365Ticketing vs. eStreamDesk
365Ticketing vs. eStreamDesk
Product | Rating | Most Used By | Product Summary | Starting Price |
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365Ticketing | Mid-Size Companies (51-1,000 employees) | 365Ticketing is a versatile SaaS ticketing system that can be used as help desk software, issue tracking software or as incident management software. According to the vendor, key benefits include: - Automatic ticket assignment to the authorized technicians based on workload balancing - Automatic deadline calculation based on the technicians’ work schedule - Meeting SLAs due to sending alerts and notifications when deadlines are approaching - Improved communication with… | $17 user/month | |
eStreamDesk | N/A | eStreamDesk is a flexible helpdesk platform that enables support staff to easily manage many requests from multiple services. | N/A |
365Ticketing | eStreamDesk | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | All accounts start as 30 days free trial and continue as free or pay as you go plans. There are no sign up fees or long term contracts and no upfront costs. You pay only for what you use and you can change or cancel your plan any time. | ||||||||||||||
More Pricing Information |
365Ticketing | eStreamDesk | |
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Top Cons |
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Incident and problem management |
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Multi-Channel Help |
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365Ticketing | eStreamDesk | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
365Ticketing | eStreamDesk | |
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Likelihood to Recommend | - (0 ratings) | 10.0 (2 ratings) |
Likelihood to Renew | - (0 ratings) | 8.2 (1 ratings) |
365Ticketing | eStreamDesk | |
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Likelihood to Recommend | SC Soft Pepper Solutions SRL-D No answers on this topic | eStreamDesk |
Pros | SC Soft Pepper Solutions SRL-D No answers on this topic | eStreamDesk |
Cons | SC Soft Pepper Solutions SRL-D No answers on this topic | eStreamDesk |
Likelihood to Renew | SC Soft Pepper Solutions SRL-D No answers on this topic | eStreamDesk |
Alternatives Considered | SC Soft Pepper Solutions SRL-D No answers on this topic | eStreamDesk |
ScreenShots | 365Ticketing Screenshots |