5 Ratings
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Score 9 out of 101
112 Ratings
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Score 6.2 out of 101

Likelihood to Recommend

EchoSpan 360-Degree Feedback Tool

I can't imagine a scenario where it is less appropriate than any other 360 tool. It's easy to use, customizable, and inexpensive. Reports are easy to interpret. Great tool for anyone looking to implement a new 360.
Ellen Spara profile photo

SAP SuccessFactors Learning

SuccessFactors is a platform that can grow with you. Generally speaking HR software that is targeted to under 500 people lacks a host of important features that are needed in business; workflows for approvals being the main one. SF has this as a core feature which is critical when looking at scale. SF can handle more complex organizations that include matrix, division, acquisition, etc., but keep in mind all of these foundation objects require a good amount of time and configuration to work properly. Mid-size to larger companies, as a result, are better suited for this platform. If you look at the modules as stand alones, then PM is great for implementing a flexible goals and performance product; something that is suitable for a variety of organizations regardless of their stage of development. In terms of selection, be very clear about your strategy and what you want to achieve especially if you have an existing system you are looking to replace or one that you want to integrate with. When you construct a Statement of Work (SOW) of requirements start with the ideal state and work back into the capabilities. Easier if you have nothing in place and start with SuccessFactors but more complex when other system and process dependencies are involved.
Tony Deblauwe profile photo

Feature Rating Comparison

Performance and Goals

EchoSpan 360-Degree Feedback Tool
6.0
SAP SuccessFactors Learning
8.7
Corporate goal setting
EchoSpan 360-Degree Feedback Tool
6.0
SAP SuccessFactors Learning
8.6
Subordinate goal setting
EchoSpan 360-Degree Feedback Tool
6.0
SAP SuccessFactors Learning
9.3
Individual goal setting
EchoSpan 360-Degree Feedback Tool
6.0
SAP SuccessFactors Learning
8.6
Line-of sight-visibility
EchoSpan 360-Degree Feedback Tool
6.0
SAP SuccessFactors Learning
8.2
Performance tracking
EchoSpan 360-Degree Feedback Tool
6.0
SAP SuccessFactors Learning
8.8

Performance Management

EchoSpan 360-Degree Feedback Tool
7.0
SAP SuccessFactors Learning
8.0
Performance plans
EchoSpan 360-Degree Feedback Tool
7.0
SAP SuccessFactors Learning
8.8
Plan weighting
EchoSpan 360-Degree Feedback Tool
7.0
SAP SuccessFactors Learning
8.1
Performance improvement plans
EchoSpan 360-Degree Feedback Tool
7.0
SAP SuccessFactors Learning
8.5
Review status tracking
EchoSpan 360-Degree Feedback Tool
7.0
SAP SuccessFactors Learning
8.8
Rater nomination workflow
EchoSpan 360-Degree Feedback Tool
7.0
SAP SuccessFactors Learning
8.0
Review reminders
EchoSpan 360-Degree Feedback Tool
7.0
SAP SuccessFactors Learning
7.9
Workflow restrictions
EchoSpan 360-Degree Feedback Tool
7.0
SAP SuccessFactors Learning
8.3
Multiple review frequency
EchoSpan 360-Degree Feedback Tool
7.0
SAP SuccessFactors Learning
7.5
Reporting
EchoSpan 360-Degree Feedback Tool
7.0
SAP SuccessFactors Learning
7.3
Manager note taking
EchoSpan 360-Degree Feedback Tool
SAP SuccessFactors Learning
7.0

Onboarding

EchoSpan 360-Degree Feedback Tool
SAP SuccessFactors Learning
7.7
New hire portal
EchoSpan 360-Degree Feedback Tool
SAP SuccessFactors Learning
8.5
Manager tracking tools
EchoSpan 360-Degree Feedback Tool
SAP SuccessFactors Learning
7.3
Compliance tracking and reporting
EchoSpan 360-Degree Feedback Tool
SAP SuccessFactors Learning
7.3

Succession Planning

EchoSpan 360-Degree Feedback Tool
SAP SuccessFactors Learning
8.2
Create succession plans/pools
EchoSpan 360-Degree Feedback Tool
SAP SuccessFactors Learning
8.5
Candidate ranking
EchoSpan 360-Degree Feedback Tool
SAP SuccessFactors Learning
7.9
Candidate search
EchoSpan 360-Degree Feedback Tool
SAP SuccessFactors Learning
7.9
Candidate development
EchoSpan 360-Degree Feedback Tool
SAP SuccessFactors Learning
8.5

Recruiting / ATS

EchoSpan 360-Degree Feedback Tool
SAP SuccessFactors Learning
4.2
Job Requisition Management
EchoSpan 360-Degree Feedback Tool
SAP SuccessFactors Learning
4.2
Company Website Posting
EchoSpan 360-Degree Feedback Tool
SAP SuccessFactors Learning
3.8
Publish to Social Media
EchoSpan 360-Degree Feedback Tool
SAP SuccessFactors Learning
3.8
Job Search Site Posting
EchoSpan 360-Degree Feedback Tool
SAP SuccessFactors Learning
3.8
Customized Application Form
EchoSpan 360-Degree Feedback Tool
SAP SuccessFactors Learning
3.0
Resume Management
EchoSpan 360-Degree Feedback Tool
SAP SuccessFactors Learning
5.5
Duplicate Candidate Prevention
EchoSpan 360-Degree Feedback Tool
SAP SuccessFactors Learning
4.2
Candidate Search
EchoSpan 360-Degree Feedback Tool
SAP SuccessFactors Learning
3.4
Applicant Tracking
EchoSpan 360-Degree Feedback Tool
SAP SuccessFactors Learning
5.5
Collaboration
EchoSpan 360-Degree Feedback Tool
SAP SuccessFactors Learning
4.2
Task Creation and Delegation
EchoSpan 360-Degree Feedback Tool
SAP SuccessFactors Learning
3.8
Email Templates
EchoSpan 360-Degree Feedback Tool
SAP SuccessFactors Learning
4.3
User Permissions
EchoSpan 360-Degree Feedback Tool
SAP SuccessFactors Learning
4.3
Notifications and Alerts
EchoSpan 360-Degree Feedback Tool
SAP SuccessFactors Learning
5.0
Reporting
EchoSpan 360-Degree Feedback Tool
SAP SuccessFactors Learning
4.3

Learning Management

EchoSpan 360-Degree Feedback Tool
SAP SuccessFactors Learning
1.9
Course authoring
EchoSpan 360-Degree Feedback Tool
SAP SuccessFactors Learning
1.0
Course catalog or library
EchoSpan 360-Degree Feedback Tool
SAP SuccessFactors Learning
3.0
Player/Portal
EchoSpan 360-Degree Feedback Tool
SAP SuccessFactors Learning
1.0
Learning content
EchoSpan 360-Degree Feedback Tool
SAP SuccessFactors Learning
3.0
Mobile friendly
EchoSpan 360-Degree Feedback Tool
SAP SuccessFactors Learning
1.0
Progress tracking & certifications
EchoSpan 360-Degree Feedback Tool
SAP SuccessFactors Learning
3.0
Assignments
EchoSpan 360-Degree Feedback Tool
SAP SuccessFactors Learning
3.0
Compliance management
EchoSpan 360-Degree Feedback Tool
SAP SuccessFactors Learning
1.0
Learning administration
EchoSpan 360-Degree Feedback Tool
SAP SuccessFactors Learning
2.0
Learning reporting & analytics
EchoSpan 360-Degree Feedback Tool
SAP SuccessFactors Learning
2.0
Social learning
EchoSpan 360-Degree Feedback Tool
SAP SuccessFactors Learning
1.0

Pros

EchoSpan 360-Degree Feedback Tool

  • EchoSpan was extremely supportive in the initial training portion and is extremely quick to offer support when required.
  • Filled our request for customization and were easy to work with.
  • Excellent on-line training videos
Michelle Martfeld profile photo

SAP SuccessFactors Learning

  • The LMS is very user friendly for general users. The user interface is very straight forward and easy to understand. We don't even need to do user training when we implement the LMS.
  • The career portal is very well designed. It allows the internal and external candidates to maintain their profile and keep abreast with our company's open positions worldwide. This is important for a global company like us.
  • The succession planning and performance management dashboard is great.
Susan Zheng profile photo

Cons

EchoSpan 360-Degree Feedback Tool

  • Easier interpretation
No photo available

SAP SuccessFactors Learning

  • We have received directions from Customer Success at SuccessFactors that drove workflow expectations of performance reviews and hierarchy changes that were not accurate.
  • SuccessFactors Customer Success needs to more thoroughly and accurately test functionality before providing to customers. When questions or problems have arisen, Customer Success has expected the customer to test solutions internally instead of Customer Success diagnosing and testing their system internally providing recommended solutions to their customers.
  • Reporting in SuccessFactors needs significant development and improvement. The standard reports only work if your configuration matches some pre-determined configuration that ties to the standard reports. We were not informed about the configuration requirements to support standard reporting, so we had to use an external report developer at added expense to get what we needed. SuccessFactors recommended and charged us for an open-source reporting tool called BIRT that requires an extremely high level of technical knowledge to use.
No photo available

Likelihood to Renew

EchoSpan 360-Degree Feedback Tool

EchoSpan 360-Degree Feedback Tool 9.6
Based on 2 answers
Customer support and the cost of the product would be my number one reasons. Customer support is fantastic!
Michelle Martfeld profile photo

SAP SuccessFactors Learning

SAP SuccessFactors Learning 7.0
Based on 15 answers
System performance issues are not enough to make us switch. We believe performance will get addressed. Functionally it meets our needs. We will figure out a way reviews spread out across the year vs. concentrated at end of year – exacerbating the performance bottleneck. However, if had known about the system performance issues pre-purchase I would not have still bought it
No photo available

Usability

EchoSpan 360-Degree Feedback Tool

No score
No answers yet
No answers on this topic

SAP SuccessFactors Learning

SAP SuccessFactors Learning 8.0
Based on 4 answers
The goals module could be a little more straightforward in terms of aligning and linking goals. The employee central is relatively new, so it's been a little buggy and we've had to use workarounds. However, overall I am very satisfied.
No photo available

Reliability and Availability

EchoSpan 360-Degree Feedback Tool

No score
No answers yet
No answers on this topic

SAP SuccessFactors Learning

SAP SuccessFactors Learning 8.9
Based on 2 answers
If you had asked me before the summer, I would have rated them 10/10 for up time. I am not sure if it was due to the SAP acquisition or not, but we had quite a few significant issues over the summer. Their servers have been bombarded. I know they are setting up new data centers, so some of these issues are supposed to go away. We have had more downtime than I think is acceptable, especially based on past performance.
No photo available

Performance

EchoSpan 360-Degree Feedback Tool

EchoSpan 360-Degree Feedback Tool 9.0
Based on 1 answer
The system is easy to use, the Echospan support is fantastic and the cost is very competitive.
Michelle Martfeld profile photo

SAP SuccessFactors Learning

SAP SuccessFactors Learning 6.2
Based on 2 answers
We had some slow downs in last 6 months because of the server issues. They were experiencing load balancing issues. In previous years we have not had problems. We do batch our appraisals into one time at the end of our fiscal year which is June.
No photo available

Support

EchoSpan 360-Degree Feedback Tool

No score
No answers yet
No answers on this topic

SAP SuccessFactors Learning

SAP SuccessFactors Learning 1.0
Based on 3 answers
When hit issues in the first year, they were responsive. Single sign-on was an issue we worked around initially
No photo available

In-Person Training

EchoSpan 360-Degree Feedback Tool

No score
No answers yet
No answers on this topic

SAP SuccessFactors Learning

SAP SuccessFactors Learning 9.0
Based on 1 answer
It's great. Whenever we've asked for in person training, it's been very tailored to our needs. There's a lot of good discussion before hand in preparation.
No photo available

Online Training

EchoSpan 360-Degree Feedback Tool

No score
No answers yet
No answers on this topic

SAP SuccessFactors Learning

SAP SuccessFactors Learning 8.0
Based on 2 answers
When available it is good, for new products. It has been slow to get up and running and should be more expansive.
No photo available

Implementation

EchoSpan 360-Degree Feedback Tool

No score
No answers yet
No answers on this topic

SAP SuccessFactors Learning

SAP SuccessFactors Learning 7.5
Based on 2 answers
In reference to the implementation of Employee Central, the consultants were less familiar with certain aspects of product as it's new. I would have liked them to have better handle on all aspects of product as there were some things we had to go back and change. They were however helpful and open to discussion all the time. They were very accessible to us.
No photo available

Alternatives Considered

EchoSpan 360-Degree Feedback Tool

Both EchoSpan and the other vendor supplied comparable products, so the major difference was the cost involved. EchoSpan is much more affordable and offers a very similar quality of report.
Michelle Martfeld profile photo

SAP SuccessFactors Learning

Taleo is a Ferrari and SuccessFactors is a golf cart with a flat tire. I have used an ATS that cost my previous employer less than 30k a year and it was much superior to SuccessFactors
No photo available

Return on Investment

EchoSpan 360-Degree Feedback Tool

  • It has allowed feedback from many employees so certain issues that needed to be dealt with became more transparent.
Michelle Martfeld profile photo

SAP SuccessFactors Learning

  • Increased employee efficiency.
  • Complete analisys and standard reporting.
  • The price is very high.
  • A poor customer service.
Albano García Pelaz profile photo

Screenshots

SAP SuccessFactors Learning

Pricing Details

EchoSpan 360-Degree Feedback Tool

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

SAP SuccessFactors Learning

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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