What users are saying about

3dcart

5 Ratings

3dcart

5 Ratings
Score 6.4 out of 101

Business Catalyst

56 Ratings
Score 7.5 out of 101

Add comparison

Likelihood to Recommend

3dcart

3dcart is well suited to getting a site up and running quickly with shopping cart capabilities. The merchant account set up was easy and there are inventory and shipping capabilities, as well. It is a very powerful tool for a small business without full time IT support on staff. While I did not have many products, it seemed like a merchant with a large inventory would have to spend a great deal of time on setting up the store

Business Catalyst

The key question to a client would be to ask if they want to be able to do their own web site site maintenance without the need of software. The added benefit of the CMS is that it also comes with the CRM, e-Mail campaign capabilities, reporting and much more.

Feature Rating Comparison

Online Storefront

3dcart
7.0
Business Catalyst
Product catalog & listings
3dcart
8.0
Business Catalyst
Product management
3dcart
8.0
Business Catalyst
Branding
3dcart
6.0
Business Catalyst
Mobile storefront
3dcart
6.0
Business Catalyst
Product variations
3dcart
8.0
Business Catalyst
Website integration
3dcart
7.0
Business Catalyst
Visual customization
3dcart
6.0
Business Catalyst

Online Shopping Cart

3dcart
9.0
Business Catalyst
Checkout user experience
3dcart
9.0
Business Catalyst

Online Payment System

3dcart
8.0
Business Catalyst
eCommerce security
3dcart
8.0
Business Catalyst

eCommerce Marketing

3dcart
7.5
Business Catalyst
Promotions & discounts
3dcart
10.0
Business Catalyst
SEO
3dcart
5.0
Business Catalyst

eCommerce Business Management

3dcart
8.0
Business Catalyst
Custom functionality
3dcart
8.0
Business Catalyst

Email & Online Marketing

3dcart
Business Catalyst
6.6
WYSIWYG email editor
3dcart
Business Catalyst
3.5
Dynamic content
3dcart
Business Catalyst
8.8
Ability to test dynamic content
3dcart
Business Catalyst
6.9
Landing pages
3dcart
Business Catalyst
6.4
A/B testing
3dcart
Business Catalyst
7.1
Mobile optimization
3dcart
Business Catalyst
8.1
Email deliverability
3dcart
Business Catalyst
8.3
List management
3dcart
Business Catalyst
4.0
Triggered drip sequences
3dcart
Business Catalyst
6.8

Lead Management

3dcart
Business Catalyst
2.2
Lead nurturing
3dcart
Business Catalyst
2.3
Lead scoring and grading
3dcart
Business Catalyst
2.5
Data quality management
3dcart
Business Catalyst
1.8
Automated sales alerts and tasks
3dcart
Business Catalyst
2.3

Campaign Management

3dcart
Business Catalyst
2.8
Calendaring
3dcart
Business Catalyst
3.0
Event/webinar marketing
3dcart
Business Catalyst
2.7

Social Media Marketing

3dcart
Business Catalyst
8.2
Social sharing and campaigns
3dcart
Business Catalyst
7.8
Social profile integration
3dcart
Business Catalyst
8.6

Reporting & Analytics

3dcart
Business Catalyst
7.4
Dashboards
3dcart
Business Catalyst
8.2
Standard reports
3dcart
Business Catalyst
7.4
Custom reports
3dcart
Business Catalyst
6.5

Platform & Infrastructure

3dcart
Business Catalyst
6.2
API
3dcart
Business Catalyst
5.8
Role-based workflow & approvals
3dcart
Business Catalyst
7.2
Customizability
3dcart
Business Catalyst
6.3
Integration with Salesforce.com
3dcart
Business Catalyst
5.5

Pros

  • Strong shopping cart capabilities, with all types of promotions and discounting capabilities. Easy to set up the promotion and implement the campaign.
  • Integration with our email provider to be able to segment buyers based on timing of purchase.
  • Easy to use blog, was able to set up each post simply and create SEO/Meta tags associated with each post.
  • Products set up was easy and there are options for categories and classes to make setting up the store easy.
  • Easy to use for someone with no programming skills.
  • As mentioned previously, we use the Content Holder module quite often because of the ability to place any html content that is prone to being frequently edited. It simplifies the process and allows us to simplify our templates.
  • We also like the ease of the Photo Gallery and how simple it is to either add or remove photos from the gallery once it has been placed.
  • Media Downloads seems to be a very helpful resource. With its ability to be categorized both by file type and customized categories within the web site and then placed by category also helps us streamline document placement especially when there are large number of those resources to organize.
  • News is obviously a much needed resource and it is simple to add news items, classify them and place them on template pages where they are fed. It is one of the easiest items to teach new clients how to manage.
  • Web Apps is our most prized module because of the ease of creating a database, then being able to style the output in any shape form or fashion.

Cons

  • Using images on the site and in the blog was a cumbersome process. The upload was easy enough, but finding and using the image after upload was terrible. The navigation of the images was difficult and there were no sort functions.
  • For a simple site without the need for a log in admin or shipping, these functions and capabilities were not easily hidden or removed. You needed to have a programmer go into the code to remove them. For a tool like 3dcart, it seemed to be something they could have taken care of with check boxes in the settings.
  • While expected, the templates available were very basic and simple. To enhance the look of your site, you will need a programmer or pay for the premium templates.
  • The Web Forms is very helpful and easy to create. Placing the forms is simple especially when inserting as a module. The problem comes after placement. It is time consuming if there are any edits that need to be made to the form. For example, if you are in the U.S., you typically do not want other countries to show up on a dropdown menu. It would be great if BC would allow you to check the countries (or states) that you want to be active. Also, often times within a web form you may want to include to separate address fields. That is not allowed unless you go back and do custom editing for the forms. "Workarounds" are typically possible but for the designer, anything that adds time to the process also cuts down on profitability.
  • Where we enjoy the ease of creating Photo Galleries, we also don't like the fact that you can style the output like you can within other module templates. For example, many clients would like to offer better descriptions and even style the descriptions. If displaying a photo from a art museum, you may want to give the proper title and that would include italicizing the name of the artwork.
  • One of our biggest pet peeves is the fact that BC only offers the European date style when displaying that dates in the modules. You should be able to check a box on which date style should be shown.
  • On Web Apps, almost everything is fantastic EXCEPT for the ability to sort web app items by date. If I wanted to create a calendar of events based on a web app I want to create, I would want to be able to display those items in chronological order.
  • The Event Module is great except the way it uses a quirky form to process payments and reserve events. It should behave more like an ecommerce solution where the form is easier to fill out, customize, submit and process.

Likelihood to Renew

No score
No answers yet
Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.
Business Catalyst9.4
Based on 10 answers
Adobe, is very expensive, has a solid background and produces quality programs. You can't argue with that

Usability

No score
No answers yet
No answers on this topic
Business Catalyst9.6
Based on 4 answers
It's easy to log in; areas are well marked, and support is available if needed.

Reliability and Availability

No score
No answers yet
No answers on this topic
Business Catalyst9.0
Based on 4 answers
very few issues with availability

Performance

No score
No answers yet
No answers on this topic
Business Catalyst8.2
Based on 1 answer
Very few issues

Support

No score
No answers yet
No answers on this topic
Business Catalyst8.6
Based on 5 answers
Good support; there have been a few issues that we have been unable to resolve

Online Training

No score
No answers yet
No answers on this topic
Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco

Implementation

No score
No answers yet
No answers on this topic
Business Catalyst9.6
Based on 3 answers
Pretty easy to do

Alternatives Considered

Selected 3DCart based on price point and ease of getting started. Gave a two week free trial to make sure I could get it set up. Seemed easier than other options and had room to grow if I need more capabilities. It also integrated with QuckBooks, FaceBook and Auth.net which were all part of the package right from the start.
As far as the CMS for BC goes, there is none out there that compares. In the past we have utilized Joomla, Wordpress, Mambo, Drupal, Concrete 5 and others. None of them were as easy to use and train on that Adobe's Business Catalyst. Our alternative to BC is WordPress when our clients want a less expensive solution. For the most part that works OK but we have had issues with plugin incompatibility among other issues. We lost at least two clients because of similar issues. The other great part about BC's solution is that we can still work with our favorite site creation tool - Dreamweaver. The whole process continues to be more and more simplified with added features to the system. No other solution (that we've found) offers such an easy way to create custom web sites that are easily editable by our clients.

Scalability

No score
No answers yet
No answers on this topic
Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.

Return on Investment

  • Enhanced customer service with ticket system.
  • Was able to quickly set up shop and get started on the web.
  • Well you can't really beat consistency throughout an entire family of programs. Adobe in pretty much uncontested in this arena.
  • If you are a designer, you will need these programs at some point. It is a depressing fact, but Adobe has the absolute monopoly in the business. If it is any consolation, they make excellent programs.

Pricing Details

3dcart

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details