3BL Media vs Meltwater Media Intelligence Platform | TrustRadius

What users are saying about

Score 8 out of 10

Based on 2 reviews and ratings

Score 7.2 out of 10

Based on 144 reviews and ratings

Attribute Ratings

3BL Media is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

3BL Media

80%

1 Rating

7.0

Meltwater Media Intelligence Platform

70%

67 Ratings

Likelihood to Renew

3BL Media

N/A

0 Ratings

8.0

Meltwater Media Intelligence Platform

80%

9 Ratings

Usability

3BL Media

N/A

0 Ratings

2.2

Meltwater Media Intelligence Platform

22%

3 Ratings

Availability

3BL Media

N/A

0 Ratings

10.0

Meltwater Media Intelligence Platform

100%

2 Ratings

Support Rating

3BL Media

N/A

0 Ratings

7.5

Meltwater Media Intelligence Platform

75%

32 Ratings

In-Person Training

3BL Media

N/A

0 Ratings

8.0

Meltwater Media Intelligence Platform

80%

1 Rating

Online Training

3BL Media

N/A

0 Ratings

8.0

Meltwater Media Intelligence Platform

80%

1 Rating

Implementation Rating

3BL Media

N/A

0 Ratings

6.1

Meltwater Media Intelligence Platform

61%

4 Ratings

Pros

Connection to Media outlets in the business/sustainability space.
Excellent events.
Calls to action.

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Verified User

C-Level Executive in Finance and Accounting

Environmental Services Company, 11-50 employees

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Up to date contact information. It is actually relevant and active info, not always the case with others.
The user interface is better than most tools. While not perfect, it's pretty easy to figure out how to get what you want.
Their support is excellent. Anytime I've needed help I can call, but better than this, they proactively call and assist.

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Marketing Communications Director

MaloufConsumer Goods, 51-200 employees

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Cons

Would love to see increased opportunities for engagement.
Increase connection to those working on similar items.

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Verified User

C-Level Executive in Finance and Accounting

Environmental Services Company, 11-50 employees

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The dashboards are not user-friendly, customizable (color, font size, etc.), or worthy of presenting to a client. All of the insights from a dashboard get pulled from the platform and placed into a more client-friendly presentation.
Paywalls for certain publications connected to who-knows-what. DowJones racket limits media monitoring capabilities and results in manual searches for a growing number of publications.
TVeyes, the broadcast monitoring arm of the media monitoring capabilities, just needs TLC and to become more client-facing. Currently, the links produced to share clips look sketchy, and they have a relatively short shelf life.

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Senior Account Executive

DenterleinPublic Relations & Communications, 11-50 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

—

Likelihood to Renew

No score

No answers yet

No answers on this topic

Meltwater Media Intelligence Platform 8.0

Based on 9 answers

Meltwater works well for our organization and has allowed us to meet our internal goals. We are always open to new products and services that may be able to provide similar or better features; however, our experience has been that many of Meltwater's competitors are not up to the task.

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Verified User

Manager in Corporate

Airlines/Aviation Company, 10,001+ employees

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Usability

No score

No answers yet

No answers on this topic

Meltwater Media Intelligence Platform 2.2

Based on 3 answers

Once you get some basic training it's pretty easy to use. I would like to see training manuals, or instructional videos to help me explore features I'm not currently using.

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Chris Vanasdalan

Communications & Media Relations Manager

Allegion, PLCSecurity and Investigations, 5001-10,000 employees

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Support Rating

No score

No answers yet

No answers on this topic

Meltwater Media Intelligence Platform 7.5

Based on 32 answers

Our account rep at Meltwater went dark for a long time. Then, a couple of weeks ago, our new account manager reached out to set up a meeting. Apparently, they had a big shakeup in the company, and there were some personnel changes. Our new account rep was great in discussing the platform's capabilities that were available to us and even offered to schedule a follow-up meeting with his technical team to introduce our new social media team members to the platform and how it could help them with their jobs.

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Verified User

Manager in Marketing

Marketing & Advertising Company, 51-200 employees

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In-Person Training

No score

No answers yet

No answers on this topic

Meltwater Media Intelligence Platform 8.0

Based on 1 answer

Again, really in-depth and helpful for a program that is really easy to use.

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Assistant Account Executive

FleishmanHillard1001-5000 employees

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Online Training

No score

No answers yet

No answers on this topic

Meltwater Media Intelligence Platform 8.0

Based on 1 answer

Walked step by step through program. Very informative on a program that doesn't require much training.

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Assistant Account Executive

FleishmanHillard1001-5000 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

Meltwater Media Intelligence Platform 6.1

Based on 4 answers

You are only allowed 15 users, so make sure you've identified who will have access to use the tool.

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Chris Vanasdalan

Communications & Media Relations Manager

Allegion, PLCSecurity and Investigations, 5001-10,000 employees

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Alternatives Considered

No answers on this topic

I was looking for a full-service option. I did some research. What really sold me was the presentation. They offered products that were helpful, and I wasn’t even aware of them. It is more expensive than the other products that are out there, but you get more. The other companies are good, but Meltwater Media Intelligence is more full service.

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Senior Managing Director

Maymo & CompanyMarketing & Advertising, 1-10 employees

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Return on Investment

A lot of staff time saved on PR which is not our expertise.

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Verified User

C-Level Executive in Finance and Accounting

Environmental Services Company, 11-50 employees

View all 1 answers on this topic

As a PR firm, we rely on the media databases that [Meltwater Media Intelligence Platform] supplies to deliver the media exposure that they expect from us.
We utilize their tracking of media hits for our overall reporting to our clients.
Both of these are advantageous in helping us to not only keep our existing clients happy but also to gain new clients (and, in turn - revenue), as well.

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Verified User

Director in Marketing

Public Relations & Communications Company, 1-10 employees

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