Likelihood to Recommend
360Learning allowed us to stimulate and engage our collaborators during the pandemic. Best practices and knowledge are now shared on the platform. We have built training programs and made partnerships with training catalogs to provide resources to our collaborators. We also designed onboarding for the newcomers. It is really appreciated at Leyton.
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I am able to track which of my clients have paid their invoices and which have not. The number of days that the EPAY invoice is outstanding is easily accessible. The date the original invoice was sent is displayed. The initial form to complete in order to send the EPAY is so simple a caveman can do it. Just need the client's name, email, and the amount of the invoice. The automated follow-up emails to the clients who have not paid are helpful.
Read full review Pros Data storage and organization of training by labor department to directly focus the training according to the area that each work team needs. As a process manager I am in charge of evaluating that each mechanism is working properly, it is then how having a monitoring section facilitates my work and offers all the necessary characteristics that allow me to reinforce my work to do the best for professional training. A/B tests that give us the possibility to test the implementation of different modules. Easy to use tool, completely intuitive and offers most of the time optimal options making the tools adapt to what we need to do. Read full review EPAY team is responsive to our needs. Excellent team who understands our challenges and helps us come up with solutions. System functionality is configurable so that we minimize custom programming. Read full review Cons The search field for videos isn't as robust as we need. It only searches videos that the user has already watched rather than searching all available videos. Ability to edit the videos recorded in the platform. Ability to manually mark courses as complete for a group of users. Ability to create multiple questions graded quizzes in the platform - rather than 1 question at a time. Read full review All-time punches are rounded to 15-minute intervals which can skew accurate break times. Slow lading or occasional lags due to server overload. Sync errors cause occasional overlapping punches. Read full review Likelihood to Renew
Since I started in our organization, 360Learning has evolved and keep evolving and makes the experience easier and better.
Read full review Usability
You don't really need to be trained to use it, it's like social media. If not, there's full documentation available, it's not a steep learning curve at all. There's lots of advice about how to better use the platform too. I don't see any need for improvement here but left a 9/10 JUST in case.
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Because I can't give it a Zero, I believe EPAY Systems is the most senseless system I have ever used. I worked on systems over 25 years ago that were better. In my opinion, there is no logic to the programming; the system is unbelievably SLOW, and there and hundreds of problems every week. And major ones that they will not or can not correct. For example, we can not file or access employee records in the system as it can take longer than 10 minutes to view or load one document for one employee - IF the system allows you to get that far, which it usually doesn't.
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We have amazing support from the Customer Success Director.
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I feel the support is terrible. We have an outsourced support purpose who doesn't understand the EPAY Systems or our company, [removed], will only answer the first thing mentioned even if there is an entire list. Then the answer does not solve the 1st problem on the list or any other and has no idea how to help us. We have requested a replacement and were told we would get one, then told later we would not. I believe while the support person is nice, I believe they were not trained or supported on their end, and effectiveness is probably 1% or less, takes forever, and is only on the minor issues.
Read full review Implementation Rating
I was not part of the implementation.
Read full review Alternatives Considered
So we have a subscription to microsoft that has learning as well (provided by former lynda) and that doesn't do as well as 360Learning does, nor does it allow you the ability to create courses, everything is custom built by Lynda or third party resources so the ability to view great up to date content and to be able to create our own has been a huge sales point.
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Our main reason for switching to Blueforce is
that we found the platform to be pretty promising and interactive than other alternatives. With other alternatives, there was one issue or another which just used to not give us a very smooth and subtle experience. Thankfully, this tool has solved all our problems and has been a godsend gift that does its job quietly and lets the final results make the noise. Read full review Return on Investment Creating an open space where all the members of the different teams can optimally engage in their work and function comfortably in the professional field, having with them the necessary tools to enhance their work, has undoubtedly brought all the necessary rewards, this has given us Saved time by avoiding future failures, thus acting as a preventive system, having the team prepared for future incidents allows us to avoid bad situations and maintain an active line of work with favorable results most of the time. Read full review Decreased the Risk of lawsuits due to paying incorrectly Allows for accurate Payroll process Employees are paid correctly per the law- Employee Happiness Read full review ScreenShots