3CX vs. GlobalMeet Webcast

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
3CX
Score 8.3 out of 10
N/A
Cyprus based company 3CX offers an IP PBX phone system.
$1.08
per user/per month
GlobalMeet Webcast
Score 7.7 out of 10
Enterprise companies (1,001+ employees)
GlobalMeet Webcast enables users to conduct online broadcasts and features HD video streaming and interactive audience engagement tools. It also offers customized event branding, webcast recording and editing capabilities, and event reporting.N/A
Pricing
3CXGlobalMeet Webcast
Editions & Modules
Pro
$1.08
per user/per month
Enterprise
$1.31
per user/per month
Standard
Free
No answers on this topic
Offerings
Pricing Offerings
3CXGlobalMeet Webcast
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalOptional
Additional DetailsPrice displayed is based on 25 users. 3CX pricing is based on the number of simultaneous calls your business requires or in other words, how many calls your system needs to support at once. Unlike other PBX vendors there is no per extension cost.There are 2 ways to consume GlobalMeet Webcast. (1) As a fully managed event- which means the GlobalMeet professional services team helps setup the webcast portal, run the rehearsal and is the production manager during the live event. (Picture a TV news producer- taking people on and off camera, launching pre-recorded videos, advancing presentation slides, troubleshooting technical issues that arise, etc.) Typical price for a managed event is between $ 4K and $10K – price dependent on the Attendee Capacity (500 – 100K) and then any “extras” needed such as captions, transcriptions, translations, on-site production A/V for hybrid events, etc. (2) As a license (paid monthly or annually) that can be used to hold as many webcast events as desired. The license is ‘self-service’ but if there are particular events where professional services are required, the user can add the managed component to a single event,w hich GlobalMeet states is fairly common among license customers. Licenses can be used all year for marketing events, webinars, monthly meetings, etc and managed services can be added for the big annual meeting, CEO Town Hall or other high profile event. Typical license costs between $ 30K - $90K / year (cost dependent on the max # of attendees needed for meetings- 1K, 5K, 50K etc and the feature set.)
More Pricing Information
Features
3CXGlobalMeet Webcast
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
3CX
-
Ratings
GlobalMeet Webcast
9.0
3 Ratings
11% above category average
High quality audio00 Ratings9.53 Ratings
Mobile support00 Ratings9.01 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
3CX
-
Ratings
GlobalMeet Webcast
9.6
3 Ratings
16% above category average
Calendar integration00 Ratings10.02 Ratings
Record meetings / events00 Ratings9.03 Ratings
Slideshows00 Ratings10.01 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
3CX
-
Ratings
GlobalMeet Webcast
10.0
3 Ratings
19% above category average
Audience polling00 Ratings10.02 Ratings
Q&A00 Ratings10.01 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
3CX
-
Ratings
GlobalMeet Webcast
9.7
3 Ratings
15% above category average
Participant roles & permissions00 Ratings10.03 Ratings
Confidential attendee list00 Ratings10.02 Ratings
Best Alternatives
3CXGlobalMeet Webcast
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ClickMeeting
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Score 9.4 out of 10
Medium-sized Companies
Sangoma Asterisk
Sangoma Asterisk
Score 8.3 out of 10
ClickMeeting
ClickMeeting
Score 9.4 out of 10
Enterprises
Sangoma Asterisk
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Score 8.3 out of 10
Webex Webinars
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Score 8.4 out of 10
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User Ratings
3CXGlobalMeet Webcast
Likelihood to Recommend
7.9
(14 ratings)
8.0
(3 ratings)
Support Rating
5.4
(2 ratings)
-
(0 ratings)
User Testimonials
3CXGlobalMeet Webcast
Likelihood to Recommend
3CX
In many scenarios decision is driven by budget and compared to other solutions at the time of purchase [3CX] was simply the cheapest solution for what it has to offer. If you are looking for integrations, extensibility, and advanced functionalities, this might not be a solution for you. At the time of use (and this may have changed by now), there was a lack of APIs, CLI commands, and similar so nothing could be automated with the system. There are ways of importing data through CSV but automation would solve us so much time and support calls if we were able to connect with other systems.
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GlobalMeet
They are easy to work with and successful in what they do for clients.
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Pros
3CX
  • Simplicity: Using a single 3CX interface we can manage every phone and extension used throughout our company.
  • Flexibility: There are a wide variety of options to configure each extension and phone. Changing anything after the hardware is deployed is very easy.
  • Portability: Phones with 3CX can be easily moved or repurposed within an office or at remote locations, including users' homes. The mobile app allows users to use their office extension anywhere without exposing their cell number.
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GlobalMeet
  • Careful planning - they were thoughtful and thorough in helping us plan our needs
  • Reflexive to requests - as we had suggestions or requests, we felt they listened and responded
  • Good culture - it feels like they have a strong company culture that resonates well in supporting each other and clients.
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Cons
3CX
  • I would like to be able to see direct-dial numbers on the handsets. Currently that is not possible but that would be a nice feature.
  • You need an SBC per location, which can be a point of failure.
  • You also need a server that might get disconnected, which is another point of failure.
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GlobalMeet
  • Although I love the polling feature, there are a few kinks that could be worked out, as the dialogue box at times interferes with the presentation.
  • Have the "guest" and "host" bubbles bigger when logging in, sometimes guests get confused and log in as a host accidentally thinking they need a password to join.
  • A kink I've noticed lately, is not being able to upload presentations forcing me to use screenshare. I'm not sure if it's a naming convention or why this error occurs.
  • I have limited use in the webcam feature as when using it in the past there was a serious lag time making it difficult to communicate, but, it could've been my internet speed as well... I'll have to give it another shot.
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Support Rating
3CX
The 3CX Phone System is only a five because while they provide set-up/how-to/Q and A documents to help your district or company get started, they do not offer support for free. The documents provided, though, are good enough for you to get you up and running. We also found a good source of help through a sip trunk provider, which was a 3CX reseller provider.
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GlobalMeet
No answers on this topic
Alternatives Considered
3CX
The main differences between 8x8, Inc. and 3CX is pricing and ease of use in my opinion. The 3CX system uses annual based pricing plans based on of simultaneous calls your company needs, not the number of extensions/users and offers a free plan. 8x8, Inc. charges per extension with different plans. We currently have 19 extensions so the 3CX system makes more sense for us, however, if your company only has a few extensions you may want to throughly consider both options. In my experience, it was difficult to add new extensions and phones with 8x8 because at least at that time we had 8x8 I could not add anything on the web admin. I had to call a sales rep which took a lot more time. Also, if you didn't purchase a phone and/or headset directly from 8x8 at a usually higher price than Amazon for example then you would have to spend anywhere from 30 minutes to hours on the phone with 8x8 tech support to program the phone to work with the 8x8 system so adding a new extension could turn into a long ordeal. I can easily add new extensions on 3CX directly in the web cpanel. Granted, if you are actually adding a new phone number you would need to purchase that number from a company like ATT first before adding it to 3CX. The difference between a phone number and an extension would be a phone number allows a customer to call in directly using that number. The extension would require the customer to call the main business number then be transferred to the extension. 3CX provides a list of supported phone models on their website
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GlobalMeet
GlobalMeet is much superior in service and attention to detail for their client's events. Repeat business is a gauge of success and they have much repeat business.
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Return on Investment
3CX
  • 3CX has a lot to offer for a very low cost as its business model is based on simultaneous calls and not per device. It's very cost effective and very affordable.
  • As the 3CX server does not require a high-performance server to run, with the Public Cloud option, it might allow even further savings.
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GlobalMeet
  • This platform allowed us to quickly pivot from a large-scale in-person meeting we had planned (before the pandemic) to a fully online version, which was paramount in maintaining our annual budget. It was a success and so appreciated by our entire audience!
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ScreenShots

3CX Screenshots

Screenshot of Video ConferencingScreenshot of Advanced Contact Center ReportingScreenshot of Management DashboardScreenshot of Live ChatScreenshot of 3CX AppScreenshot of See the Status of Your Colleagues

GlobalMeet Webcast Screenshots

Screenshot of GlobalMeet Webcast for Banking and Financial ServicesScreenshot of GlobalMeet Webcast keeps events secure