5 Ratings
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Score 9 out of 101
4 Ratings
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Score 5.5 out of 101

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Likelihood to Recommend

EchoSpan 360-Degree Feedback Tool

As a 360 assessment it rates very well when compared to our previous vendor. 360-Degree Feedback is more affordable so it allows departments to avail themselves of the opportunity to help their team members learn more about themselves, which would have been cost-prohibitive with our previous vendor.The support department has been FANTASTIC! Quick responses on all any small issues and easy to work with for customizing templates. The system allows us to add rater groups and increase the group sizes easily.
Michelle Martfeld profile photo

Small Improvements

Small Improvements is well suited to end of year performance reviews (which is how my company uses the service) and next year's goal setting. I am not familiar with other performance review tools in this space, but this one appears quite basic beyond providing a centralized service for submitting and receiving performance reviews.
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Feature Rating Comparison

Performance and Goals

EchoSpan 360-Degree Feedback Tool
6.0
Small Improvements
7.3
Corporate goal setting
EchoSpan 360-Degree Feedback Tool
6.0
Small Improvements
Subordinate goal setting
EchoSpan 360-Degree Feedback Tool
6.0
Small Improvements
Individual goal setting
EchoSpan 360-Degree Feedback Tool
6.0
Small Improvements
8.2
Line-of sight-visibility
EchoSpan 360-Degree Feedback Tool
6.0
Small Improvements
Performance tracking
EchoSpan 360-Degree Feedback Tool
6.0
Small Improvements
6.4

Performance Management

EchoSpan 360-Degree Feedback Tool
7.0
Small Improvements
6.4
Performance plans
EchoSpan 360-Degree Feedback Tool
7.0
Small Improvements
7.3
Plan weighting
EchoSpan 360-Degree Feedback Tool
7.0
Small Improvements
Performance improvement plans
EchoSpan 360-Degree Feedback Tool
7.0
Small Improvements
Review status tracking
EchoSpan 360-Degree Feedback Tool
7.0
Small Improvements
4.5
Rater nomination workflow
EchoSpan 360-Degree Feedback Tool
7.0
Small Improvements
Review reminders
EchoSpan 360-Degree Feedback Tool
7.0
Small Improvements
7.3
Workflow restrictions
EchoSpan 360-Degree Feedback Tool
7.0
Small Improvements
Multiple review frequency
EchoSpan 360-Degree Feedback Tool
7.0
Small Improvements
Reporting
EchoSpan 360-Degree Feedback Tool
7.0
Small Improvements
Manager note taking
EchoSpan 360-Degree Feedback Tool
Small Improvements
6.4

Pros

  • EchoSpan was extremely supportive in the initial training portion and is extremely quick to offer support when required.
  • Filled our request for customization and were easy to work with.
  • Excellent on-line training videos
Michelle Martfeld profile photo
  • Prompts users with questions to assess their performance
  • Reminds people who haven't filled out their reviews
  • Keeps record of past reviews and goals in one place
No photo available

Cons

  • It would be beneficial if the system automatically reported if an email was returned because of an incorrect address.
Michelle Martfeld profile photo
  • The interface could use an update
  • Doesn't do much more than let employee and manager share reviews with each other, so it could be considered unnecessary
No photo available

Likelihood to Renew

EchoSpan 360-Degree Feedback Tool9.6
Based on 2 answers
Customer support and the cost of the product would be my number one reasons. Customer support is fantastic!
Michelle Martfeld profile photo
No score
No answers yet
No answers on this topic

Performance

EchoSpan 360-Degree Feedback Tool9.0
Based on 1 answer
The system is easy to use, the Echospan support is fantastic and the cost is very competitive.
Michelle Martfeld profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Both EchoSpan and the other vendor supplied comparable products, so the major difference was the cost involved. EchoSpan is much more affordable and offers a very similar quality of report.
Michelle Martfeld profile photo
Small Improvements is less capable compared to the competing platforms I have used due it slow and outdated looking UI, feature set, and ease of use
Dustin Hovey profile photo

Return on Investment

  • It has allowed feedback from many employees so certain issues that needed to be dealt with became more transparent.
Michelle Martfeld profile photo
  • The tool has positively empowered us to chart, track, and report back on goals.
  • The tool has had a negative impact on our ability to conduct personal reviews due to the clunky UI and feature set.
  • The praise wall has been positive for the users that take advantage of it.
Dustin Hovey profile photo

Screenshots

Small Improvements

Pricing Details

EchoSpan 360-Degree Feedback Tool

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

Small Improvements

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details