365Ticketing vs. Brand Embassy (discontinued)
365Ticketing vs. Brand Embassy (discontinued)
Product | Rating | Most Used By | Product Summary | Starting Price |
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365Ticketing | Mid-Size Companies (51-1,000 employees) | 365Ticketing is a versatile SaaS ticketing system that can be used as help desk software, issue tracking software or as incident management software. According to the vendor, key benefits include: - Automatic ticket assignment to the authorized technicians based on workload balancing - Automatic deadline calculation based on the technicians’ work schedule - Meeting SLAs due to sending alerts and notifications when deadlines are approaching - Improved communication with… | $17 user/month | |
Brand Embassy (discontinued) | N/A | Brand Embassy is now part of NICE inContact CXone (acquired May 2019). Brand Embassy is social customer service software designed to help companies with high volume social customer service prioritize and automate the customer experience. Incoming requests and mentions from social media, blogs and website forms are unified in one dashboard and routed to the most relevant customer service agent. Customers… | $39 per month |
365Ticketing | Brand Embassy (discontinued) | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
365Ticketing | Brand Embassy (discontinued) | |
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Top Pros |
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Top Cons |
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365Ticketing | Brand Embassy (discontinued) | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Emplifi Social Marketing Cloud Score 8.9 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Emplifi Social Marketing Cloud Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
365Ticketing | Brand Embassy (discontinued) | |
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Likelihood to Recommend | - (0 ratings) | 2.0 (12 ratings) |
Likelihood to Renew | - (0 ratings) | 7.7 (5 ratings) |
Usability | - (0 ratings) | 1.0 (1 ratings) |
Availability | - (0 ratings) | 8.2 (1 ratings) |
Support Rating | - (0 ratings) | 3.0 (4 ratings) |
365Ticketing | Brand Embassy (discontinued) | |
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Likelihood to Recommend | SC Soft Pepper Solutions SRL-D No answers on this topic | Discontinued Products |
Pros | SC Soft Pepper Solutions SRL-D No answers on this topic | Discontinued Products |
Cons | SC Soft Pepper Solutions SRL-D No answers on this topic | Discontinued Products |
Likelihood to Renew | SC Soft Pepper Solutions SRL-D No answers on this topic | Discontinued Products |
Usability | SC Soft Pepper Solutions SRL-D No answers on this topic | Discontinued Products |
Support Rating | SC Soft Pepper Solutions SRL-D No answers on this topic | Discontinued Products |
Alternatives Considered | SC Soft Pepper Solutions SRL-D No answers on this topic | Discontinued Products |
Return on Investment | SC Soft Pepper Solutions SRL-D No answers on this topic | Discontinued Products |
ScreenShots | 365Ticketing Screenshots | Brand Embassy (discontinued) Screenshots |