What users are saying about

3dcart

5 Ratings

Oracle ATG

99 Ratings

3dcart

5 Ratings
Score 6.4 out of 101

Oracle ATG

99 Ratings
Score 6.9 out of 101

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Likelihood to Recommend

3dcart

3dcart is well suited to getting a site up and running quickly with shopping cart capabilities. The merchant account set up was easy and there are inventory and shipping capabilities, as well. It is a very powerful tool for a small business without full time IT support on staff. While I did not have many products, it seemed like a merchant with a large inventory would have to spend a great deal of time on setting up the store

Oracle ATG

I would say that Oracle ATG Web Commerce is most likely better suited for companies that have a wide selection of products online as well as a customer base that is robust enough to justify this software. We were managing several stores and so we needed this software to create an atmosphere of quick and efficient searching from customers as well as some sort of guidance for products that they would like based on their searches

Feature Rating Comparison

Online Storefront

3dcart
7.0
Oracle ATG
6.9
Product catalog & listings
3dcart
8.0
Oracle ATG
7.8
Product management
3dcart
8.0
Oracle ATG
8.5
Branding
3dcart
6.0
Oracle ATG
7.0
Mobile storefront
3dcart
6.0
Oracle ATG
5.9
Product variations
3dcart
8.0
Oracle ATG
7.7
Website integration
3dcart
7.0
Oracle ATG
6.5
Visual customization
3dcart
6.0
Oracle ATG
7.5
Bulk product upload
3dcart
Oracle ATG
6.0
CMS
3dcart
Oracle ATG
5.0

Online Shopping Cart

3dcart
9.0
Oracle ATG
5.2
Checkout user experience
3dcart
9.0
Oracle ATG
5.8
Abandoned cart recovery
3dcart
Oracle ATG
4.5

Online Payment System

3dcart
8.0
Oracle ATG
4.8
eCommerce security
3dcart
8.0
Oracle ATG
4.8

eCommerce Marketing

3dcart
7.5
Oracle ATG
5.6
Promotions & discounts
3dcart
10.0
Oracle ATG
7.4
SEO
3dcart
5.0
Oracle ATG
4.9
Personalized recommendations
3dcart
Oracle ATG
4.4

eCommerce Business Management

3dcart
8.0
Oracle ATG
5.4
Custom functionality
3dcart
8.0
Oracle ATG
5.0
Multi-site management
3dcart
Oracle ATG
7.3
Order processing
3dcart
Oracle ATG
6.2
Inventory management
3dcart
Oracle ATG
4.1
Shipping
3dcart
Oracle ATG
4.5

Pros

  • Strong shopping cart capabilities, with all types of promotions and discounting capabilities. Easy to set up the promotion and implement the campaign.
  • Integration with our email provider to be able to segment buyers based on timing of purchase.
  • Easy to use blog, was able to set up each post simply and create SEO/Meta tags associated with each post.
  • Products set up was easy and there are options for categories and classes to make setting up the store easy.
  • Easy to use for someone with no programming skills.
  • Easily customizable dashboards that are versatile and fit the needs of different departments within a company.
  • Search tool is unparalleled and provides multiple parameters for narrowing down your query in a jiffy.
  • Customer service is always available and can be accessed through both email and phone around the clock.

Cons

  • Using images on the site and in the blog was a cumbersome process. The upload was easy enough, but finding and using the image after upload was terrible. The navigation of the images was difficult and there were no sort functions.
  • For a simple site without the need for a log in admin or shipping, these functions and capabilities were not easily hidden or removed. You needed to have a programmer go into the code to remove them. For a tool like 3dcart, it seemed to be something they could have taken care of with check boxes in the settings.
  • While expected, the templates available were very basic and simple. To enhance the look of your site, you will need a programmer or pay for the premium templates.
  • More administrative control would be helpful in regards to estimates and quoting as this was something we did regularly in legal but had to go outside the system.

Likelihood to Renew

Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.
No answers on this topic

Alternatives Considered

Selected 3DCart based on price point and ease of getting started. Gave a two week free trial to make sure I could get it set up. Seemed easier than other options and had room to grow if I need more capabilities. It also integrated with QuckBooks, FaceBook and Auth.net which were all part of the package right from the start.
We're married to Oracle ATG Web Commerce for the time being, and have been users for about six years now. We are slowly moving auxiliary features out of ATG and into custom in house solutions that give us purpose built, more responsive, and more appropriate functionality. Eventually, ATG will serve only core features like catalog management and order processing. All other activities will be handled externally as microservices that we control, rather than relying on the black box of ATG.

Return on Investment

  • Enhanced customer service with ticket system.
  • Was able to quickly set up shop and get started on the web.
  • We were able to drive sales for one of our clients up by 50% over the course of a 6 month window by revamping their online web store with Oracle ATG.
  • Sharing data and communication improved greatly between legal/finance and marketing.

Pricing Details

3dcart

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Oracle ATG

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details