What users are saying about
56 Ratings
7 Ratings
56 Ratings
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Score 7.8 out of 100
7 Ratings
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Score 8.2 out of 100

Feature Set Ratings

    Reporting & Analytics

    3CX

    Feature Set Not Supported
    N/A
    7.3

    LiveWebinar

    73%
    LiveWebinar ranks higher in 2/2 features

    Dashboards

    N/A
    0 Ratings
    6.7
    67%
    2 Ratings

    Data exportability

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Performance & Compatibility of Online Events Software

    3CX

    Feature Set Not Supported
    N/A
    9.0

    LiveWebinar

    90%
    LiveWebinar ranks higher in 2/2 features

    High quality audio

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Mobile support

    N/A
    0 Ratings
    8.0
    80%
    3 Ratings

    Online Meetings / Events

    3CX

    Feature Set Not Supported
    N/A
    9.0

    LiveWebinar

    90%
    LiveWebinar ranks higher in 4/4 features

    Calendar integration

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Record meetings / events

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    Slideshows

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    Event registration

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Online Events Collaboration

    3CX

    Feature Set Not Supported
    N/A
    8.5

    LiveWebinar

    85%
    LiveWebinar ranks higher in 2/2 features

    Audience polling

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Q&A

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    Online Events Security

    3CX

    Feature Set Not Supported
    N/A
    8.5

    LiveWebinar

    85%
    LiveWebinar ranks higher in 2/2 features

    Participant roles & permissions

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Confidential attendee list

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Online Events Marketing

    3CX

    Feature Set Not Supported
    N/A
    8.5

    LiveWebinar

    85%
    LiveWebinar ranks higher in 2/2 features

    Branding options

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    Integration to Marketing Automation

    N/A
    0 Ratings
    8.0
    80%
    3 Ratings

    Attribute Ratings

    • LiveWebinar is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    7.1

    3CX

    71%
    14 Ratings
    9.0

    LiveWebinar

    90%
    3 Ratings

    Likelihood to Renew

    3CX

    N/A
    0 Ratings
    10.0

    LiveWebinar

    100%
    1 Rating

    Usability

    3CX

    N/A
    0 Ratings
    9.0

    LiveWebinar

    90%
    1 Rating

    Support Rating

    5.4

    3CX

    54%
    4 Ratings
    10.0

    LiveWebinar

    100%
    1 Rating

    Likelihood to Recommend

    3CX

    In many scenarios decision is driven by budget and compared to other solutions at the time of purchase [3CX] was simply the cheapest solution for what it has to offer. If you are looking for integrations, extensibility, and advanced functionalities, this might not be a solution for you. At the time of use (and this may have changed by now), there was a lack of APIs, CLI commands, and similar so nothing could be automated with the system. There are ways of importing data through CSV but automation would solve us so much time and support calls if we were able to connect with other systems.
    Read full review

    RTCLab

    LiveWebinar is best for individuals holding quick meetings or daily scheduled events. Having friction less meetings for teams which does not require prior app installation or setup makes this the perfect webinar platform for persons with techphobia. Schedule, Send, and Start the meeting. There's even built in surveys and tests which makes the meeting or event more engaging and interactive. Unfortunately for multi-day events, it is very hard to use LiveWebinar for this purpose. Let's say for virtual conferences which has defined dates and times for each session, LiveWebinar won't fit this purpose, or at least, it is very hard to execute this scenario using the platform.
    Read full review

    Pros

    3CX

    • Simplicity: Using a single 3CX interface we can manage every phone and extension used throughout our company.
    • Flexibility: There are a wide variety of options to configure each extension and phone. Changing anything after the hardware is deployed is very easy.
    • Portability: Phones with 3CX can be easily moved or repurposed within an office or at remote locations, including users' homes. The mobile app allows users to use their office extension anywhere without exposing their cell number.
    Read full review

    RTCLab

    • Let's you create dedicated (permanent) meeting rooms for recurring meetings/training.
    • Easy overview of all past events/webinars.
    • Branding of a meeting room with company logo possible.
    • Lots of features that make the meeting more professional.
    • No need to install software to connect to a webinar.
    Read full review

    Cons

    3CX

    • I would like to be able to see direct-dial numbers on the handsets. Currently that is not possible but that would be a nice feature.
    • You need an SBC per location, which can be a point of failure.
    • You also need a server that might get disconnected, which is another point of failure.
    Read full review

    RTCLab

    • Connectivity and streaming are not always reliable and a webpage needs to be reloaded.
    Read full review

    Pricing Details

    3CX

    Starting Price

    $0

    Editions & Modules

    3CX editions and modules pricing
    EditionModules
    StandardFree1
    Pro1.082
    Enterprise1.313

    Footnotes

    1. none
    2. per user/per month
    3. per user/per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Price displayed is based on 25 users. 3CX pricing is based on the number of simultaneous calls your business requires or in other words, how many calls your system needs to support at once. Unlike other PBX vendors there is no per extension cost.

    LiveWebinar

    Starting Price

    $17.99 per month per user

    Editions & Modules

    LiveWebinar editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      Likelihood to Renew

      3CX

      No answers on this topic

      RTCLab

      Absolutely love the features of Livewebinar and it's probably the most advanced Live webinar solution that I have used. Even with the absence of a native mobile app, the platform is useable on mobile or tablet screen sizes. There's no noticeable lags during the presentation and users find it easy to use and navigate during the presentations / webinars.
      Read full review

      Usability

      3CX

      No answers on this topic

      RTCLab

      LiveWebinar is an all in one solution for daily meetings and events. I made it a 9 as it is almost perfect in its current form. However, there were some reported issues on mobile connectivity as there is no native app of LiveWebinar for both iOS and Android. Moreover, I'm hoping that LiveWebinar could connect to my Google, Outlook, or iCal calendar to synch events regularly. I'd love to see my calendar inside LiveWebinar which makes it to the top of the feature wishlist for this platform. Further, if LiveWebinar is able to handle multiple day events or meetings with just a few clicks, that would make this platform, a 11/10 rating!
      Read full review

      Support Rating

      3CX

      The 3CX Phone System is only a five because while they provide set-up/how-to/Q and A documents to help your district or company get started, they do not offer support for free. The documents provided, though, are good enough for you to get you up and running. We also found a good source of help through a sip trunk provider, which was a 3CX reseller provider.
      Read full review

      RTCLab

      Customer support of LiveWebinar is top notch. They are available almost 24x7x365. I rarely wait for the next response and given that people are not suppose to work on holidays or weekends, their support agents are always there to lend a helping hand. The responses are spot on. It's not that I need help with platform having some issues or anything, but for general account questions, they quickly respond to each and every query I raise over to support. Definitely one of the best things with LiveWebinar.
      Read full review

      Alternatives Considered

      3CX

      The main differences between 8x8, Inc. and 3CX is pricing and ease of use in my opinion. The 3CX system uses annual based pricing plans based on of simultaneous calls your company needs, not the number of extensions/users and offers a free plan. 8x8, Inc. charges per extension with different plans. We currently have 19 extensions so the 3CX system makes more sense for us, however, if your company only has a few extensions you may want to throughly consider both options. In my experience, it was difficult to add new extensions and phones with 8x8 because at least at that time we had 8x8 I could not add anything on the web admin. I had to call a sales rep which took a lot more time. Also, if you didn't purchase a phone and/or headset directly from 8x8 at a usually higher price than Amazon for example then you would have to spend anywhere from 30 minutes to hours on the phone with 8x8 tech support to program the phone to work with the 8x8 system so adding a new extension could turn into a long ordeal. I can easily add new extensions on 3CX directly in the web cpanel. Granted, if you are actually adding a new phone number you would need to purchase that number from a company like ATT first before adding it to 3CX. The difference between a phone number and an extension would be a phone number allows a customer to call in directly using that number. The extension would require the customer to call the main business number then be transferred to the extension. 3CX provides a list of supported phone models on their website
      Read full review

      RTCLab

      • Lower cost of ownership
      • Same or superior features
      • No additional software needs to be installed to join the meeting since everybody has already a web browser.
      Read full review

      Return on Investment

      3CX

      • 3CX has a lot to offer for a very low cost as its business model is based on simultaneous calls and not per device. It's very cost effective and very affordable.
      • As the 3CX server does not require a high-performance server to run, with the Public Cloud option, it might allow even further savings.
      Read full review

      RTCLab

      • LiveWebinar has made coordinating schedules for training easier.
      Read full review

      Screenshots

      Add comparison