Likelihood to Recommend 360Learning is an ideal choice for organizations looking to decentralize their learning and development initiatives and engage internal experts. With its user-friendly course builder, the platform enables us to easily train employees throughout the organization. The Champion Solution serves as a powerful project management tool, ensuring collaboration and alignment with SMEs to create top-notch content. The transparency in 360Learning's roadmap and the excellent support from the customer success team further enhance the overall experience. By choosing 360Learning, organizations can unlock the potential of their internal experts and revolutionize their learning and development processes
Read full review You must have an IT staff with knowledge of PHP in order to install and maintain the system. This is not a plug and play solution by any means. If you have that staff, this is the greatest thing since sliced bread. It's a very robust system. Once we solved initial bugs caused by our own errors during installation, the support desk requests have dropped to almost zero, with nearly 2,000 users online every day. That's a good, solid program.
Read full review Pros Ability to record video and screen casting through the platform. Social component similar to Facebook. Users can rate tasks and courses for immediate feedback about the content. Exceptional customer care. Easy to use for the content creators and for the end user. Read full review courses management quizes management variety of addons Read full review Cons Sometimes the platform isn't as intuitive as I'd like Frequent updates that can impact the guidelines we establish for our internal employees Catalog access for courses is linked to programs requiring participants to retake a program instead of just replaying a singular course. This is being addressed in a future update. Read full review Merging this software may be difficult and cumbersome at times Reporting features can be worked on for better and easier usability Not very easy to organize files/folders in the system Read full review Likelihood to Renew Since I started in our organization, 360Learning has evolved and keep evolving and makes the experience easier and better.
Read full review I'm not sure what else is out there that has the ability to do what our organization needs. We've come across things we didn't like about it, but due to costs of switching and possibly lack of other options, we'd probably renew with eFront. Also, we've invested a lot of time in the software and it seems to be satisfactory at this point.
Read full review Usability You don't really need to be trained to use it, it's like social media. If not, there's full documentation available, it's not a steep learning curve at all. There's lots of advice about how to better use the platform too. I don't see any need for improvement here but left a 9/10 JUST in case.
Read full review For most situations, it is extremely easy to learn and use. There are ergonomic issues that seem a bit tedious, but overall, we are seeing a very high success rate with new registrants. They are learning the material and earning their certificates at a rapid pace. This is a good program once it is properly installed by a knowledgeable systems architect.
Read full review Support Rating We have amazing support from the Customer Success Director.
Read full review Two disadvantages: 1. Many staffers who respond don't know how to solve the problem using the User Interface - they want to work from the back end, to which I have no access. 2. The support staff are in Europe and I am in California, so there is an overnight delay in getting a response.
Read full review Online Training I'm not the most technical person, so some of the training didn't make sense to me. It wasn't a complete training - it was more topical. The people working at EFront were happy to answer my questions later when I resorted to learning it by doing. This was very valuable to me.
Read full review Implementation Rating I was not part of the implementation.
Read full review It's important to have a robust course catalog before launching. Courses should be QC'ed to be sure there are no errors or other problems. Don't let engineers write quiz questions! Remember that well-formed quiz questions are not designed to trick or fool the user - they are used to reinforce learning through repetition of important concepts. The "grade" isn't as important as the assurance the information has stuck.
Read full review Alternatives Considered So we have a subscription to microsoft that has learning as well (provided by former lynda) and that doesn't do as well as 360Learning does, nor does it allow you the ability to create courses, everything is custom built by Lynda or third party resources so the ability to view great up to date content and to be able to create our own has been a huge sales point.
Read full review Unfortunately I have not had the chance to try other products, however I would think eFront would stack up fairly well against competitors and it provides all the necessary tools to stay compliant and excel at having efficient KICs.
Read full review Return on Investment Creating the Path as when you modify a course is live. Not being able to download your content if it is directly developed on the platform caused us issues as we had to copy-paste into a PowerPoint all content that a previous eLearning designer had developed. Read full review We decided not to continue the trial because it will be either very expensive or impossible to modify the system to our requirements Read full review ScreenShots eFront Learning Screenshots