EchoSpan 360-Degree Feedback Tool vs Workhuman (formerly Globoforce)

Likelihood to Recommend

I can't imagine a scenario where it is less appropriate than any other 360 tool. It's easy to use, customizable, and inexpensive. Reports are easy to interpret. Great tool for anyone looking to implement a new 360.

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Ellen Spara

Sr. Director - Talent Management

LyondellBasellChemicals, 10,001+ employees

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Besides rewards management, Workhuman is also useful in managing employee relations. Managers have a written log of thankyou notes, which can be presented as evidence in cases of grievances. The tool has a good list of vendors for employees to choose a variety of gift cards. It is easy to run reports. The interface is not very user friendly and employees need to refer to their training notes to navigate through the system

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Verified User

Manager in Human Resources

Hospital & Health Care Company, 1001-5000 employees

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Feature Rating Comparison

EchoSpan 360-Degree Feedback Tool

Workhuman (formerly Globoforce)

Corporate goal setting

Subordinate goal setting

Individual goal setting

Line-of sight-visibility

Performance tracking

EchoSpan 360-Degree Feedback Tool

Workhuman (formerly Globoforce)

Performance plans

Plan weighting

Performance improvement plans

Review status tracking

Rater nomination workflow

Review reminders

Workflow restrictions

Multiple review frequency

Reporting

Manager note taking

Pros

EchoSpan was extremely supportive in the initial training portion and is extremely quick to offer support when required.
Filled our request for customization and were easy to work with.
Excellent on-line training videos

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Michelle Martfeld

Administrative Assistant

Cameco CorporationMining & Metals, 1001-5000 employees

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Globoforce makes the process of rewarding employees who do a great job easy for managers and leaders internationally
Globoforce helped me write kind electronic thank-you notes that came through to their inboxes in great, simple formats
Globoforce was great in showing clear options on what exactly I could use the eGift Card for from doing a great job on certain projects

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Verified User

Analyst in Manufacturing

Retail Company, 10,001+ employees

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Cons

EchoSpan's 360s are completely customizable, so content improvements are up to the user

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Ben Dattner

President

Dattner Consulting, LLCManagement Consulting, 1-10 employees

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Workhuman is a good rewards management system, but it needs to be synced with other HR systems.
Since employee data is maintained in 2 systems, there is a lag in obtaining real time information.

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Verified User

Manager in Human Resources

Hospital & Health Care Company, 1001-5000 employees

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Likelihood to Renew

EchoSpan 360-Degree Feedback Tool 9.6

Based on 2 answers

Customer support and the cost of the product would be my number one reasons. Customer support is fantastic!

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Michelle Martfeld

Administrative Assistant

Cameco CorporationMining & Metals, 1001-5000 employees

View all 2 answers on this topic

No score

No answers yet

No answers on this topic

Performance

EchoSpan 360-Degree Feedback Tool 9.0

Based on 1 answer

The system is easy to use, the Echospan support is fantastic and the cost is very competitive.

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Michelle Martfeld

Administrative Assistant

Cameco CorporationMining & Metals, 1001-5000 employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic

Support Rating

No score

No answers yet

No answers on this topic

Workhuman (formerly Globoforce) 10.0

Based on 1 answer

The company has an in-house customer support team. They can be reached by email or phone. The response time is good and I do not have anything negative to say about them. The good thing is that the hours of operation are 24/7 so one can reach them anytime with questions about reward management.

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Verified User

Manager in Human Resources

Hospital & Health Care Company, 1001-5000 employees

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Alternatives Considered

Reporting, conciseness and detail.

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Verified User

Executive in Human Resources

Information Technology and Services Company, 51-200 employees

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The Workhuman representative was very prompt is replying to emails and suggesting alternatives. We felt there would be less of a learning curve in mirroring our current reward management processes by switching to Workhuman. It was a task to train the workforce, but the videos provided by the company were helpful. We did not need to create new documents on our own

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Verified User

Manager in Human Resources

Hospital & Health Care Company, 1001-5000 employees

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Return on Investment

Improved awareness of employee strengths and weaknesses

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Ellen Spara

Sr. Director - Talent Management

LyondellBasellChemicals, 10,001+ employees

View all 4 answers on this topic

Globoforce helped me provide a faster way to send a meaningful thank you note to my colleagues via email as opposed to mailing it and expensing the shipping for each note

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Verified User

Analyst in Manufacturing

Retail Company, 10,001+ employees

View all 2 answers on this topic

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

EchoSpan 360-Degree Feedback Tool

Workhuman (formerly Globoforce)

EchoSpan 360-Degree Feedback Tool

Workhuman (formerly Globoforce)

EchoSpan 360-Degree Feedback Tool

Workhuman (formerly Globoforce)

EchoSpan 360-Degree Feedback Tool

Workhuman (formerly Globoforce)

Likelihood to Recommend