What users are saying about
2 Ratings
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Based on 2 reviews and ratings
Meltwater Media Intelligence Platform
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144 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.2 out of 100
Based on 144 reviews and ratings
Attribute Ratings
- 3BL Media is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.0
3BL Media
80%
1 Rating

7.0
Meltwater Media Intelligence Platform
70%
67 Ratings
Likelihood to Renew
3BL Media
N/A
0 Ratings

8.0
Meltwater Media Intelligence Platform
80%
9 Ratings
Usability
3BL Media
N/A
0 Ratings

2.2
Meltwater Media Intelligence Platform
22%
3 Ratings
Availability
3BL Media
N/A
0 Ratings

10.0
Meltwater Media Intelligence Platform
100%
2 Ratings
Support Rating
3BL Media
N/A
0 Ratings

7.5
Meltwater Media Intelligence Platform
75%
32 Ratings
In-Person Training
3BL Media
N/A
0 Ratings

8.0
Meltwater Media Intelligence Platform
80%
1 Rating
Online Training
3BL Media
N/A
0 Ratings

8.0
Meltwater Media Intelligence Platform
80%
1 Rating
Implementation Rating
3BL Media
N/A
0 Ratings

6.1
Meltwater Media Intelligence Platform
61%
4 Ratings
Likelihood to Recommend
3BL Media
They have over 250K email subscribers and 350K social media followers. The great thing about that group is that it is a curated group of folks who are specifically interested in the intersection of business and sustainability. The events they put on are excellent and well attended so do recommend considering sponsorship.

Verified User
C-Level Executive in Finance and Accounting
Environmental Services Company, 11-50 employeesMeltwater Media Intelligence Platform
If you practice media relations in your role, Meltwater is helpful. You can do research to find relevant publications and journalists, build media lists, export them to share with a team or client and you can also keep notes on your campaigns. I like using it for research, although I do research outside the platform, as well, to be sure to be thorough (and some of the info in the database is outdated). I would say if you don't practice media relations, it's probably not as useful. There are other tools that do a better job if you want to search for media or social media mentions, for example. If you are looking for an all-in-one media relations tool that's relatively easy to use, Meltwater is probably a good fit.

Verified User
Consultant in Marketing
Public Relations and Communications Company, 1-10 employeesPros
3BL Media
- Connection to Media outlets in the business/sustainability space.
- Excellent events.
- Calls to action.

Verified User
C-Level Executive in Finance and Accounting
Environmental Services Company, 11-50 employeesMeltwater Media Intelligence Platform
- Up to date contact information. It is actually relevant and active info, not always the case with others.
- The user interface is better than most tools. While not perfect, it's pretty easy to figure out how to get what you want.
- Their support is excellent. Anytime I've needed help I can call, but better than this, they proactively call and assist.
Marketing Communications Director
MaloufConsumer Goods, 51-200 employees
Cons
3BL Media
- Would love to see increased opportunities for engagement.
- Increase connection to those working on similar items.

Verified User
C-Level Executive in Finance and Accounting
Environmental Services Company, 11-50 employeesMeltwater Media Intelligence Platform
- The dashboards are not user-friendly, customizable (color, font size, etc.), or worthy of presenting to a client. All of the insights from a dashboard get pulled from the platform and placed into a more client-friendly presentation.
- Paywalls for certain publications connected to who-knows-what. DowJones racket limits media monitoring capabilities and results in manual searches for a growing number of publications.
- TVeyes, the broadcast monitoring arm of the media monitoring capabilities, just needs TLC and to become more client-facing. Currently, the links produced to share clips look sketchy, and they have a relatively short shelf life.
Senior Account Executive
DenterleinPublic Relations & Communications, 11-50 employees
Pricing Details
3BL Media
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Meltwater Media Intelligence Platform
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
3BL Media
No score
No answers yet
No answers on this topic
Meltwater Media Intelligence Platform
Meltwater Media Intelligence Platform 8.0
Based on 9 answers
Meltwater works well for our organization and has allowed us to meet our internal goals. We are always open to new products and services that may be able to provide similar or better features; however, our experience has been that many of Meltwater's competitors are not up to the task.

Verified User
Manager in Corporate
Airlines/Aviation Company, 10,001+ employeesUsability
3BL Media
No score
No answers yet
No answers on this topic
Meltwater Media Intelligence Platform
Meltwater Media Intelligence Platform 2.2
Based on 3 answers
Once you get some basic training it's pretty easy to use. I would like to see training manuals, or instructional videos to help me explore features I'm not currently using.
Communications & Media Relations Manager
Allegion, PLCSecurity and Investigations, 5001-10,000 employees
Support Rating
3BL Media
No score
No answers yet
No answers on this topic
Meltwater Media Intelligence Platform
Meltwater Media Intelligence Platform 7.5
Based on 32 answers
Our account rep at Meltwater went dark for a long time. Then, a couple of weeks ago, our new account manager reached out to set up a meeting. Apparently, they had a big shakeup in the company, and there were some personnel changes. Our new account rep was great in discussing the platform's capabilities that were available to us and even offered to schedule a follow-up meeting with his technical team to introduce our new social media team members to the platform and how it could help them with their jobs.

Verified User
Manager in Marketing
Marketing & Advertising Company, 51-200 employeesIn-Person Training
3BL Media
No score
No answers yet
No answers on this topic
Meltwater Media Intelligence Platform
Meltwater Media Intelligence Platform 8.0
Based on 1 answer
Again, really in-depth and helpful for a program that is really easy to use.
Assistant Account Executive
FleishmanHillard1001-5000 employees
Online Training
3BL Media
No score
No answers yet
No answers on this topic
Meltwater Media Intelligence Platform
Meltwater Media Intelligence Platform 8.0
Based on 1 answer
Walked step by step through program. Very informative on a program that doesn't require much training.
Assistant Account Executive
FleishmanHillard1001-5000 employees
Implementation Rating
3BL Media
No score
No answers yet
No answers on this topic
Meltwater Media Intelligence Platform
Meltwater Media Intelligence Platform 6.1
Based on 4 answers
You are only allowed 15 users, so make sure you've identified who will have access to use the tool.
Communications & Media Relations Manager
Allegion, PLCSecurity and Investigations, 5001-10,000 employees
Alternatives Considered
3BL Media
No answers on this topic
Meltwater Media Intelligence Platform
I was looking for a full-service option. I did some research. What really sold me was the presentation. They offered products that were helpful, and I wasn’t even aware of them. It is more expensive than the other products that are out there, but you get more. The other companies are good, but Meltwater Media Intelligence is more full service.
Senior Managing Director
Maymo & CompanyMarketing & Advertising, 1-10 employees
Return on Investment
3BL Media
- A lot of staff time saved on PR which is not our expertise.

Verified User
C-Level Executive in Finance and Accounting
Environmental Services Company, 11-50 employeesMeltwater Media Intelligence Platform
- As a PR firm, we rely on the media databases that [Meltwater Media Intelligence Platform] supplies to deliver the media exposure that they expect from us.
- We utilize their tracking of media hits for our overall reporting to our clients.
- Both of these are advantageous in helping us to not only keep our existing clients happy but also to gain new clients (and, in turn - revenue), as well.

Verified User
Director in Marketing
Public Relations & Communications Company, 1-10 employees