365Ticketing vs. Soffront CRM
365Ticketing vs. Soffront CRM
Product | Rating | Most Used By | Product Summary | Starting Price |
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365Ticketing | Mid-Size Companies (51-1,000 employees) | 365Ticketing is a versatile SaaS ticketing system that can be used as help desk software, issue tracking software or as incident management software. According to the vendor, key benefits include: - Automatic ticket assignment to the authorized technicians based on workload balancing - Automatic deadline calculation based on the technicians’ work schedule - Meeting SLAs due to sending alerts and notifications when deadlines are approaching - Improved communication with… | $17 user/month | |
Soffront CRM | Enterprise companies (1,001+ employees) | Soffront offers Soffront CRM Software for Sales, Marketing and Service, which the vendor says is a comprehensive, yet user-friendly platform. All submitted, assigned and resolved cases are tracked within a customizable dashboard. Customer support ticket submissions are automatically routed to the most knowledgeable reps, ensuring the best support. Service Level Agreement (or SLA) Alerts make sure support never falls below committed levels of service. According to the vendor, the product… | $20 per month |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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More Pricing Information |
365Ticketing | Soffront CRM | |
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Top Pros |
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Top Cons |
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Sales Force Automation |
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Customer Service & Support |
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Marketing Automation |
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CRM Project Management |
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CRM Reporting & Analytics |
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Customization |
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Security |
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Social CRM |
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Platform |
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365Ticketing | Soffront CRM | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Salesmate Score 9.8 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Creatio Score 9.1 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Creatio Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
365Ticketing | Soffront CRM | |
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Likelihood to Recommend | - (0 ratings) | 7.0 (2 ratings) |
Usability | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | - (0 ratings) | 7.0 (1 ratings) |
365Ticketing | Soffront CRM | |
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Likelihood to Recommend | SC Soft Pepper Solutions SRL-D No answers on this topic | Soffront |
Pros | SC Soft Pepper Solutions SRL-D No answers on this topic | Soffront |
Cons | SC Soft Pepper Solutions SRL-D No answers on this topic | Soffront |
Usability | SC Soft Pepper Solutions SRL-D No answers on this topic | Soffront |
Support Rating | SC Soft Pepper Solutions SRL-D No answers on this topic | Soffront |
Alternatives Considered | SC Soft Pepper Solutions SRL-D No answers on this topic | Soffront |
Return on Investment | SC Soft Pepper Solutions SRL-D No answers on this topic | Soffront |
ScreenShots | 365Ticketing Screenshots | Soffront CRM Screenshots |