedback Tool
Qualtrics
8.7
Survey templates
EchoSpan 360-Degree Feedback Tool
Qualtrics
8.9
Themes
EchoSpan 360-Degree Feedback Tool
Qualtrics
8.5
Custom logo/branding
EchoSpan 360-Degree Feedback Tool
Qualtrics
8.7

Survey Content

EchoSpan 360-Degree Feedback Tool
Qualtrics
8.7
Changes to live survey
EchoSpan 360-Degree Feedback Tool
Qualtrics
8.9
Question design help
EchoSpan 360-Degree Feedback Tool
Qualtrics
8.3
Multiple question types
EchoSpan 360-Degree Feedback Tool
Qualtrics
8.8

Survey Logic

EchoSpan 360-Degree Feedback Tool
Qualtrics
8.0
Survey logic flexibility
EchoSpan 360-Degree Feedback Tool
Qualtrics
8.0

Survey Reporting & Analytics

EchoSpan 360-Degree Feedback Tool
Qualtrics
7.9
Response tracking
EchoSpan 360-Degree Feedback Tool
Qualtrics
8.7
Data export
EchoSpan 360-Degree Feedback Tool
Qualtrics
8.5
Standard reports
EchoSpan 360-Degree Feedback Tool
Qualtrics
8.2
Custom reports
EchoSpan 360-Degree Feedback Tool
Qualtrics
8.1
Analytics
EchoSpan 360-Degree Feedback Tool
Qualtrics
6.2

Survey Administration & Security

EchoSpan 360-Degree Feedback Tool
Qualtrics
8.8
Access controls
EchoSpan 360-Degree Feedback Tool
Qualtrics
9.1
Compliance
EchoSpan 360-Degree Feedback Tool
Qualtrics
8.4

Survey Distribution

EchoSpan 360-Degree Feedback Tool
Qualtrics
8.1
Vendor-offered crowdsourcing
EchoSpan 360-Degree Feedback Tool
Qualtrics
8.3
Respondent restrictions
EchoSpan 360-Degree Feedback Tool
Qualtrics
7.8

Pros

EchoSpan 360-Degree Feedback Tool

  • EchoSpan was extremely supportive in the initial training portion and is extremely quick to offer support when required.
  • Filled our request for customization and were easy to work with.
  • Excellent on-line training videos
Michelle Martfeld profile photo

Qualtrics

  • Qualtrics offers a wide range of question formats. This feature allows for uniquely styled questions that keep a students interest.
  • Qualtrics is very useful for sending out surveys on a particular schedule at a good time to not overload our campus IT system. The reminder feature is great in that I can set up all four reminders for the entire survey when I set up the survey.
  • I most value the immediate support when I run into a problem. A problem stops my work in its tracks. It is very important that I get the issue resolved quickly so I can get on with my work.
Katharine Mason profile photo

Cons

EchoSpan 360-Degree Feedback Tool

  • EchoSpan's 360s are completely customizable, so content improvements are up to the user
Ben Dattner profile photo

Qualtrics

  • Qualtrics has been working to add more programs to its product line, but I am not sure yet how helpful the new lines are. It seems like they are trying to make it to where the entire company will use different platforms based on the type of feedback they need.
  • The Qualtrics insights summit is a really great way to network with all different types of researchers. I just wish they would focus more on research and less on having big-name celebrities speak.
  • Qualtrics support could use some work. It can be difficult to find help in the community. I almost always have to reach out to someone on the online chat or via email to get help.
Corinne Gibson profile photo

Likelihood to Renew

EchoSpan 360-Degree Feedback Tool

EchoSpan 360-Degree Feedback Tool 9.6
Based on 2 answers
Customer support and the cost of the product would be my number one reasons. Customer support is fantastic!
Michelle Martfeld profile photo

Qualtrics

Qualtrics 9.4
Based on 41 answers
I was impressed a couple years ago when two heads of market research at Fortune 500 companies told me about them, and I've been even more impressed with the advancements I've seen in the last year. I like where the company is headed, and I look forward to using them again in a future role.
Ben Lawder profile photo

Usability

EchoSpan 360-Degree Feedback Tool

No score
No answers yet
No answers on this topic

Qualtrics

Qualtrics 8.6
Based on 10 answers
All the menus are very user friendly and intuitive. I can always find exactly what I'm looking for and can change anything I need to with ease. All the elements of the survey are adjustable with very little effort and without confusion.
Brian Harris profile photo

Performance

EchoSpan 360-Degree Feedback Tool

EchoSpan 360-Degree Feedback Tool 9.0
Based on 1 answer
The system is easy to use, the Echospan support is fantastic and the cost is very competitive.
Michelle Martfeld profile photo

Qualtrics

Qualtrics 5.5
Based on 1 answer
No answer on this topic is available.

Support

EchoSpan 360-Degree Feedback Tool

No score
No answers yet
No answers on this topic

Qualtrics

Qualtrics 10.0
Based on 11 answers
Whenever we have had an issue with trying to figure out how to do something (even though the documentation is incredibly well put together) we have asked Qualtrics support and have always received our answer nearly immediately (I think in maybe 10 times, only once did a support person need to call us back). Qualtrics support is dedicated to solving customer issues right, and in the first contact, if at all possible
D. SKye Hodges profile photo

Online Training

EchoSpan 360-Degree Feedback Tool

No score
No answers yet
No answers on this topic

Qualtrics

Qualtrics 8.0
Based on 2 answers
I still use it. It does everything you need an online survey to do. From heat mapping to complex skip logic and display logic. I use it weekly and it never disappoints
Michael Climek profile photo

Implementation

EchoSpan 360-Degree Feedback Tool

No score
No answers yet
No answers on this topic

Qualtrics

Qualtrics 9.0
Based on 1 answer
I like being able to easily integrate new colleagues by simply giving them a log in user name and password
Benjamin Sider profile photo

Alternatives Considered

EchoSpan 360-Degree Feedback Tool

Reporting, conciseness and detail.
No photo available

Qualtrics

I would say Qualtrics is far superior in terms of functionality and ease of use but is far inferior in terms of price. Since this technology is easily imitable, I wouldn't be surprised if there are other solutions (such as SurveyGizmo) which are more economical but offer the same solution.
Daniel Simonet profile photo

Return on Investment

EchoSpan 360-Degree Feedback Tool

  • Improved awareness of employee strengths and weaknesses
Ellen Spara profile photo

Qualtrics

  • It's hard to quantify the impact because of the nature of the work we do in a university. One thing I can say is that it has been a far better replacement for the technology that was previously offered through the specialized survey administration center of the university.
  • It reduces the time one needs to prepare a questionnaire, which translates to monetary savings.
Asif Mehedi profile photo

Pricing Details

EchoSpan 360-Degree Feedback Tool

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Qualtrics

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Add comparison