3CX vs. WorkCast Present+

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
3CX
Score 8.3 out of 10
N/A
Cyprus based company 3CX offers an IP PBX phone system.
$1.08
per user/per month
WorkCast Present+
Score 9.1 out of 10
Mid-Size Companies (51-1,000 employees)
Present+ is a fully featured webinar tool that is designed to allow users to quickly create webinars. It includes registration, email communications, live and on demand events, and advanced branding capability. All on-demand recordings of live webinars can be recorded automatically and are fully hosted. Present+ is a browser-based, mobile and multi-device friendly platform.  No app installations or plugin downloads are required.N/A
Pricing
3CXWorkCast Present+
Editions & Modules
Pro
$1.08
per user/per month
Enterprise
$1.31
per user/per month
Standard
Free
No answers on this topic
Offerings
Pricing Offerings
3CXWorkCast Present+
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalOptional
Additional DetailsPrice displayed is based on 25 users. 3CX pricing is based on the number of simultaneous calls your business requires or in other words, how many calls your system needs to support at once. Unlike other PBX vendors there is no per extension cost.
More Pricing Information
Community Pulse
3CXWorkCast Present+
Top Pros
Top Cons

No answers on this topic

Features
3CXWorkCast Present+
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
3CX
-
Ratings
WorkCast Present+
8.6
2 Ratings
14% above category average
Dashboards00 Ratings8.62 Ratings
Data exportability00 Ratings8.62 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
3CX
-
Ratings
WorkCast Present+
9.1
2 Ratings
12% above category average
High quality audio00 Ratings9.12 Ratings
Mobile support00 Ratings9.12 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
3CX
-
Ratings
WorkCast Present+
9.0
2 Ratings
10% above category average
Calendar integration00 Ratings9.12 Ratings
Record meetings / events00 Ratings9.12 Ratings
Slideshows00 Ratings8.62 Ratings
Event registration00 Ratings9.12 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
3CX
-
Ratings
WorkCast Present+
9.1
2 Ratings
9% above category average
Audience polling00 Ratings9.12 Ratings
Q&A00 Ratings9.12 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
3CX
-
Ratings
WorkCast Present+
9.1
1 Ratings
8% above category average
Participant roles & permissions00 Ratings9.11 Ratings
Confidential attendee list00 Ratings9.11 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
3CX
-
Ratings
WorkCast Present+
9.1
2 Ratings
14% above category average
Branding options00 Ratings9.12 Ratings
Integration to Marketing Automation00 Ratings9.12 Ratings
Best Alternatives
3CXWorkCast Present+
Small Businesses
Sangoma Asterisk
Sangoma Asterisk
Score 8.3 out of 10
ClickMeeting
ClickMeeting
Score 9.4 out of 10
Medium-sized Companies
Sangoma Asterisk
Sangoma Asterisk
Score 8.3 out of 10
ClickMeeting
ClickMeeting
Score 9.4 out of 10
Enterprises
Sangoma Asterisk
Sangoma Asterisk
Score 8.3 out of 10
GoTo Webinar
GoTo Webinar
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
3CXWorkCast Present+
Likelihood to Recommend
7.9
(14 ratings)
9.1
(2 ratings)
Support Rating
5.4
(2 ratings)
-
(0 ratings)
User Testimonials
3CXWorkCast Present+
Likelihood to Recommend
3CX
In many scenarios decision is driven by budget and compared to other solutions at the time of purchase [3CX] was simply the cheapest solution for what it has to offer. If you are looking for integrations, extensibility, and advanced functionalities, this might not be a solution for you. At the time of use (and this may have changed by now), there was a lack of APIs, CLI commands, and similar so nothing could be automated with the system. There are ways of importing data through CSV but automation would solve us so much time and support calls if we were able to connect with other systems.
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WorkCast Corporation
We will be using Present+ when we have training sessions, show and tells and new product launches.
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Pros
3CX
  • Simplicity: Using a single 3CX interface we can manage every phone and extension used throughout our company.
  • Flexibility: There are a wide variety of options to configure each extension and phone. Changing anything after the hardware is deployed is very easy.
  • Portability: Phones with 3CX can be easily moved or repurposed within an office or at remote locations, including users' homes. The mobile app allows users to use their office extension anywhere without exposing their cell number.
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WorkCast Corporation
  • Embedded webinars - embed your webinars directly into your landing pages!
  • Useful features - it's packed full of useful features, focusing on the ones that are going to genuinely be of use (i.e., there's no bloat).
  • Well supported - there's a full team at the end of a phone or email if you have any questions at all.
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Cons
3CX
  • I would like to be able to see direct-dial numbers on the handsets. Currently that is not possible but that would be a nice feature.
  • You need an SBC per location, which can be a point of failure.
  • You also need a server that might get disconnected, which is another point of failure.
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WorkCast Corporation
  • The Presenter 'Pods' could do with tips to explain that these can be repositioned.
  • The questions/polls have room for improvement.
Read full review
Support Rating
3CX
The 3CX Phone System is only a five because while they provide set-up/how-to/Q and A documents to help your district or company get started, they do not offer support for free. The documents provided, though, are good enough for you to get you up and running. We also found a good source of help through a sip trunk provider, which was a 3CX reseller provider.
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WorkCast Corporation
No answers on this topic
Alternatives Considered
3CX
The main differences between 8x8, Inc. and 3CX is pricing and ease of use in my opinion. The 3CX system uses annual based pricing plans based on of simultaneous calls your company needs, not the number of extensions/users and offers a free plan. 8x8, Inc. charges per extension with different plans. We currently have 19 extensions so the 3CX system makes more sense for us, however, if your company only has a few extensions you may want to throughly consider both options. In my experience, it was difficult to add new extensions and phones with 8x8 because at least at that time we had 8x8 I could not add anything on the web admin. I had to call a sales rep which took a lot more time. Also, if you didn't purchase a phone and/or headset directly from 8x8 at a usually higher price than Amazon for example then you would have to spend anywhere from 30 minutes to hours on the phone with 8x8 tech support to program the phone to work with the 8x8 system so adding a new extension could turn into a long ordeal. I can easily add new extensions on 3CX directly in the web cpanel. Granted, if you are actually adding a new phone number you would need to purchase that number from a company like ATT first before adding it to 3CX. The difference between a phone number and an extension would be a phone number allows a customer to call in directly using that number. The extension would require the customer to call the main business number then be transferred to the extension. 3CX provides a list of supported phone models on their website
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WorkCast Corporation
Products such as GoToWebinar are great, but they never truly met our expectations or requirements. We used them for years, but the lack of audience engagement was poor, both in terms of when actually in the webinar and when promoting it. The most annoying feature was the fact the process was disjointed - to watch the webinar, you had to leave the landing page, which was massively frustrating.
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Return on Investment
3CX
  • 3CX has a lot to offer for a very low cost as its business model is based on simultaneous calls and not per device. It's very cost effective and very affordable.
  • As the 3CX server does not require a high-performance server to run, with the Public Cloud option, it might allow even further savings.
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WorkCast Corporation
  • It's difficult to quantify the ROI financial return but we feel it's had a positive impact on our brand perception.
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ScreenShots

3CX Screenshots

Screenshot of Video ConferencingScreenshot of Advanced Contact Center ReportingScreenshot of Management DashboardScreenshot of Live ChatScreenshot of 3CX AppScreenshot of See the Status of Your Colleagues

WorkCast Present+ Screenshots

Screenshot of Simple design to create EventsScreenshot of Screenshot of Advanced Analytics available in the platformScreenshot of Advanced, interactive console  for presenters