What users are saying about
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23 Ratings
5 Ratings
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Score 9 out of 100

SoGoSurvey

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23 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Likelihood to Recommend

EchoSpan 360-Degree Feedback Tool

I can't imagine a scenario where it is less appropriate than any other 360 tool. It's easy to use, customizable, and inexpensive. Reports are easy to interpret. Great tool for anyone looking to implement a new 360.
Ellen Spara | TrustRadius Reviewer

SoGoSurvey

I have been very happy with this survey tool. If you aren't sure where to start, the survey templates provide a really helpful starting point, depending on the reason for your survey. I have found this tool works well for both short surveys, 6 to 8 questions and longer surveys of 15 or more questions. Introducing this survey tool has helped create efficiencies for our onboarding process and the exit process with employees.
Meghan Kidder | TrustRadius Reviewer

Feature Rating Comparison

Performance and Goals

EchoSpan 360-Degree Feedback Tool
6.0
SoGoSurvey
Corporate goal setting
EchoSpan 360-Degree Feedback Tool
6.0
SoGoSurvey
Subordinate goal setting
EchoSpan 360-Degree Feedback Tool
6.0
SoGoSurvey
Individual goal setting
EchoSpan 360-Degree Feedback Tool
6.0
SoGoSurvey
Line-of sight-visibility
EchoSpan 360-Degree Feedback Tool
6.0
SoGoSurvey
Performance tracking
EchoSpan 360-Degree Feedback Tool
6.0
SoGoSurvey

Performance Management

EchoSpan 360-Degree Feedback Tool
7.0
SoGoSurvey
Performance plans
EchoSpan 360-Degree Feedback Tool
7.0
SoGoSurvey
Plan weighting
EchoSpan 360-Degree Feedback Tool
7.0
SoGoSurvey
Performance improvement plans
EchoSpan 360-Degree Feedback Tool
7.0
SoGoSurvey
Review status tracking
EchoSpan 360-Degree Feedback Tool
7.0
SoGoSurvey
Rater nomination workflow
EchoSpan 360-Degree Feedback Tool
7.0
SoGoSurvey
Review reminders
EchoSpan 360-Degree Feedback Tool
7.0
SoGoSurvey
Workflow restrictions
EchoSpan 360-Degree Feedback Tool
7.0
SoGoSurvey
Multiple review frequency
EchoSpan 360-Degree Feedback Tool
7.0
SoGoSurvey
Reporting
EchoSpan 360-Degree Feedback Tool
7.0
SoGoSurvey

Pros

EchoSpan 360-Degree Feedback Tool

  • EchoSpan was extremely supportive in the initial training portion and is extremely quick to offer support when required.
  • Filled our request for customization and were easy to work with.
  • Excellent on-line training videos
Michelle Martfeld | TrustRadius Reviewer

SoGoSurvey

  • SoGoSurvey makes it easy to create a survey even for the novice. I recently gave a spare license to a peer and they were able to easily develop a survey. I offered my help if she had any questions but she said that she'd definitely ask but "... I already love that I can change the answer format with the drop down. It's the best. "
  • Customer support. I 'chat' with support personnel when I need to use a feature I haven't used. They are always quick to respond and answer my questions thoroughly. I can get the complete chat via email for future reference as well.
  • Keeping clients up-to-date. SoGoSurvey regularly hosts free training and best practices webinars that keeps the basics at the forefront and shares best practices.
  • The canvas (survey metrics) is easy to create and very versatile in summarizing the survey results.
Anonymous | TrustRadius Reviewer

Cons

EchoSpan 360-Degree Feedback Tool

  • EchoSpan's 360s are completely customizable, so content improvements are up to the user
Ben Dattner | TrustRadius Reviewer

SoGoSurvey

  • Providing users the ability to follow along a specific question example (eg. placeholder text in questions that users can see what the answer might look like)
  • Better media management and implementation (eg. placing images/videos/gifs/etc. as standalone assets in the survey)
  • Making the images added into a survey responsive to the screen they are being viewed on (eg. any images added to a survey do not adjust to the size of the screen, consequently showing up very small on mobile/tablet view)
  • Exporting the survey to Word looks horrible - we'd love if the survey could be exported the way it looks when live into a similar-looking Word document or template
Anonymous | TrustRadius Reviewer

Likelihood to Renew

EchoSpan 360-Degree Feedback Tool

EchoSpan 360-Degree Feedback Tool 9.6
Based on 2 answers
Customer support and the cost of the product would be my number one reasons. Customer support is fantastic!
Michelle Martfeld | TrustRadius Reviewer

SoGoSurvey

SoGoSurvey 8.6
Based on 2 answers
Will definitely use the software again as soon as we need another survey to be conducted.
Garen Lafser | TrustRadius Reviewer

Usability

EchoSpan 360-Degree Feedback Tool

No score
No answers yet
No answers on this topic

SoGoSurvey

SoGoSurvey 8.3
Based on 13 answers
Very easy to use. My only challenge was the features offered in their Plus package didn't offer everything I would have liked (e.g. branching). The other area for improvement would be to allow an easier transition between Tracking and Reports.
Anonymous | TrustRadius Reviewer

Performance

EchoSpan 360-Degree Feedback Tool

EchoSpan 360-Degree Feedback Tool 9.0
Based on 1 answer
The system is easy to use, the Echospan support is fantastic and the cost is very competitive.
Michelle Martfeld | TrustRadius Reviewer

SoGoSurvey

No score
No answers yet
No answers on this topic

Support Rating

EchoSpan 360-Degree Feedback Tool

No score
No answers yet
No answers on this topic

SoGoSurvey

SoGoSurvey 8.9
Based on 13 answers
I've been very pleased with the support I have received from SoGo. The help menu is robust and answers most of my questions. In addition to that, my account representative checks in to offer assistance. SoGo also offers webinars to share best practices related to employee surveys, polls and customer experience surveys
Meghan Kidder | TrustRadius Reviewer

Alternatives Considered

EchoSpan 360-Degree Feedback Tool

Reporting, conciseness and detail.
Anonymous | TrustRadius Reviewer

SoGoSurvey

I find SoGoSurvey to be a powerful software and yet easy to use. Other software that I have used in the past would take a long time to build and edit and set up different logic. It was usually painful to make changes to surveys that were live. The distribution of surveys through anonymous channels was either missing or misleading. SoGoSurvey gives us the ability to design quickly, edit quickly and convert any survey into an anonymous survey.
Harris Kahn | TrustRadius Reviewer

Return on Investment

EchoSpan 360-Degree Feedback Tool

  • Improved awareness of employee strengths and weaknesses
Ellen Spara | TrustRadius Reviewer

SoGoSurvey

  • Cost. The software is very reasonably priced when judged against its functionality. The cost and risk of deploying paper surveys, coupled with the additional time it would take to input the data before analysis, means we have a lot less to worry about, have saved time and money.
  • Data and reputation. Security of data is important to us. Using this software has enhanced our credibility with clients. We're serious about data security and this software shows that we are.
  • Ethics and reputation. We are also serious about achieving the highest ethical standards in research, and nothing in this software impedes our ability to meet these standards.
  • Speed. The online training, all of which has been 1-2-1, helped me get to grips with the software and deploy it quickly. The quality of training is very high indeed.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

EchoSpan 360-Degree Feedback Tool

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

SoGoSurvey

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

EchoSpan 360-Degree Feedback Tool
9.0
SoGoSurvey
8.6

Likelihood to Renew

EchoSpan 360-Degree Feedback Tool
9.6
SoGoSurvey
8.6

Usability

EchoSpan 360-Degree Feedback Tool
SoGoSurvey
8.3

Performance

EchoSpan 360-Degree Feedback Tool
9.0
SoGoSurvey

Support Rating

EchoSpan 360-Degree Feedback Tool
SoGoSurvey
8.9

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