360 Degree Feedback vs. Small Improvements

I can't imagine a scenario where it is less appropriate than any other 360 tool. It's easy to use, customizable, and inexpensive. Reports are easy to interpret. Great tool for anyone looking to implement a new 360.

I'm honestly not sure why my company chose to use Small Improvements. We used Lattice before for the all the same use cases I mentioned here. The employee performance review feature might be a bit better in Small Improvements, but the goal-setting tool and the 1:1 tool are very weak. I may not have benefitted yet from all the features that Small Improvements have to offer, but so far it looks like a pretty basic HR tool with much better alternatives out there. If it's cheaper than the competition, that might be the only argument to go with it.

Incentivized

• EchoSpan was extremely supportive in the initial training portion and is extremely quick to offer support when required.
• Filled our request for customization and were easy to work with.
• Excellent on-line training videos

• Take shared or private notes tied to each week's 1-1 meeting
• Remind each other of open action items until they are checked off
• Manage the performance review cycle

Incentivized

• EchoSpan's 360s are completely customizable, so content improvements are up to the user

• Interface can be cluttered at times
• There isn't a lot of help or knowledge readily available when first using the tool

Incentivized

Customer support and the cost of the product would be my number one reasons. Customer support is fantastic!

The system is easy to use, the Echospan support is fantastic and the cost is very competitive.

I never had to contact their support so far. There's no "N/A" option so I'm going with a neutral "5".

Incentivized

I've seen or used several of the other 360 tools. EchoSpan is better in nearly every way. It is more customizable. It can be administered completely by someone internally, so no need to request someone to set up a 360 - you can just do it yourself. Competency library is great, and you can create others if you want to. Reports are easy to interpret. Very good customer service

Lattice was able to link in with core OKRs whereas from my memory, Small Improvements didn't support this goal setting and tracking framework. While it was good for sentiment and management frameworks, it was unable to connect with the greater company vision as well as Lattice - that was the reason that we moved.

Incentivized

• Greater feedback at all levels
• Increased awareness of challenges and opportunities
• Better communication and collaboration

• It helped keep my goals on track, both in documentation and email updates.
• It helped free up my manager's bandwidth to focus on other tasks.

Incentivized