365Ticketing vs. Raiseaticket
365Ticketing vs. Raiseaticket
Product | Rating | Most Used By | Product Summary | Starting Price |
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365Ticketing | Mid-Size Companies (51-1,000 employees) | 365Ticketing is a versatile SaaS ticketing system that can be used as help desk software, issue tracking software or as incident management software. According to the vendor, key benefits include: - Automatic ticket assignment to the authorized technicians based on workload balancing - Automatic deadline calculation based on the technicians’ work schedule - Meeting SLAs due to sending alerts and notifications when deadlines are approaching - Improved communication with… | $17 user/month | |
Raiseaticket | N/A | Raiseaticket is a 100% free web-based helpdesk solution. The vendor says it has been developed by a team of experienced developers and infrastructure experts and is backed by insights from Customer Care leaders experienced in the Enterprise, Aviation, Contact Centre, Logistics, Government and Technology Industries. The system is built to service organizations of all sizes and can handle multi-team and multi-company web and email customer support operations. Simplicity is the ultimate in… | N/A |
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Editions & Modules |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
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More Pricing Information |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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365Ticketing | Raiseaticket | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
365Ticketing | Raiseaticket | |
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Likelihood to Recommend | - (0 ratings) | 9.0 (3 ratings) |
365Ticketing | Raiseaticket | |
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Likelihood to Recommend | SC Soft Pepper Solutions SRL-D No answers on this topic | Fonicom Ltd |
Pros | SC Soft Pepper Solutions SRL-D No answers on this topic | Fonicom Ltd |
Cons | SC Soft Pepper Solutions SRL-D No answers on this topic | Fonicom Ltd |
Alternatives Considered | SC Soft Pepper Solutions SRL-D No answers on this topic | Fonicom Ltd |
Return on Investment | SC Soft Pepper Solutions SRL-D No answers on this topic | Fonicom Ltd |
ScreenShots | 365Ticketing Screenshots |