Overview
ProductRatingMost Used ByProduct SummaryStarting Price
3Cloud
Score 6.7 out of 10
N/A
3Cloud is a “born in the cloud” Gold-Certified Microsoft Azure technology consulting firm and Azure Expert Managed Services Provider headquartered in Downers Grove, IL, that provides cloud strategy, design, implementation, acquisition and ongoing managed services to its clients across various industries.N/A
AVI-SPL
Score 8.7 out of 10
Mid-Size Companies (51-1,000 employees)
AVI-SPL is a digital workplace services provider that works with organizations globally to improve team collaboration through video and audio technology.N/A
Pricing
3CloudAVI-SPL
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
3CloudAVI-SPL
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsContact vendor for pricing information.
More Pricing Information
Community Pulse
3CloudAVI-SPL
Top Pros

No answers on this topic

Top Cons

No answers on this topic

User Ratings
3CloudAVI-SPL
Likelihood to Recommend
9.1
(1 ratings)
8.9
(185 ratings)
Likelihood to Renew
9.1
(1 ratings)
9.8
(11 ratings)
Usability
9.1
(1 ratings)
7.4
(7 ratings)
Availability
9.1
(1 ratings)
3.9
(2 ratings)
Performance
9.1
(1 ratings)
3.6
(2 ratings)
Support Rating
9.1
(1 ratings)
8.1
(176 ratings)
In-Person Training
-
(0 ratings)
10.0
(1 ratings)
Online Training
8.2
(1 ratings)
-
(0 ratings)
Implementation Rating
9.1
(1 ratings)
6.1
(6 ratings)
Configurability
9.1
(1 ratings)
3.9
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
9.0
(1 ratings)
Ease of integration
9.1
(1 ratings)
8.0
(1 ratings)
Product Scalability
9.1
(1 ratings)
3.6
(2 ratings)
Professional Services
-
(0 ratings)
8.6
(2 ratings)
Vendor post-sale
9.1
(1 ratings)
8.7
(3 ratings)
Vendor pre-sale
9.1
(1 ratings)
9.5
(3 ratings)
User Testimonials
3CloudAVI-SPL
Likelihood to Recommend
3Cloud
All scenarios - 3Cloud is important to improve real-time working, engage all departments in one platform, make effective processes, easy learning, quick understanding, simple process, and have effective accuracy.
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AVI-SPL, LLC
We've gone through a few other A/V support organizations over the years. Our growth and needs have greatly changed. Prior A/V partners proved to be severely lacking in capability. It felt like playing whack a mole with snuffing out issue after issue rather than addressing the root cause of issues. Since working with AVI SPL, the number of issues we've faced have dropped immensely
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Pros
3Cloud
  • Materials planning
  • Sales improved
  • Engage all departments
  • Good management
  • Well deserved
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AVI-SPL, LLC
  • The desk mics are a game changer. They can be moved closer to the presenter so that there is never a missed word!
  • The camera quality is great! It's important to us to look professional to others outside of the company and this technology helps with that.
  • The quick response time on technical issues. Yes, there is always a wait time to have a tech come out. But it also goes to show they stay busy because they are in high demand! Every tech from the installation to software issues that have came to the office are very informative about the software and incredibly nice, which is appreciated more than you know.
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Cons
3Cloud
No answers on this topic
AVI-SPL, LLC
  • The wait time for the components has been very long.
  • Some of the components agreed upon in the original contract have been discontinued so parts are changing.
  • Because of parts being discontinued, we will now have a controller that is no longer removable from the wall.
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Likelihood to Renew
3Cloud
Nothing, it's a very nice platform to use for all industrial departments.
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AVI-SPL, LLC
Although we've done a lot of business with AVI-SPL, the last few projects have been very bumpy and project completion schedules have been missed by a few months, causing some disruption in our ability to use the spaces as planned. This factors into getting lot of complaints from the intended end users. AVI-SPL is still one of the few large A/V subcontractors in our region that is capable of doing a multi-million A/V installation project. With limited choice we tend to go back to them given their familiarity with our organization. UPDATE: Having completed the ACC Rio Grande Campus renovation, my opinions of AVI-SPL have improved. They finished the project strong with the support of new PM that did a great job of picking up where we left off and carrying the project through to 100% completion to the Owner's satisfaction.
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Usability
3Cloud
Great to use, very easy, and simple.
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AVI-SPL, LLC
They had us replace the PC three times stating that the PSU was not strong enough to power the USB bus. The last PC had a 1500w PSU. The USB devices kept not working because they had too many USB devices connected. We had to hire another company to come out and fix this mistake as well. They redesigned the solution to get the features that we requested from the beginning and something that would work correctly
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Reliability and Availability
3Cloud
Nothing unplanned, good uptime.
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AVI-SPL, LLC
AVI-SPL always availability. I have no issue
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Performance
3Cloud
Never slows down
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AVI-SPL, LLC
No issue at my end.
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Support Rating
3Cloud
Very supportive platform.
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AVI-SPL, LLC
They have a customer support portal, which can be helpful at times, but it is limited in what you can see or do. Their internal support platform is a very high-end system, but it appears that they have not implemented it well, so data to the customer portal side is incomplete. Reports are difficult to get from the internal system, and more often have to be built manually by the account team. They cannot provide me an inventory of what they have installed, nor an inventory by ticket of what has been RMA'd and replaced. Their data management is inconsistent. we struggle to get the correct ticket information sometimes.
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In-Person Training
3Cloud
Very much deep training with effective manner.
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AVI-SPL, LLC
SPL-AVI covers all the questions when asked. Excellent demo on how to use the system in our community.
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Online Training
3Cloud
Excellent online training, explained very well during training much knowing and knowledge actually. Jit time process, effective working environmental
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AVI-SPL, LLC
No answers on this topic
Implementation Rating
3Cloud
Well-satisfied and significant use there is no error or any concern.
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AVI-SPL, LLC
We were not at all satisfied. We had to hire another company to go behind them to get it to work
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Alternatives Considered
3Cloud
Better planning, better understanding, improved productivity
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AVI-SPL, LLC
AVI-SPL is a professional integrator in the Audio Video industry. They have always been the top choice in my book! The people that work for the company will be friendly and knowledgeable. The AVI-SPL employees that come to work on your project are professional and respectful of the environment they are working in
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Contract Terms and Pricing Model
3Cloud
No answers on this topic
AVI-SPL, LLC
All is good
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Scalability
3Cloud
Excellent reliability
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AVI-SPL, LLC
The system was not scalable with the hardware they ordered
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Professional Services
3Cloud
No answers on this topic
AVI-SPL, LLC
I would consider inside sales as a professional service. My experience with AVI-SPL and Amanda Laraia has been second to none.
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Return on Investment
3Cloud
  • Excellent
  • Better
  • Productive
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AVI-SPL, LLC
  • We have seen a reduction in ticket volume in spaces recently updated by AVI-SPL.
  • While hard to quantify, AVI-SPL's multi-vendor support affords us peace of mind; we know that they can assist us with issues, regardless of the failure point.
  • Internal subjective feedback shows a positive view of the spaces AVI-SPL has integrated for us.
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ScreenShots

AVI-SPL Screenshots

Screenshot of AVI-SPL Symphony mobile appScreenshot of AVI-SPL meeting room reference designsScreenshot of AVI-SPL meeting and collaboration solutionsScreenshot of AVI-SPL Symphony benefitsScreenshot of AVI-SPL services