What users are saying about
47 Ratings
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Score 7.6 out of 100
22 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

3CX

In many scenarios decision is driven by budget and compared to other solutions at the time of purchase [3CX] was simply the cheapest solution for what it has to offer. If you are looking for integrations, extensibility, and advanced functionalities, this might not be a solution for you. At the time of use (and this may have changed by now), there was a lack of APIs, CLI commands, and similar so nothing could be automated with the system. There are ways of importing data through CSV but automation would solve us so much time and support calls if we were able to connect with other systems.
Anonymous | TrustRadius Reviewer

TeamViewer Meeting (formerly Blizz)

Blizz is great for any kind of video conferencing call, it brings a lot to the table and manages to execute its service very well. I would recommend it to anyone that is looking for an affordable and solid video conferencing experience. In my opinion, it would suit both medium and small teams the most.
Anna Abalyan | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

3CX
TeamViewer Meeting (formerly Blizz)
7.5
High quality audio
3CX
TeamViewer Meeting (formerly Blizz)
10.0
High quality video
3CX
TeamViewer Meeting (formerly Blizz)
9.0
Low bandwidth requirements
3CX
TeamViewer Meeting (formerly Blizz)
8.0
Mobile support
3CX
TeamViewer Meeting (formerly Blizz)
3.0

Screen Sharing

3CX
TeamViewer Meeting (formerly Blizz)
9.0
Desktop sharing
3CX
TeamViewer Meeting (formerly Blizz)
10.0
Whiteboards
3CX
TeamViewer Meeting (formerly Blizz)
8.0

Online Meetings / Events

3CX
TeamViewer Meeting (formerly Blizz)
8.4
Calendar integration
3CX
TeamViewer Meeting (formerly Blizz)
10.0
Meeting initiation
3CX
TeamViewer Meeting (formerly Blizz)
8.0
Integrates with social media
3CX
TeamViewer Meeting (formerly Blizz)
6.0
Record meetings / events
3CX
TeamViewer Meeting (formerly Blizz)
8.0
Slideshows
3CX
TeamViewer Meeting (formerly Blizz)
10.0

Online Events Collaboration

3CX
TeamViewer Meeting (formerly Blizz)
9.5
Live chat
3CX
TeamViewer Meeting (formerly Blizz)
10.0
Audience polling
3CX
TeamViewer Meeting (formerly Blizz)
9.0

Online Events Security

3CX
TeamViewer Meeting (formerly Blizz)
9.0
User authentication
3CX
TeamViewer Meeting (formerly Blizz)
10.0
Participant roles & permissions
3CX
TeamViewer Meeting (formerly Blizz)
9.0
Confidential attendee list
3CX
TeamViewer Meeting (formerly Blizz)
8.0

Pros

3CX

  • Simplicity: Using a single 3CX interface we can manage every phone and extension used throughout our company.
  • Flexibility: There are a wide variety of options to configure each extension and phone. Changing anything after the hardware is deployed is very easy.
  • Portability: Phones with 3CX can be easily moved or repurposed within an office or at remote locations, including users' homes. The mobile app allows users to use their office extension anywhere without exposing their cell number.
Anonymous | TrustRadius Reviewer

TeamViewer Meeting (formerly Blizz)

  • Very effective linking of different devices. Easy to join from anywhere/any device by just entering the meeting ID.
  • Minimal, intuitive interface that takes very little getting used to. I skipped the help section and still figured everything out within a couple of minutes.
  • Pairs with Outlook so you can view all your existing contacts from within Blizz. Really saves time and stops anyone being missed out.
  • Can support up to 300 participants.
  • Reasonable pricing structure. Free for personal use and still good value for the higher-level packages. You can also add local numbers for free.
  • Live text chat for use during a meeting if you have something to say but don’t want to interrupt the presenter.
  • A secured connection so there are no issues sending sensitive documents etc.
  • The audio and video quality has always been excellent (although I’ve come to expect this from any conferencing software nowadays).
Tom Foster | TrustRadius Reviewer

Cons

3CX

  • The set up can seem a little daunting, especially if you plan to take it on internally.
  • The apps are great, having your extension on your device is great but the desktop/windows app is a little dated, could do with an update.
Marouane Tohme | TrustRadius Reviewer

TeamViewer Meeting (formerly Blizz)

  • You can sense that the product is still in development/introduction stages, but has the potential of getting bigger
  • Some UI improvements are necessary
  • Not a lot of public awareness
Lucas Martin | TrustRadius Reviewer

Usability

3CX

3CX 8.0
Based on 1 answer
It's been doing really good job for us. Are there better PBX systems out there? For sure there are, with more features and better support. But those are way more expensive and harder to implement and maintain. This system is almost no brainier, next -> next -> next -> finish and you have installed it. With a few more configs to hook it up to your SIP or PRI lines, you are up and running! Everything is GUI based so it's easy to navigate. It have everything you need to run serious call centre so I would recommend it for anyone unless you are Fortune 500 company with billions of budget for IT, then spend the big money and go with Cisco PBX.
Anonymous | TrustRadius Reviewer

TeamViewer Meeting (formerly Blizz)

No score
No answers yet
No answers on this topic

Support Rating

3CX

3CX 4.9
Based on 5 answers
The 3CX Phone System is only a five because while they provide set-up/how-to/Q and A documents to help your district or company get started, they do not offer support for free. The documents provided, though, are good enough for you to get you up and running. We also found a good source of help through a sip trunk provider, which was a 3CX reseller provider.
Laura Steinbrink | TrustRadius Reviewer

TeamViewer Meeting (formerly Blizz)

TeamViewer Meeting (formerly Blizz) 9.0
Based on 2 answers
The last time I had interaction with Blizz by TeamViewer support was directly on their website in the Help option, I sent them a written message, and in a few minutes, they had already answered me.I think the technical service is efficient.
Denise Heaton | TrustRadius Reviewer

Alternatives Considered

3CX

The main differences between 8x8, Inc. and 3CX is pricing and ease of use in my opinion. The 3CX system uses annual based pricing plans based on of simultaneous calls your company needs, not the number of extensions/users and offers a free plan. 8x8, Inc. charges per extension with different plans. We currently have 19 extensions so the 3CX system makes more sense for us, however, if your company only has a few extensions you may want to throughly consider both options. In my experience, it was difficult to add new extensions and phones with 8x8 because at least at that time we had 8x8 I could not add anything on the web admin. I had to call a sales rep which took a lot more time. Also, if you didn't purchase a phone and/or headset directly from 8x8 at a usually higher price than Amazon for example then you would have to spend anywhere from 30 minutes to hours on the phone with 8x8 tech support to program the phone to work with the 8x8 system so adding a new extension could turn into a long ordeal. I can easily add new extensions on 3CX directly in the web cpanel. Granted, if you are actually adding a new phone number you would need to purchase that number from a company like ATT first before adding it to 3CX. The difference between a phone number and an extension would be a phone number allows a customer to call in directly using that number. The extension would require the customer to call the main business number then be transferred to the extension. 3CX provides a list of supported phone models on their website
Anonymous | TrustRadius Reviewer

TeamViewer Meeting (formerly Blizz)

I’ve previously used household names like Zoom and Skype for my video conference calls, but neither provides as much as Blizz in terms of scheduling features.And to be honest, Blizz’s user interface and connectivity are as good if not better than those platforms, despite its relative newness.
Daniel Rozenblum | TrustRadius Reviewer

Return on Investment

3CX

  • 3CX has a lot to offer for a very low cost as its business model is based on simultaneous calls and not per device. It's very cost effective and very affordable.
  • As the 3CX server does not require a high-performance server to run, with the Public Cloud option, it might allow even further savings.
Artur Bittencourt | TrustRadius Reviewer

TeamViewer Meeting (formerly Blizz)

  • Blizz ensures that my service quality rating is not compromised due to bad connectivity. Return on investment is 100%.
  • Blizz has a modern and simple design. This makes it easy for the user to get started as there is no learning curve.
  • Remote screen share is slick and the Blizz controls on-screen take up minimal space, taking nothing away from the user experience.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

3CX

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

3CX Editions & Modules

Edition
StandardFree
Pro1.082
Enterprise1.312
  1. per user/per month
Additional Pricing Details
Price displayed is based on 25 users. 3CX pricing is based on the number of simultaneous calls your business requires or in other words, how many calls your system needs to support at once. Unlike other PBX vendors there is no per extension cost.

TeamViewer Meeting (formerly Blizz)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

TeamViewer Meeting (formerly Blizz) Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

3CX
7.5
TeamViewer Meeting (formerly Blizz)
9.0

Usability

3CX
8.0
TeamViewer Meeting (formerly Blizz)

Support Rating

3CX
4.9
TeamViewer Meeting (formerly Blizz)
9.0

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