3CX vs. GoGuardian Teacher

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
3CX
Score 8.6 out of 10
N/A
Cyprus based company 3CX offers an IP PBX phone system.
$1.08
per user/per month
GoGuardian Teacher
Score 8.0 out of 10
N/A
GoGuardian, headquartered in Los Angeles, offers GoGuardian Teacher, a classroom management and digital learning environment application featuring activity timeline, screen viewer, and other features.N/A
Pricing
3CXGoGuardian Teacher
Editions & Modules
Pro
$1.08
per user/per month
Enterprise
$1.31
per user/per month
Standard
Free
No answers on this topic
Offerings
Pricing Offerings
3CXGoGuardian Teacher
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsPrice displayed is based on 25 users. 3CX pricing is based on the number of simultaneous calls your business requires or in other words, how many calls your system needs to support at once. Unlike other PBX vendors there is no per extension cost.
More Pricing Information
Features
3CXGoGuardian Teacher
Student and Faculty Administration
Comparison of Student and Faculty Administration features of Product A and Product B
3CX
-
Ratings
GoGuardian Teacher
6.4
3 Ratings
26% below category average
District Communications, such as messaging and alerting00 Ratings7.01 Ratings
Roster Management00 Ratings5.13 Ratings
Platform Customization00 Ratings7.01 Ratings
Teacher Self-Service00 Ratings6.01 Ratings
Student Data Security00 Ratings6.12 Ratings
Community Support00 Ratings6.82 Ratings
Class Scheduling00 Ratings7.01 Ratings
Best Alternatives
3CXGoGuardian Teacher
Small Businesses
Sangoma Asterisk
Sangoma Asterisk
Score 8.4 out of 10

No answers on this topic

Medium-sized Companies
Sangoma Asterisk
Sangoma Asterisk
Score 8.4 out of 10
Schoolmint Hero
Schoolmint Hero
Score 9.7 out of 10
Enterprises
Sangoma Asterisk
Sangoma Asterisk
Score 8.4 out of 10
Schoolmint Hero
Schoolmint Hero
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
3CXGoGuardian Teacher
Likelihood to Recommend
7.6
(14 ratings)
8.0
(7 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Support Rating
5.4
(2 ratings)
9.7
(3 ratings)
User Testimonials
3CXGoGuardian Teacher
Likelihood to Recommend
3CX
In many scenarios decision is driven by budget and compared to other solutions at the time of purchase [3CX] was simply the cheapest solution for what it has to offer. If you are looking for integrations, extensibility, and advanced functionalities, this might not be a solution for you. At the time of use (and this may have changed by now), there was a lack of APIs, CLI commands, and similar so nothing could be automated with the system. There are ways of importing data through CSV but automation would solve us so much time and support calls if we were able to connect with other systems.
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GoGuardian
GoGuardian Teacher is great for a teacher who needs a way to monitor student activities and work time on a laptop. It is easy to set up, simple to use and helps to keep students accountable when online in class. It integrates with Google Classroom which is a big help. It is more powerful for teachers experienced in using tech in the classroom. The archiving ability is great but the UX needs to improve.
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Pros
3CX
  • Simplicity: Using a single 3CX interface we can manage every phone and extension used throughout our company.
  • Flexibility: There are a wide variety of options to configure each extension and phone. Changing anything after the hardware is deployed is very easy.
  • Portability: Phones with 3CX can be easily moved or repurposed within an office or at remote locations, including users' homes. The mobile app allows users to use their office extension anywhere without exposing their cell number.
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GoGuardian
  • Cloud-based. Teachers do not have to monitor from just one device - they can do it from any device.
  • GoGuardian allows teachers to lock a student's screen when he/she needs the students attention.
  • GoGuardian allows the teacher to view all students' devices simultaneously.
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Cons
3CX
  • I would like to be able to see direct-dial numbers on the handsets. Currently that is not possible but that would be a nice feature.
  • You need an SBC per location, which can be a point of failure.
  • You also need a server that might get disconnected, which is another point of failure.
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GoGuardian
  • Scope of device monitoring (laptops, desktop computers and not just Chromebooks)
  • Needs an updated interface to more accurately fit advances in technology
  • Ability to more easily interact and adjust with a student's device
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Likelihood to Renew
3CX
No answers on this topic
GoGuardian
For a technology-heavy school, it is a necessary and good tool for managing classroom use of laptops. It is easy to set up and use. Helps track time on task and internet usage. Another source of data when speaking to parents about student work and activity. Can help plan and manage work time when you have limited devices.
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Support Rating
3CX
The 3CX Phone System is only a five because while they provide set-up/how-to/Q and A documents to help your district or company get started, they do not offer support for free. The documents provided, though, are good enough for you to get you up and running. We also found a good source of help through a sip trunk provider, which was a 3CX reseller provider.
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GoGuardian
The support is great. On the rare occasion that I've had to reach out to support they have been very quick to respond and extremely helpful. I've also had teachers reach out directly to support themselves. Most of the time I don't even know that a teacher has reached out to support until after the fact. They always seem satisfied.
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Alternatives Considered
3CX
The main differences between 8x8, Inc. and 3CX is pricing and ease of use in my opinion. The 3CX system uses annual based pricing plans based on of simultaneous calls your company needs, not the number of extensions/users and offers a free plan. 8x8, Inc. charges per extension with different plans. We currently have 19 extensions so the 3CX system makes more sense for us, however, if your company only has a few extensions you may want to throughly consider both options. In my experience, it was difficult to add new extensions and phones with 8x8 because at least at that time we had 8x8 I could not add anything on the web admin. I had to call a sales rep which took a lot more time. Also, if you didn't purchase a phone and/or headset directly from 8x8 at a usually higher price than Amazon for example then you would have to spend anywhere from 30 minutes to hours on the phone with 8x8 tech support to program the phone to work with the 8x8 system so adding a new extension could turn into a long ordeal. I can easily add new extensions on 3CX directly in the web cpanel. Granted, if you are actually adding a new phone number you would need to purchase that number from a company like ATT first before adding it to 3CX. The difference between a phone number and an extension would be a phone number allows a customer to call in directly using that number. The extension would require the customer to call the main business number then be transferred to the extension. 3CX provides a list of supported phone models on their website
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GoGuardian
I have used Hapara in a previous school district. GoGuardian is more user-friendly and easier to setup. I do think GoGuardian has some room on improving the ease of finding some areas of the program, but once you know the path to get there it is quick.
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Return on Investment
3CX
  • 3CX has a lot to offer for a very low cost as its business model is based on simultaneous calls and not per device. It's very cost effective and very affordable.
  • As the 3CX server does not require a high-performance server to run, with the Public Cloud option, it might allow even further savings.
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GoGuardian
  • We have been able to identify inappropriate websites that students have discovered. For example anonymous proxies, movie streaming, etc. Through this software, we have been able to identify the students and in turn block the websites.
  • We have been able to identify which students have been using other user's accounts. This was an unintended side effect of the software. If a teacher knows that a student is using a Chromebook but the student is not showing up in the software, we are easily able to deduce that the user must be using another student's account.
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ScreenShots

3CX Screenshots

Screenshot of Video ConferencingScreenshot of Advanced Contact Center ReportingScreenshot of Management DashboardScreenshot of Live ChatScreenshot of 3CX AppScreenshot of See the Status of Your Colleagues