3CX vs. Tencent VooV Meeting (TVM)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
3CX
Score 8.4 out of 10
N/A
Cyprus based company 3CX offers an IP PBX phone system.
$1.08
per user/per month
Tencent VooV Meeting (TVM)
Score 8.5 out of 10
N/A
Tencent VooV Meeting (TVM) is a video conferencing service powered by Tencent that is built for collaboration. With this product, users can schedule and join meetings, anytime, anywhere, to eliminate the need to travel and allowing users to be more productive.N/A
Pricing
3CXTencent VooV Meeting (TVM)
Editions & Modules
Pro
$1.08
per user/per month
Enterprise
$1.31
per user/per month
Standard
Free
No answers on this topic
Offerings
Pricing Offerings
3CXTencent VooV Meeting (TVM)
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsPrice displayed is based on 25 users. 3CX pricing is based on the number of simultaneous calls your business requires or in other words, how many calls your system needs to support at once. Unlike other PBX vendors there is no per extension cost.
More Pricing Information
Features
3CXTencent VooV Meeting (TVM)
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
3CX
-
Ratings
Tencent VooV Meeting (TVM)
9.0
1 Ratings
12% above category average
High quality audio00 Ratings9.01 Ratings
High quality video00 Ratings9.01 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
3CX
-
Ratings
Tencent VooV Meeting (TVM)
9.0
1 Ratings
11% above category average
Desktop sharing00 Ratings9.01 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
3CX
-
Ratings
Tencent VooV Meeting (TVM)
9.0
1 Ratings
9% above category average
Meeting initiation00 Ratings9.01 Ratings
Slideshows00 Ratings9.01 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
3CX
-
Ratings
Tencent VooV Meeting (TVM)
9.0
1 Ratings
7% above category average
Live chat00 Ratings9.01 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
3CX
-
Ratings
Tencent VooV Meeting (TVM)
9.0
1 Ratings
7% above category average
User authentication00 Ratings9.01 Ratings
Participant roles & permissions00 Ratings9.01 Ratings
Best Alternatives
3CXTencent VooV Meeting (TVM)
Small Businesses
Sangoma Asterisk
Sangoma Asterisk
Score 8.2 out of 10
PanTerra Streams
PanTerra Streams
Score 9.4 out of 10
Medium-sized Companies
Sangoma Asterisk
Sangoma Asterisk
Score 8.2 out of 10
PanTerra Streams
PanTerra Streams
Score 9.4 out of 10
Enterprises
Sangoma Asterisk
Sangoma Asterisk
Score 8.2 out of 10
Webex App
Webex App
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
3CXTencent VooV Meeting (TVM)
Likelihood to Recommend
7.5
(14 ratings)
7.0
(1 ratings)
Support Rating
5.4
(4 ratings)
-
(0 ratings)
User Testimonials
3CXTencent VooV Meeting (TVM)
Likelihood to Recommend
3CX
In many scenarios decision is driven by budget and compared to other solutions at the time of purchase [3CX] was simply the cheapest solution for what it has to offer. If you are looking for integrations, extensibility, and advanced functionalities, this might not be a solution for you. At the time of use (and this may have changed by now), there was a lack of APIs, CLI commands, and similar so nothing could be automated with the system. There are ways of importing data through CSV but automation would solve us so much time and support calls if we were able to connect with other systems.
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Tencent Cloud
It is most ideal for meetings with people residing in China. Outside of China, it is less common compared to Zoom, MS Teams, Google Meet, and other popular meeting platforms. While it is lesser known, it possesses powerful features and is technically on par with any other meeting platform. I have no issues using it on a daily basis. For someone whose primary calendar is Google, perhaps Google Meet is still the most seamless integrated solution.
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Pros
3CX
  • Simplicity: Using a single 3CX interface we can manage every phone and extension used throughout our company.
  • Flexibility: There are a wide variety of options to configure each extension and phone. Changing anything after the hardware is deployed is very easy.
  • Portability: Phones with 3CX can be easily moved or repurposed within an office or at remote locations, including users' homes. The mobile app allows users to use their office extension anywhere without exposing their cell number.
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Tencent Cloud
  • Access Control
  • Intuitive Controls within Meeting
  • Attendee and Content Sharing Management
  • Powerful features such as beauty filter, network checks
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Cons
3CX
  • I would like to be able to see direct-dial numbers on the handsets. Currently that is not possible but that would be a nice feature.
  • You need an SBC per location, which can be a point of failure.
  • You also need a server that might get disconnected, which is another point of failure.
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Tencent Cloud
  • Home screen lacks certain functions
  • Integration with Google Calendar
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Support Rating
3CX
The 3CX Phone System is only a five because while they provide set-up/how-to/Q and A documents to help your district or company get started, they do not offer support for free. The documents provided, though, are good enough for you to get you up and running. We also found a good source of help through a sip trunk provider, which was a 3CX reseller provider.
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Tencent Cloud
No answers on this topic
Alternatives Considered
3CX
The main differences between 8x8, Inc. and 3CX is pricing and ease of use in my opinion. The 3CX system uses annual based pricing plans based on of simultaneous calls your company needs, not the number of extensions/users and offers a free plan. 8x8, Inc. charges per extension with different plans. We currently have 19 extensions so the 3CX system makes more sense for us, however, if your company only has a few extensions you may want to throughly consider both options. In my experience, it was difficult to add new extensions and phones with 8x8 because at least at that time we had 8x8 I could not add anything on the web admin. I had to call a sales rep which took a lot more time. Also, if you didn't purchase a phone and/or headset directly from 8x8 at a usually higher price than Amazon for example then you would have to spend anywhere from 30 minutes to hours on the phone with 8x8 tech support to program the phone to work with the 8x8 system so adding a new extension could turn into a long ordeal. I can easily add new extensions on 3CX directly in the web cpanel. Granted, if you are actually adding a new phone number you would need to purchase that number from a company like ATT first before adding it to 3CX. The difference between a phone number and an extension would be a phone number allows a customer to call in directly using that number. The extension would require the customer to call the main business number then be transferred to the extension. 3CX provides a list of supported phone models on their website
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Tencent Cloud
Technically, TVM is on par and perhaps perform better than most of the rest. It does a really good job at what it's supposed to do, a meeting platform with strong support features for video, audio and presentation. The only issue is in prevalence, there doesn't seem to be a web version available, so invitees who don't have the TVM platform are required to download and install the software before they can join a meeting. This creates more friction compared to Google and MS Teams, which offer web versions of the meeting interface.
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Return on Investment
3CX
  • 3CX has a lot to offer for a very low cost as its business model is based on simultaneous calls and not per device. It's very cost effective and very affordable.
  • As the 3CX server does not require a high-performance server to run, with the Public Cloud option, it might allow even further savings.
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Tencent Cloud
  • Hassle-free communication with Chinese counterparts
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ScreenShots

3CX Screenshots

Screenshot of Video ConferencingScreenshot of Advanced Contact Center ReportingScreenshot of Management DashboardScreenshot of Live ChatScreenshot of 3CX AppScreenshot of See the Status of Your Colleagues