What users are saying about

3CX Phone System vs CallHippo

3CX Phone System
26 Ratings
CallHippo
1 Ratings

3CX Phone System

26 Ratings
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Score 9 out of 100

Based on 26 reviews and ratings

CallHippo

1 Ratings
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Score 10 out of 100

Based on 1 reviews and ratings

Likelihood to Recommend

3CX Phone System

The 3CX system is a well-thought out phone system with many features and options. The plan pricing is very affordable and flexible depending on your business needs. However, the key to having a solid, well-performing system with 3CX is the quality of your Internet connection. You may want to discuss your Internet connection type and speeds with a 3CX reseller before deciding on a 3CX system.

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Anonymous | TrustRadius Reviewer
Verified User
View all 7 answers on this topic

CallHippo

CallHippo not only reduced our telephone bills as well as it made our business communication too easy. They make it possible to connect with our clients even while on go. The voice quality is superb and they have great customer support for resolving issues. It's easy to set up the tool at any time on anyone's laptop.

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David Rabada | TrustRadius Reviewer
David Rabada
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Feature Rating Comparison

Call Management

3CX Phone System
—
CallHippo
10.0
Answering rules
3CX Phone System
—
CallHippo
10.0
Call recording
3CX Phone System
—
CallHippo
10.0
Call park
3CX Phone System
—
CallHippo
10.0

Mobile apps

3CX Phone System
—
CallHippo
10.0
Mobile app for Android
3CX Phone System
—
CallHippo
10.0

Pros

3CX Phone System

  • Simplicity: Using a single 3CX interface we can manage every phone and extension used throughout our company.
  • Flexibility: There are a wide variety of options to configure each extension and phone. Changing anything after the hardware is deployed is very easy.
  • Portability: Phones with 3CX can be easily moved or repurposed within an office or at remote locations, including users' homes. The mobile app allows users to use their office extension anywhere without exposing their cell number.

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Anonymous | TrustRadius Reviewer
Verified User
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CallHippo

  • Affordable
  • Great Features
  • Quality Voice
  • Good customer support

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David Rabada | TrustRadius Reviewer
David Rabada
View all 1 answers on this topic

Cons

3CX Phone System

  • The webmeeting function is clumsy compared to Zoom or Google Meets (Hangouts).
  • There is no support offered without paying for it, but the web forum that is offered for free does allow you to throw out questions and have them answered by someone in the community of 3CX user administrators.

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Laura Steinbrink | TrustRadius Reviewer
Laura Steinbrink
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CallHippo

  • Waiting for iOS mobile app

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David Rabada | TrustRadius Reviewer
David Rabada
View all 1 answers on this topic

Support Rating

3CX Phone System

3CX Phone System 6.5
Based on 2 answers
I didn't have to use support personally but I have talked to the administrators of the system and they confirm that any issue is dealt with quickly. As we haven't had big issues I can't talk about priority 1 incidents which require immediate attention, but normal issues are answered fairly quickly and accurately.

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Anonymous | TrustRadius Reviewer
Verified User
View all 2 answers on this topic

CallHippo

No score
No answers yet
No answers on this topic

Alternatives Considered

3CX Phone System

Both are great - 3CX was chosen for its Windows compatibility, The operation has been very straightforward and was easily integrated and maintained. The ability to migrate later to a stable Unix platform is considered a real plus. We have been very pleased with the ease of use and the stability that the 3CX system provides, even on a Windows platform.

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Mike McCloskey | TrustRadius Reviewer
Mike McCloskey
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CallHippo

No answers on this topic

Return on Investment

3CX Phone System

  • 3CX has a lot to offer for a very low cost as its business model is based on simultaneous calls and not per device. It's very cost effective and very affordable.
  • As the 3CX server does not require a high-performance server to run, with the Public Cloud option, it might allow even further savings.

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Artur Bittencourt | TrustRadius Reviewer
Artur Bittencourt
View all 7 answers on this topic

CallHippo

  • Nice product for business communication

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David Rabada | TrustRadius Reviewer
David Rabada
View all 1 answers on this topic

Screenshots

CallHippo

—

Pricing Details

3CX Phone System

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

CallHippo

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—
Entry-level set up fee?
Optional
5$*

* Per Number

Rating Summary

Likelihood to Recommend

3CX Phone System
9.0
CallHippo
10.0

Support Rating

3CX Phone System
6.5
CallHippo
—

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