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7 Ratings
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Score 6.8 out of 101
58 Ratings
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Score 7.8 out of 101

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Likelihood to Recommend

3dcart

3dcart works well for small to medium size businesses that want to take care of their own website and product uploads and have the time to stay on top of inventory management. It does not work as well for a business who wants to just "turn it on" and forget about it unless they are able to integrate their POS system with 3dcart to manage inventory.
Tracy Beers profile photo

Adobe Business Catalyst

The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Richard Taylor profile photo

Feature Rating Comparison

Online Storefront

3dcart
7.3
Adobe Business Catalyst
Product catalog & listings
3dcart
8.0
Adobe Business Catalyst
Product management
3dcart
8.0
Adobe Business Catalyst
Bulk product upload
3dcart
10.0
Adobe Business Catalyst
Branding
3dcart
7.0
Adobe Business Catalyst
Mobile storefront
3dcart
7.0
Adobe Business Catalyst
Product variations
3dcart
8.0
Adobe Business Catalyst
Website integration
3dcart
5.0
Adobe Business Catalyst
Visual customization
3dcart
8.0
Adobe Business Catalyst
CMS
3dcart
5.0
Adobe Business Catalyst

Online Shopping Cart

3dcart
8.0
Adobe Business Catalyst
Checkout user experience
3dcart
8.0
Adobe Business Catalyst

Online Payment System

3dcart
9.0
Adobe Business Catalyst
eCommerce security
3dcart
9.0
Adobe Business Catalyst

eCommerce Marketing

3dcart
8.0
Adobe Business Catalyst
Promotions & discounts
3dcart
8.0
Adobe Business Catalyst
Personalized recommendations
3dcart
7.0
Adobe Business Catalyst
SEO
3dcart
9.0
Adobe Business Catalyst

eCommerce Business Management

3dcart
6.8
Adobe Business Catalyst
Order processing
3dcart
8.0
Adobe Business Catalyst
Inventory management
3dcart
5.0
Adobe Business Catalyst
Shipping
3dcart
7.0
Adobe Business Catalyst
Custom functionality
3dcart
7.0
Adobe Business Catalyst

Email & Online Marketing

3dcart
Adobe Business Catalyst
6.5
WYSIWYG email editor
3dcart
Adobe Business Catalyst
2.5
Dynamic content
3dcart
Adobe Business Catalyst
9.0
Ability to test dynamic content
3dcart
Adobe Business Catalyst
7.5
Landing pages
3dcart
Adobe Business Catalyst
6.7
A/B testing
3dcart
Adobe Business Catalyst
7.0
Mobile optimization
3dcart
Adobe Business Catalyst
8.0
Email deliverability
3dcart
Adobe Business Catalyst
8.1
List management
3dcart
Adobe Business Catalyst
3.2
Triggered drip sequences
3dcart
Adobe Business Catalyst
6.8

Lead Management

3dcart
Adobe Business Catalyst
1.8
Lead nurturing
3dcart
Adobe Business Catalyst
1.8
Lead scoring and grading
3dcart
Adobe Business Catalyst
2.2
Data quality management
3dcart
Adobe Business Catalyst
1.5
Automated sales alerts and tasks
3dcart
Adobe Business Catalyst
1.8

Campaign Management

3dcart
Adobe Business Catalyst
2.4
Calendaring
3dcart
Adobe Business Catalyst
2.5
Event/webinar marketing
3dcart
Adobe Business Catalyst
2.3

Social Media Marketing

3dcart
Adobe Business Catalyst
8.2
Social sharing and campaigns
3dcart
Adobe Business Catalyst
7.8
Social profile integration
3dcart
Adobe Business Catalyst
8.6

Reporting & Analytics

3dcart
Adobe Business Catalyst
7.1
Dashboards
3dcart
Adobe Business Catalyst
8.0
Standard reports
3dcart
Adobe Business Catalyst
7.1
Custom reports
3dcart
Adobe Business Catalyst
6.1

Platform & Infrastructure

3dcart
Adobe Business Catalyst
6.4
API
3dcart
Adobe Business Catalyst
7.1
Role-based workflow & approvals
3dcart
Adobe Business Catalyst
7.0
Customizability
3dcart
Adobe Business Catalyst
6.0
Integration with Salesforce.com
3dcart
Adobe Business Catalyst
5.5

Pros

  • SEO - 3dcart is built in such a way that even if you do no SEO work at all, as long as you use the meta description wizard on each page or product you wind up still searching pretty well in Google.
  • Product uploads - Product uploads are easy to do with 3dcart's .csv import/export feature. No need to struggle with messy simple and variable uploads like on WooCommerce, 3dcart takes the guesswork and hassle out of uploading different product types.
  • Media uploads - Media uploads are quick and simple and the uploader always works.
Tracy Beers profile photo
  • Probably one of the easiest e-commerce platforms to work in, it does take setup, but compared to a lot of other e-commerce solutions, this is probably the best one that I have seen that can be designed and implemented custom.
  • Their template system works very well and allows you to create and re-use templates across Adobe Business Catalyst.
  • Their pre-built modules are great, giving people a great way to use common web elements without having to use a plug-in or find some solution, it is simply built in and generally works exactly as you would expect.
  • Adobe Business Catalyst is more of an all-around solution, providing elements that most smaller companies would have a hard time figuring out, since it includes the ability to build websites, send and track e-mails, analytics. It really is a powerful tool that would typically require a fair amount of coding knowledge and expertise but with the system already built, it can be easily modified and edited by those with limited or no coding knowledge at all.
Jonathan Hodak profile photo

Cons

  • 3dcart does not connect to many of the POS systems my clients use so we need to manually update inventory daily/weekly.
  • There are many modules available to do many different things, but it makes you feel like you are being tickled and died to death to get the site to do exactly what you want. Also can be confusing if you don't know what you actually need.
  • It's a little difficult/confusing to upload products with multiple variations - ie: color and size - especially if there are multiples colors and multiple sizes.
Tracy Beers profile photo
  • Multi Client Management: The dashboard for managing multiple clients as a reseller is a little difficult to get to. There is also no very easy way for me to manage multiple clients at once. I have to log into and out of individual client accounts to do billing or management.
  • Lack of Server support: There are certain server protocols and languages that are not supported using BC. For example I cannot build a custom php database and upload to BC. I am required to use their tools.
Dan Butler profile photo

Likelihood to Renew

No score
No answers yet
Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.
Mark Madans profile photo
Adobe Business Catalyst9.4
Based on 10 answers
Actually with Business Catalyst there is no renewal; once you are a partner, you are a partner for as long as you like. It is an investment in your business not simply a product you purchase...and as an investment in partnership with Adobe, both are committed to each other's success.
Pauline Kraus profile photo

Usability

No score
No answers yet
No answers on this topic
Adobe Business Catalyst9.7
Based on 4 answers
Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.
Dan Butler profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo

Performance

No score
No answers yet
No answers on this topic
Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo

Support

No score
No answers yet
No answers on this topic
Adobe Business Catalyst8.6
Based on 5 answers
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
Pauline Kraus profile photo

Online Training

No score
No answers yet
No answers on this topic
Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo

Implementation

No score
No answers yet
No answers on this topic
Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo

Alternatives Considered

I found 3dcart to be the most cost effective and easiest to use for my smaller to medium sized business clients.
Tracy Beers profile photo
We didn't really used many products before deciding to use Business Catalyst. When we started we developed sites using an old product (GoLive) and then created a few sites in WordPress. We didn't like that fact that WordPress needed an add-on every time we wanted additional functionality and trying keep on top of updates was distracting.Adobe's Business Catalyst gave us an all in one system to replace the multiple products clients required to run their online businesses. We also didn't have to remember which sites had what add-ons updated...or not. Business Catalyst is SaaS which allows us to always have the latest updates and functionality ready at our fingertips.
Pauline Kraus profile photo

Scalability

No score
No answers yet
No answers on this topic
Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo

Return on Investment

  • 3dcart has enabled my clients to quickly and easily get up and running with an online store giving them an almost immediate ROI.
Tracy Beers profile photo
  • I used this service for people who had little or no budget, set up the platform and showed them how to use it. However, I would use it again if someone on a budget wanted a good looking site that could handle eCommerce.
Andrew Conniff profile photo

Pricing Details

3dcart

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details