3CX Phone System vs Zoho SalesIQ

• Simplicity: Using a single 3CX interface we can manage every phone and extension used throughout our company.
• Flexibility: There are a wide variety of options to configure each extension and phone. Changing anything after the hardware is deployed is very easy.
• Portability: Phones with 3CX can be easily moved or repurposed within an office or at remote locations, including users' homes. The mobile app allows users to use their office extension anywhere without exposing their cell number.

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• Synchronizing with CRM
• Automation
• Customization based on customer behaviour
• Visibility of customers on the site and their actions

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• The webmeeting function is clumsy compared to Zoom or Google Meets (Hangouts).
• There is no support offered without paying for it, but the web forum that is offered for free does allow you to throw out questions and have them answered by someone in the community of 3CX user administrators.

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• Improve the mobile app. Make it more similar to the portal but flexible to navigate.
• Automatic leads (or actions). When a visitor meets some conditions, open a window requesting a name and email (and/or additional information).
• Visit goals. When a visitor is the X visitor of this place today (for the month). Something like that could be cool.

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• 3CX has a lot to offer for a very low cost as its business model is based on simultaneous calls and not per device. It's very cost effective and very affordable.
• As the 3CX server does not require a high-performance server to run, with the Public Cloud option, it might allow even further savings.

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• Definitely positive. I include it as part of a very good system that works for us as a company.
• It's not expensive when included in the CRM plus package.
• When synced with your database via the CRM it is a very good tool.

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