EchoSpan 360-Degree Feedback Tool

5 Ratings
Score 9 out of 101

SuccessFactors Perform and Reward

17 Ratings
Score 6.5 out of 101

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Likelihood to Recommend

EchoSpan 360-Degree Feedback Tool

As a 360 assessment it rates very well when compared to our previous vendor. 360-Degree Feedback is more affordable so it allows departments to avail themselves of the opportunity to help their team members learn more about themselves, which would have been cost-prohibitive with our previous vendor.The support department has been FANTASTIC! Quick responses on all any small issues and easy to work with for customizing templates. The system allows us to add rater groups and increase the group sizes easily.

SuccessFactors Perform and Reward

There is a lot of metrics and different setup functionality for someone who wants a robust/complicated performance review. But dealing with customer service and the other limitations are not worth it.

Feature Rating Comparison

Performance and Goals

EchoSpan 360-Degree Feedback Tool
6.0
SuccessFactors Perform and Reward
8.8
Corporate goal setting
EchoSpan 360-Degree Feedback Tool
6.0
SuccessFactors Perform and Reward
8.7
Subordinate goal setting
EchoSpan 360-Degree Feedback Tool
6.0
SuccessFactors Perform and Reward
9.2
Individual goal setting
EchoSpan 360-Degree Feedback Tool
6.0
SuccessFactors Perform and Reward
9.2
Line-of sight-visibility
EchoSpan 360-Degree Feedback Tool
6.0
SuccessFactors Perform and Reward
9.2
Performance tracking
EchoSpan 360-Degree Feedback Tool
6.0
SuccessFactors Perform and Reward
7.4

Performance Management

EchoSpan 360-Degree Feedback Tool
7.0
SuccessFactors Perform and Reward
6.7
Performance plans
EchoSpan 360-Degree Feedback Tool
7.0
SuccessFactors Perform and Reward
7.5
Plan weighting
EchoSpan 360-Degree Feedback Tool
7.0
SuccessFactors Perform and Reward
8.0
Performance improvement plans
EchoSpan 360-Degree Feedback Tool
7.0
SuccessFactors Perform and Reward
8.0
Review status tracking
EchoSpan 360-Degree Feedback Tool
7.0
SuccessFactors Perform and Reward
7.9
Rater nomination workflow
EchoSpan 360-Degree Feedback Tool
7.0
SuccessFactors Perform and Reward
Review reminders
EchoSpan 360-Degree Feedback Tool
7.0
SuccessFactors Perform and Reward
7.0
Workflow restrictions
EchoSpan 360-Degree Feedback Tool
7.0
SuccessFactors Perform and Reward
2.0
Multiple review frequency
EchoSpan 360-Degree Feedback Tool
7.0
SuccessFactors Perform and Reward
8.4
Reporting
EchoSpan 360-Degree Feedback Tool
7.0
SuccessFactors Perform and Reward
5.0

Onboarding

EchoSpan 360-Degree Feedback Tool
SuccessFactors Perform and Reward
9.0
Manager tracking tools
EchoSpan 360-Degree Feedback Tool
SuccessFactors Perform and Reward
9.0
Compliance tracking and reporting
EchoSpan 360-Degree Feedback Tool
SuccessFactors Perform and Reward
9.0

Recruiting / ATS

EchoSpan 360-Degree Feedback Tool
SuccessFactors Perform and Reward
7.0
Notifications and Alerts
EchoSpan 360-Degree Feedback Tool
SuccessFactors Perform and Reward
7.0

Learning Management

EchoSpan 360-Degree Feedback Tool
SuccessFactors Perform and Reward
5.0
Progress tracking & certifications
EchoSpan 360-Degree Feedback Tool
SuccessFactors Perform and Reward
5.0
Assignments
EchoSpan 360-Degree Feedback Tool
SuccessFactors Perform and Reward
5.0

Pros

  • EchoSpan was extremely supportive in the initial training portion and is extremely quick to offer support when required.
  • Filled our request for customization and were easy to work with.
  • Excellent on-line training videos
  • Workflow can be set up so that approval runs smoothly.
  • Rating reports and anonymity for the 360 review are great.

Cons

  • It took us a little while to figure out how to set up a 360 (we didn't watch the demo videos until later), but once we did, it was very easy to use.
  • There is absolutely no customer service. Trying to get a hold of someone is nearly impossible and trying to get the right answer is like pulling teeth.
  • The Admin Center is not very intuitive.
  • As an admin I could not easily access all employee performance reviews. I had to go in and proxy as a manager or as the employee.
  • When someone changed managers, the review would forward along, but the dates would become confusing and it would appear that a new review was necessary.

Likelihood to Renew

EchoSpan 360-Degree Feedback Tool9.6
Based on 2 answers
Customer support and the cost of the product would be my number one reasons. Customer support is fantastic!
No score
No answers yet
No answers on this topic

Performance

EchoSpan 360-Degree Feedback Tool9.0
Based on 1 answer
The system is easy to use, the Echospan support is fantastic and the cost is very competitive.
No score
No answers yet
No answers on this topic

Alternatives Considered

Both EchoSpan and the other vendor supplied comparable products, so the major difference was the cost involved. EchoSpan is much more affordable and offers a very similar quality of report.
Halogen had wonderful customer service and was much more user friendly for the administrator.

Return on Investment

  • It has allowed feedback from many employees so certain issues that needed to be dealt with became more transparent.
  • Cost was too high since employees did not use the 360 review or goals.

Pricing Details

EchoSpan 360-Degree Feedback Tool

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

SuccessFactors Perform and Reward

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details