365Ticketing vs. SupportBee
365Ticketing vs. SupportBee
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
365Ticketing | Mid-Size Companies (51-1,000 employees) | 365Ticketing is a versatile SaaS ticketing system that can be used as help desk software, issue tracking software or as incident management software. According to the vendor, key benefits include: - Automatic ticket assignment to the authorized technicians based on workload balancing - Automatic deadline calculation based on the technicians’ work schedule - Meeting SLAs due to sending alerts and notifications when deadlines are approaching - Improved communication with… | $17 user/month | |
SupportBee | N/A | SupportBee is a lean help desk option, essentially an email ticketing system, for small businesses. It deviates from the typical per agent per month pricing model in favor of pay-as-you-go ticket volume pricing. | N/A |
365Ticketing | SupportBee | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
| No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
365Ticketing | SupportBee | |
---|---|---|
Top Pros |
| |
Top Cons |
|
|
365Ticketing | SupportBee | |||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Incident and problem management |
| |||||||||||||||||||||
Self Help Community |
| |||||||||||||||||||||
Multi-Channel Help |
|
365Ticketing | SupportBee | |
---|---|---|
Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
365Ticketing | SupportBee | |
---|---|---|
Likelihood to Recommend | - (0 ratings) | 9.0 (4 ratings) |
Support Rating | - (0 ratings) | 7.0 (1 ratings) |
365Ticketing | SupportBee | |
---|---|---|
Likelihood to Recommend | SC Soft Pepper Solutions SRL-D No answers on this topic | SupportBee |
Pros | SC Soft Pepper Solutions SRL-D No answers on this topic | SupportBee |
Cons | SC Soft Pepper Solutions SRL-D No answers on this topic | SupportBee |
Support Rating | SC Soft Pepper Solutions SRL-D No answers on this topic | SupportBee |
Alternatives Considered | SC Soft Pepper Solutions SRL-D No answers on this topic | SupportBee |
Return on Investment | SC Soft Pepper Solutions SRL-D No answers on this topic | SupportBee |
ScreenShots | 365Ticketing Screenshots |