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Top Rated
129 Ratings
8 Ratings
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Score 7.6 out of 100

Ubiquiti Networks UniFi

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Top Rated
129 Ratings
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Score 8.5 out of 100

Attribute Ratings

  • 3Com Baseline Switches (Discontinued) and Ubiquiti Networks UniFi are tied in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

3Com Baseline Switches (Discontinued)

80%
1 Rating
8.0

Ubiquiti Networks UniFi

80%
40 Ratings

Usability

3Com Baseline Switches (Discontinued)

N/A
0 Ratings
9.5

Ubiquiti Networks UniFi

95%
3 Ratings

Support Rating

3Com Baseline Switches (Discontinued)

N/A
0 Ratings
7.4

Ubiquiti Networks UniFi

74%
10 Ratings

Likelihood to Recommend

H3C Technologies

As our company is growing we need to be able to upgrade our equipment. It is great for smaller companies.
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Ubiquiti Networks

In the past few months we purchased thousands of dollars in brand new networking equipment from Ubiquiti. IT DOES NOT WORK CORRECTLY We bought 2 sets of hardware. 1 for home office and 1 for work. They both have the same issue (internet stops working). We have emailed literally dozens of times with customer service and they have not been able to resolve the issue. We have requested escalation to more trained technicians and have asked them to log into our system to assess. None of this has happened and our internet continues to intermittently work.
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Pros

H3C Technologies

  • Great product used on a budget.
  • It gets the job done.
  • Better switches than most competitors.
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Ubiquiti Networks

  • AP's are very affordable.
  • Most of the AP's are highly reliable and can be used indoors or in covered outdoor spaces.
  • Outdoor Mesh AP's with an external directional antenna can effectively cover outdoor spaces with dual band wifi better than much more expensive APs.
  • Unifi Protect via the Cloud Key Gen2+ is probably the slickest, most affordable IP camera system on the market right now.
  • Unifi controller is powerful yet simple to administrate.
  • Remote management of entire networks through a single pane of glass is easy to accomplish with the Unifi controller.
  • Cloud Key Gen2 solves problems with the first Cloud Key wiht a built-in battery backup.
  • When you are "full stack" Unifi with wifi, network switches and gateways, the control you can wield over a network in just a few clicks and the amount of data you can glean from a quick glance in the controller is incredibly impressive. It makes an IT guy wish every product/service could be so tightly and well-integrated.
  • Community support is excellent, Unifi staff monitors their official forums and responds to almost every thread.
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Cons

H3C Technologies

  • Our network is slow.
  • Feels like things are not working properly at times.
  • Old equipment.
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Ubiquiti Networks

  • VLANs: They can make these work more smoothly. Setup can be more intuitive.
  • Cloud Key: These need to be stabilized; they lose their programming a little too easily.
  • Stop selling the Gen-1 cloud key: No battery means you need an external power source or you must be onsite to power it off before updating.
  • Portal can be modernized.
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Pricing Details

3Com Baseline Switches (Discontinued)

Starting Price

Editions & Modules

3Com Baseline Switches (Discontinued) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Ubiquiti Networks UniFi

    Starting Price

    Editions & Modules

    Ubiquiti Networks UniFi editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      H3C Technologies

      No answers on this topic

      Ubiquiti Networks

      UniFi's system is intuitive in how options are placed and explained throughout the interface. What is not directly explainable within the interface, Ubiquiti does provide several knowledgebase documents explaining best practices and methods of troubleshooting when things don't go exactly right. We've been using them for over three years, and the benefits vastly outweigh any negatives we could come up with on the equipment and system.
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      Support Rating

      H3C Technologies

      No answers on this topic

      Ubiquiti Networks

      Support tickets can be proactively created within the dashboard with full detailed documentation. The Ubiquiti website provides detailed documentation on support. Forum and user groups also provide the interested community with information that covers all aspects of issues or questions users can encounter with the latest and most updated information.
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      Alternatives Considered

      H3C Technologies

      I used Cisco and Cisco is a great product but more on the expensive side. This is a great product for smaller companies.
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      Ubiquiti Networks

      Ubiquiti is overall easier to work with. There is no special training needed to accomplish many of the things required with a Cisco product. Since my time is stretched thin, I need something that I can manage without being weighed down by command-line communications. Also, I am able to use my wireless devices to maintain every Ubiquiti device on my network.
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      Return on Investment

      H3C Technologies

      • Great price.
      • Great product for small company.
      • It was great before we expanded.
      Read full review

      Ubiquiti Networks

      • The access points and switch were extremely affordable and we've had minimal downtime over the life of the products.
      • The switch was in our main rack and there was a bug in the firmware that would reboot the switch if you made a change to one of the switch ports (that was not in use at the time). This caused our entire organization to have a network outage, in the middle of the day. Fortunately we didn't have any customer refunds to issue. We've had to purchase different switches for the main racks, and place the UniFi switch in a better suited place.
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