EchoSpan 360-Degree Feedback Tool vs Reward Gateway Employee Engagement Platform (SmartHub)

Likelihood to Recommend

I can't imagine a scenario where it is less appropriate than any other 360 tool. It's easy to use, customizable, and inexpensive. Reports are easy to interpret. Great tool for anyone looking to implement a new 360.

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Ellen Spara

Sr. Director - Talent Management

LyondellBasellChemicals, 10,001+ employees

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Because of it's scalability, the RG Employee Engagement Platform works for just about any company. It enables ease of communications, peer shout outs, rewards/recognition and the perks are a major bonus. I would recommend it for anyone looking for a platform like this.

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Stefany Chadbon-Hooke, SPHR, SHRM-SCP (she/her)

Vice President, Human Resources

SafeAmerica Credit UnionBanking, 51-200 employees

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Feature Rating Comparison

EchoSpan 360-Degree Feedback Tool

Reward Gateway Employee Engagement Platform (SmartHub)

Corporate goal setting

Subordinate goal setting

Individual goal setting

Line-of sight-visibility

Performance tracking

EchoSpan 360-Degree Feedback Tool

Reward Gateway Employee Engagement Platform (SmartHub)

Performance plans

Plan weighting

Performance improvement plans

Review status tracking

Rater nomination workflow

Review reminders

Workflow restrictions

Multiple review frequency

Reporting

Pros

EchoSpan was extremely supportive in the initial training portion and is extremely quick to offer support when required.
Filled our request for customization and were easy to work with.
Excellent on-line training videos

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Michelle Martfeld

Administrative Assistant

Cameco CorporationMining & Metals, 1001-5000 employees

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Integrates well with other software platforms (e.g. our HR system).
Easy to implement.
Very user-friendly interface.

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Phil Burgess

Chief People Officer

C SpaceHuman Resources, 201-500 employees

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Cons

EchoSpan's 360s are completely customizable, so content improvements are up to the user

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Ben Dattner

President

Dattner Consulting, LLCManagement Consulting, 1-10 employees

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The SmartHub is a bit intimidating BUT end users don't really have to modify it unless they want to, I try not to and my account manager helps with changes.
There are honestly no negatives, the platform is amazing

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Stefany Chadbon-Hooke, SPHR, SHRM-SCP (she/her)

Vice President, Human Resources

SafeAmerica Credit UnionBanking, 51-200 employees

View all 2 answers on this topic

Likelihood to Renew

EchoSpan 360-Degree Feedback Tool 9.6

Based on 2 answers

Customer support and the cost of the product would be my number one reasons. Customer support is fantastic!

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Michelle Martfeld

Administrative Assistant

Cameco CorporationMining & Metals, 1001-5000 employees

View all 2 answers on this topic

No score

No answers yet

No answers on this topic

Performance

EchoSpan 360-Degree Feedback Tool 9.0

Based on 1 answer

The system is easy to use, the Echospan support is fantastic and the cost is very competitive.

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Michelle Martfeld

Administrative Assistant

Cameco CorporationMining & Metals, 1001-5000 employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic

Alternatives Considered

Reporting, conciseness and detail.

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Verified User

Executive in Human Resources

Information Technology and Services Company, 51-200 employees

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TinyPulse was an excellent platform for getting feedback from employees, and having a dialogue with them about it, but less well suited as a communications or recognition platform.

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Phil Burgess

Chief People Officer

C SpaceHuman Resources, 201-500 employees

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Return on Investment

Improved awareness of employee strengths and weaknesses

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Ellen Spara

Sr. Director - Talent Management

LyondellBasellChemicals, 10,001+ employees

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Increased transparancy throughout the organization
Better, more immediate communications
Increased comradery between department
Recognition is immediate
improved cultural alignment

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Stefany Chadbon-Hooke, SPHR, SHRM-SCP (she/her)

Vice President, Human Resources

SafeAmerica Credit UnionBanking, 51-200 employees

View all 2 answers on this topic

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Required

Rating Summary

EchoSpan 360-Degree Feedback Tool

Reward Gateway Employee Engagement Platform (SmartHub)

EchoSpan 360-Degree Feedback Tool

Reward Gateway Employee Engagement Platform (SmartHub)

EchoSpan 360-Degree Feedback Tool

Reward Gateway Employee Engagement Platform (SmartHub)