5 Ratings
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Score 9 out of 101
20 Ratings
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Score 6.5 out of 101

Add comparison

Likelihood to Recommend

EchoSpan 360-Degree Feedback Tool

I can't imagine a scenario where it is less appropriate than any other 360 tool. It's easy to use, customizable, and inexpensive. Reports are easy to interpret. Great tool for anyone looking to implement a new 360.
Ellen Spara profile photo

SuccessFactors Perform and Reward

There is a lot of metrics and different setup functionality for someone who wants a robust/complicated performance review. But dealing with customer service and the other limitations are not worth it.
Kali O'Connor profile photo

Feature Rating Comparison

Performance and Goals

EchoSpan 360-Degree Feedback Tool
6.0
SuccessFactors Perform and Reward
9.3
Corporate goal setting
EchoSpan 360-Degree Feedback Tool
6.0
SuccessFactors Perform and Reward
8.9
Subordinate goal setting
EchoSpan 360-Degree Feedback Tool
6.0
SuccessFactors Perform and Reward
9.9
Individual goal setting
EchoSpan 360-Degree Feedback Tool
6.0
SuccessFactors Perform and Reward
9.9
Line-of sight-visibility
EchoSpan 360-Degree Feedback Tool
6.0
SuccessFactors Perform and Reward
9.9
Performance tracking
EchoSpan 360-Degree Feedback Tool
6.0
SuccessFactors Perform and Reward
7.9

Performance Management

EchoSpan 360-Degree Feedback Tool
7.0
SuccessFactors Perform and Reward
6.9
Performance plans
EchoSpan 360-Degree Feedback Tool
7.0
SuccessFactors Perform and Reward
7.9
Plan weighting
EchoSpan 360-Degree Feedback Tool
7.0
SuccessFactors Perform and Reward
8.0
Performance improvement plans
EchoSpan 360-Degree Feedback Tool
7.0
SuccessFactors Perform and Reward
8.0
Review status tracking
EchoSpan 360-Degree Feedback Tool
7.0
SuccessFactors Perform and Reward
8.8
Rater nomination workflow
EchoSpan 360-Degree Feedback Tool
7.0
SuccessFactors Perform and Reward
Review reminders
EchoSpan 360-Degree Feedback Tool
7.0
SuccessFactors Perform and Reward
7.0
Workflow restrictions
EchoSpan 360-Degree Feedback Tool
7.0
SuccessFactors Perform and Reward
2.0
Multiple review frequency
EchoSpan 360-Degree Feedback Tool
7.0
SuccessFactors Perform and Reward
8.9
Reporting
EchoSpan 360-Degree Feedback Tool
7.0
SuccessFactors Perform and Reward
5.0

Onboarding

EchoSpan 360-Degree Feedback Tool
SuccessFactors Perform and Reward
9.0
Manager tracking tools
EchoSpan 360-Degree Feedback Tool
SuccessFactors Perform and Reward
9.0
Compliance tracking and reporting
EchoSpan 360-Degree Feedback Tool
SuccessFactors Perform and Reward
9.0

Recruiting / ATS

EchoSpan 360-Degree Feedback Tool
SuccessFactors Perform and Reward
7.0
Notifications and Alerts
EchoSpan 360-Degree Feedback Tool
SuccessFactors Perform and Reward
7.0

Learning Management

EchoSpan 360-Degree Feedback Tool
SuccessFactors Perform and Reward
5.0
Progress tracking & certifications
EchoSpan 360-Degree Feedback Tool
SuccessFactors Perform and Reward
5.0
Assignments
EchoSpan 360-Degree Feedback Tool
SuccessFactors Perform and Reward
5.0

Pros

  • Competency library is robust - includes pretty much any competency that you would need
  • Excellent customer service, both online (demonstrations of how to) and via phone/email
  • Completely customizable - different targets can have different competencies, rater types, rating scales, etc.
Ellen Spara profile photo
  • Workflow can be set up so that approval runs smoothly.
  • Rating reports and anonymity for the 360 review are great.
Kali O'Connor profile photo

Cons

  • It took us a little while to figure out how to set up a 360 (we didn't watch the demo videos until later), but once we did, it was very easy to use.
Ellen Spara profile photo
  • There is absolutely no customer service. Trying to get a hold of someone is nearly impossible and trying to get the right answer is like pulling teeth.
  • The Admin Center is not very intuitive.
  • As an admin I could not easily access all employee performance reviews. I had to go in and proxy as a manager or as the employee.
  • When someone changed managers, the review would forward along, but the dates would become confusing and it would appear that a new review was necessary.
Kali O'Connor profile photo

Likelihood to Renew

EchoSpan 360-Degree Feedback Tool9.6
Based on 2 answers
Customer support and the cost of the product would be my number one reasons. Customer support is fantastic!
Michelle Martfeld profile photo
No score
No answers yet
No answers on this topic

Performance

EchoSpan 360-Degree Feedback Tool9.0
Based on 1 answer
The system is easy to use, the Echospan support is fantastic and the cost is very competitive.
Michelle Martfeld profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Both EchoSpan and the other vendor supplied comparable products, so the major difference was the cost involved. EchoSpan is much more affordable and offers a very similar quality of report.
Michelle Martfeld profile photo
Halogen had wonderful customer service and was much more user friendly for the administrator.
Kali O'Connor profile photo

Return on Investment

  • Improved awareness of employee strengths and weaknesses
Ellen Spara profile photo
  • Cost was too high since employees did not use the 360 review or goals.
Kali O'Connor profile photo

Pricing Details

EchoSpan 360-Degree Feedback Tool

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

SuccessFactors Perform and Reward

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details