Likelihood to Recommend 360Learning is an ideal choice for organizations looking to decentralize their learning and development initiatives and engage internal experts. With its user-friendly course builder, the platform enables us to easily train employees throughout the organization. The Champion Solution serves as a powerful project management tool, ensuring collaboration and alignment with SMEs to create top-notch content. The transparency in 360Learning's roadmap and the excellent support from the customer success team further enhance the overall experience. By choosing 360Learning, organizations can unlock the potential of their internal experts and revolutionize their learning and development processes
Read full review It is great for perfecting sales skills and ramping up new talent via a library of videos. It is also great for creating sales competitions. This gets everyone engaged on the specific exercise that the firm is looking to educate its employees on
Read full review Pros Ability to record video and screen casting through the platform. Social component similar to Facebook. Users can rate tasks and courses for immediate feedback about the content. Exceptional customer care. Easy to use for the content creators and for the end user. Read full review Provides analytical metrics Ease of creating/loading content Support by their people Read full review Cons Sometimes the platform isn't as intuitive as I'd like Frequent updates that can impact the guidelines we establish for our internal employees Catalog access for courses is linked to programs requiring participants to retake a program instead of just replaying a singular course. This is being addressed in a future update. Read full review LearnCore has lost videos that I have had my reps record. This is absolutely not acceptable. A couple months ago, you could not assign one employee to a specific exercise. You had a create a group. The platform is not as intuitive as one would think. Setting up an exercise is somewhat annoying. Read full review Likelihood to Renew Since I started in our organization, 360Learning has evolved and keep evolving and makes the experience easier and better.
Read full review Usability You don't really need to be trained to use it, it's like social media. If not, there's full documentation available, it's not a steep learning curve at all. There's lots of advice about how to better use the platform too. I don't see any need for improvement here but left a 9/10 JUST in case.
Read full review Support Rating We have amazing support from the Customer Success Director.
Read full review Implementation Rating I was not part of the implementation.
Read full review Alternatives Considered We had a lot of reasons for choosing to partner with PSA for our Learn 360 platform. The others were a much larger price, were not as easy to use, were not as feature-rich, and didn't have us plugged into so many relevant titles at any time. They also didn't seem as adaptable or have an AI component built in.
Read full review Ease of use by learners and admins, pricing levels, multi-year contract discounts
Read full review Return on Investment We have gone from having 0 learners to having 24 actively engaged learners in a year. We have put our customer service folks through customer service training and have been able to retain 2 demanding customers. We have gone from having 1-2 new courses per month to having over 100 titles available on demand for our learners. Read full review It has improved sales reps in becoming audible ready on different topics via lots of practice via LearnCore. It has made the job more interesting by employing competitions. It has made our reps more polished and client facing out in the field and has reduced ramp up time on new hires. Read full review ScreenShots