Likelihood to Recommend 360Learning is an ideal choice for organizations looking to decentralize their learning and development initiatives and engage internal experts. With its user-friendly course builder, the platform enables us to easily train employees throughout the organization. The Champion Solution serves as a powerful project management tool, ensuring collaboration and alignment with SMEs to create top-notch content. The transparency in 360Learning's roadmap and the excellent support from the customer success team further enhance the overall experience. By choosing 360Learning, organizations can unlock the potential of their internal experts and revolutionize their learning and development processes
Read full review It is very well suited as a web based LMS. They have excellent customer service and support. Ask about the reporting features - these are challenging in many LMS applications. The training they provided for administrators is also very good. Overall a great company, and they are constantly working to improve the product
Read full review Pros Ability to record video and screen casting through the platform. Social component similar to Facebook. Users can rate tasks and courses for immediate feedback about the content. Exceptional customer care. Easy to use for the content creators and for the end user. Read full review GreenLight is very good at keeping track of employee requirements through the use of qualifications. It is the backbone of how courses, classes, requirements and activities are assigned and monitored. The content objects (development) portion of GreenLight is robust. It allows you to mix various content objects from different sources. For instance if you import a SCORM ecourse, an AICC ecourse and want to add an HTML page as an introduction, the software will allow you to combine all seamlessly into one course. In addition, the navigation and sequencing tools offer considerable functionality. The reporting feature of this software is very good (but not best of class). The number of standard reports is fairly extensive and cover most needs. Having the ability to output files for further analysis and manipulation in Excel takes care of a number of areas where the standard reports fall short. Read full review Cons Sometimes the platform isn't as intuitive as I'd like Frequent updates that can impact the guidelines we establish for our internal employees Catalog access for courses is linked to programs requiring participants to retake a program instead of just replaying a singular course. This is being addressed in a future update. Read full review 'my profile' has been a little glitchy for us but we are a very small team and don't use that element much, photos don't load or stay loaded Sometimes the main list with due dates, type of training etc. seems hard for people to completely understand some more customizable sections here would be useful for us On the whole, is not a customizable as other platforms we've used. Is good at tracking but not so much the kind of cataloging we need. Read full review Likelihood to Renew Since I started in our organization, 360Learning has evolved and keep evolving and makes the experience easier and better.
Read full review Our training director has determined that the customer service and ease of use is too difficult. She intends to check into other LMS systems and end our contract with Silkroad.
Read full review Usability You don't really need to be trained to use it, it's like social media. If not, there's full documentation available, it's not a steep learning curve at all. There's lots of advice about how to better use the platform too. I don't see any need for improvement here but left a 9/10 JUST in case.
Read full review I have a better understanding of the system and so it is easier for me to use. The student side is very easy and simple for anyone to use.
Read full review Reliability and Availability There have been many times when the site was unavailable for a short time. Also, glitches and unexplained ed activity such as sending training notifications out to terminated employees.
Read full review Performance It works well most of the time.
Read full review Support Rating We have amazing support from the Customer Success Director.
Read full review The questions regarding how to implement in the system are answered quickly and efficiently. If there is an issue with the technical side or integrations it takes forever to get results and after much escalating.
Read full review Online Training some are thorough and others are not. I like that they are available for review.
Read full review Implementation Rating I was not part of the implementation.
Read full review Alternatives Considered So we have a subscription to microsoft that has learning as well (provided by former lynda) and that doesn't do as well as 360Learning does, nor does it allow you the ability to create courses, everything is custom built by Lynda or third party resources so the ability to view great up to date content and to be able to create our own has been a huge sales point.
Read full review SilkRoad Learning is much easier to customize and roll out globally. The Skillsoft product was expensive, cumbersome, and required a large ramp up time. When working with clients on Skillsoft, too much had to be predetermined, the languages were not fully developed and learners had to pay each time they accessed a module and get reimbursement from the company - it was not effective.
Read full review Scalability The system went down/offline for 5 or 6 days in January. This is the month we have 3400 employees taking annual required training. It had several glitches afterwards that took months to correct.
Read full review Return on Investment Creating the Path as when you modify a course is live. Not being able to download your content if it is directly developed on the platform caused us issues as we had to copy-paste into a PowerPoint all content that a previous eLearning designer had developed. Read full review GreenLight has provided an easy route for our users to receive training online and in-class. They can quickly and easily search and sign up for anything on the catalog. Being in healthcare, we provide a lot of training on a constant basis. GreenLight has provided a great foundation for our company to accomplish it's training needs and goals. Employees can quickly access and complete online trainings so that they can get back to their jobs. Read full review ScreenShots