What users are saying about

Qualtrics

Top Rated
242 Ratings

EchoSpan 360-Degree Feedback Tool

5 Ratings
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Score 9 out of 101

Qualtrics

Top Rated
242 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.3 out of 101

Add comparison

Likelihood to Recommend

EchoSpan 360-Degree Feedback Tool

I can't imagine a scenario where it is less appropriate than any other 360 tool. It's easy to use, customizable, and inexpensive. Reports are easy to interpret. Great tool for anyone looking to implement a new 360.
Ellen Spara profile photo

Qualtrics

Qualtrics is well suited for individuals who need help with their product roadmaps. If you are looking to accumulate and manage customer feedback at each stage of the product lifecycle, Qualtrics can help you immensely. When used appropriately, you can easily manage consumer feedback at each stage, which helps you to be better informed when making roadmap decisions, like whether or not to kill or re-vamp a certain product.
Corinne Gibson profile photo

Feature Rating Comparison

Performance and Goals

EchoSpan 360-Degree Feedback Tool
6.0
Qualtrics
Corporate goal setting
EchoSpan 360-Degree Feedback Tool
6.0
Qualtrics
Subordinate goal setting
EchoSpan 360-Degree Feedback Tool
6.0
Qualtrics
Individual goal setting
EchoSpan 360-Degree Feedback Tool
6.0
Qualtrics
Line-of sight-visibility
EchoSpan 360-Degree Feedback Tool
6.0
Qualtrics
Performance tracking
EchoSpan 360-Degree Feedback Tool
6.0
Qualtrics

Performance Management

EchoSpan 360-Degree Feedback Tool
7.0
Qualtrics
Performance plans
EchoSpan 360-Degree Feedback Tool
7.0
Qualtrics
Plan weighting
EchoSpan 360-Degree Feedback Tool
7.0
Qualtrics
Performance improvement plans
EchoSpan 360-Degree Feedback Tool
7.0
Qualtrics
Review status tracking
EchoSpan 360-Degree Feedback Tool
7.0
Qualtrics
Rater nomination workflow
EchoSpan 360-Degree Feedback Tool
7.0
Qualtrics
Review reminders
EchoSpan 360-Degree Feedback Tool
7.0
Qualtrics
Workflow restrictions
EchoSpan 360-Degree Feedback Tool
7.0
Qualtrics
Multiple review frequency
EchoSpan 360-Degree Feedback Tool
7.0
Qualtrics
Reporting
EchoSpan 360-Degree Feedback Tool
7.0
Qualtrics

Survey Format & Appearance

EchoSpan 360-Degree Feedback Tool
Qualtrics
8.1
Survey templates
EchoSpan 360-Degree Feedback Tool
Qualtrics
8.5
Themes
EchoSpan 360-Degree Feedback Tool
Qualtrics
6.9
Custom logo/branding
EchoSpan 360-Degree Feedback Tool
Qualtrics
9.0

Survey Content

EchoSpan 360-Degree Feedback Tool
Qualtrics
9.0
Changes to live survey
EchoSpan 360-Degree Feedback Tool
Qualtrics
8.7
Question design help
EchoSpan 360-Degree Feedback Tool
Qualtrics
8.5
Multiple question types
EchoSpan 360-Degree Feedback Tool
Qualtrics
9.7

Survey Logic

EchoSpan 360-Degree Feedback Tool
Qualtrics
8.6
Survey logic flexibility
EchoSpan 360-Degree Feedback Tool
Qualtrics
8.6

Survey Reporting & Analytics

EchoSpan 360-Degree Feedback Tool
Qualtrics
7.9
Response tracking
EchoSpan 360-Degree Feedback Tool
Qualtrics
7.7
Data export
EchoSpan 360-Degree Feedback Tool
Qualtrics
8.7
Standard reports
EchoSpan 360-Degree Feedback Tool
Qualtrics
7.3
Custom reports
EchoSpan 360-Degree Feedback Tool
Qualtrics
8.3
Analytics
EchoSpan 360-Degree Feedback Tool
Qualtrics
7.5

Survey Administration & Security

EchoSpan 360-Degree Feedback Tool
Qualtrics
8.3
Access controls
EchoSpan 360-Degree Feedback Tool
Qualtrics
8.3
Compliance
EchoSpan 360-Degree Feedback Tool
Qualtrics
8.3

Survey Distribution

EchoSpan 360-Degree Feedback Tool
Qualtrics
7.6
Vendor-offered crowdsourcing
EchoSpan 360-Degree Feedback Tool
Qualtrics
8.1
Respondent restrictions
EchoSpan 360-Degree Feedback Tool
Qualtrics
7.1

Pros

  • EchoSpan was extremely supportive in the initial training portion and is extremely quick to offer support when required.
  • Filled our request for customization and were easy to work with.
  • Excellent on-line training videos
Michelle Martfeld profile photo
  • The large number of types of questions one can use.
  • The user interface and user experience.
  • Customer service.
Asif Mehedi profile photo

Cons

  • Easier interpretation
No photo available
  • Reporting was a little difficult to navigate at times, but they are working on a new tool here
  • Some fairly standard features in my opinion (like advanced quota management) required paid upgrades
  • Some needs required workarounds - they were able to get us everything we needed eventually, but a few things didn't seem out of the box
  • No in-house resources to outsource the work to if we need someone to program a survey for us or conduct analysis (although they did introduce a new partner firm to us this year who can provide that support)
  • Response-based pricing model vs. flat fee or survey based model
Ben Lawder profile photo

Likelihood to Renew

EchoSpan 360-Degree Feedback Tool9.6
Based on 2 answers
Customer support and the cost of the product would be my number one reasons. Customer support is fantastic!
Michelle Martfeld profile photo
Qualtrics9.4
Based on 41 answers
There are many issues with this tools....and poor functionality...
Shanker Varandani profile photo

Usability

No score
No answers yet
No answers on this topic
Qualtrics8.6
Based on 10 answers
There are many things which go wrong when survey is live, if you change some setting in the survey...it automatically gets reflected in the Live link. One of our survey was live and setting got changed to "Do not record personal information and remove associate panel information" and we lost close to 200 participants background information ....the issue is still under investigation as to how/who made this change, as only I had the access to the survey and I am 100% confident I didn't change anything in the survey once it went Live.When I contacted support if they have any information on who made the change on the survey, they mentioned they don't keep this information on their server. I was Shocked, one can go and change anything in the active survey and no information is recorded who made that change on the server.God Save our Active surveys on Qualtrics :(
Shanker Varandani profile photo

Performance

EchoSpan 360-Degree Feedback Tool9.0
Based on 1 answer
The system is easy to use, the Echospan support is fantastic and the cost is very competitive.
Michelle Martfeld profile photo
Qualtrics5.5
Based on 1 answer
No answer on this topic is available.

Support

No score
No answers yet
No answers on this topic
Qualtrics10.0
Based on 11 answers
The few times I've requested help with the product, the service representatives are quick to contact me and follow up with me on my questions.
Scott Gordy profile photo

Online Training

No score
No answers yet
No answers on this topic
Qualtrics8.0
Based on 2 answers
I still use it. It does everything you need an online survey to do. From heat mapping to complex skip logic and display logic. I use it weekly and it never disappoints
Michael Climek profile photo

Implementation

No score
No answers yet
No answers on this topic
Qualtrics9.0
Based on 1 answer
I like being able to easily integrate new colleagues by simply giving them a log in user name and password
Benjamin Sider profile photo

Alternatives Considered

Both EchoSpan and the other vendor supplied comparable products, so the major difference was the cost involved. EchoSpan is much more affordable and offers a very similar quality of report.
Michelle Martfeld profile photo
I like Qualtrics better because it has skip logic and is more professional looking
Sydni C. Warner profile photo

Return on Investment

  • Improved awareness of employee strengths and weaknesses
Ellen Spara profile photo
  • Unable to advise. But everyone likes Qualtrics better than previous solutions that were being used.
Jason Gray profile photo

Pricing Details

EchoSpan 360-Degree Feedback Tool

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

Qualtrics

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details