EchoSpan 360-Degree Feedback Tool

5 Ratings
Score 9 out of 101

SilkRoad Performance

5 Ratings
Score 2.3 out of 101

Add comparison

Likelihood to Recommend

EchoSpan 360-Degree Feedback Tool

As a 360 assessment it rates very well when compared to our previous vendor. 360-Degree Feedback is more affordable so it allows departments to avail themselves of the opportunity to help their team members learn more about themselves, which would have been cost-prohibitive with our previous vendor.The support department has been FANTASTIC! Quick responses on all any small issues and easy to work with for customizing templates. The system allows us to add rater groups and increase the group sizes easily.

SilkRoad Performance

No, we just had a bad experience unfortunately.

Feature Rating Comparison

Performance and Goals

EchoSpan 360-Degree Feedback Tool
6.0
SilkRoad Performance
2.3
Corporate goal setting
EchoSpan 360-Degree Feedback Tool
6.0
SilkRoad Performance
2.0
Subordinate goal setting
EchoSpan 360-Degree Feedback Tool
6.0
SilkRoad Performance
2.0
Individual goal setting
EchoSpan 360-Degree Feedback Tool
6.0
SilkRoad Performance
3.0
Line-of sight-visibility
EchoSpan 360-Degree Feedback Tool
6.0
SilkRoad Performance
Performance tracking
EchoSpan 360-Degree Feedback Tool
6.0
SilkRoad Performance

Performance Management

EchoSpan 360-Degree Feedback Tool
7.0
SilkRoad Performance
Performance plans
EchoSpan 360-Degree Feedback Tool
7.0
SilkRoad Performance
Plan weighting
EchoSpan 360-Degree Feedback Tool
7.0
SilkRoad Performance
Performance improvement plans
EchoSpan 360-Degree Feedback Tool
7.0
SilkRoad Performance
Review status tracking
EchoSpan 360-Degree Feedback Tool
7.0
SilkRoad Performance
Rater nomination workflow
EchoSpan 360-Degree Feedback Tool
7.0
SilkRoad Performance
Review reminders
EchoSpan 360-Degree Feedback Tool
7.0
SilkRoad Performance
Workflow restrictions
EchoSpan 360-Degree Feedback Tool
7.0
SilkRoad Performance
Multiple review frequency
EchoSpan 360-Degree Feedback Tool
7.0
SilkRoad Performance
Reporting
EchoSpan 360-Degree Feedback Tool
7.0
SilkRoad Performance

Pros

  • EchoSpan was extremely supportive in the initial training portion and is extremely quick to offer support when required.
  • Filled our request for customization and were easy to work with.
  • Excellent on-line training videos
  • Unfortunately our experience was very poor, so I don't have anything for what they do "particularly" well.

Cons

  • It would be beneficial if the system automatically reported if an email was returned because of an incorrect address.
  • Transparency about the capabilities of their system. We would have never chosen WingSpan had we had a clear picture of the limitations of their system.
  • Ease of use - as an administrator we found it to be difficult to work with. Of course, improvements may have been made in this area since we used it last.
  • The user interface could use some updating.

Likelihood to Renew

EchoSpan 360-Degree Feedback Tool9.6
Based on 2 answers
Customer support and the cost of the product would be my number one reasons. Customer support is fantastic!
No score
No answers yet
No answers on this topic

Performance

EchoSpan 360-Degree Feedback Tool9.0
Based on 1 answer
The system is easy to use, the Echospan support is fantastic and the cost is very competitive.
No score
No answers yet
No answers on this topic

Alternatives Considered

Both EchoSpan and the other vendor supplied comparable products, so the major difference was the cost involved. EchoSpan is much more affordable and offers a very similar quality of report.
We used Cvent following our WingSpan experience. It worked out much better and had more capability than WingSpan.

Return on Investment

  • It has allowed feedback from many employees so certain issues that needed to be dealt with became more transparent.
  • I feel it set us back a bit, and also caused us to lose credibility with our management team after it turned out to be a "failed experiment."
  • We have gone back to a manual system of doing goal setting that works better for us.

Screenshots

SilkRoad Performance

Pricing Details

EchoSpan 360-Degree Feedback Tool

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

SilkRoad Performance

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details