What users are saying about

3dcart

6 Ratings

Oracle ATG

100 Ratings

3dcart

6 Ratings
Score 7.1 out of 101

Oracle ATG

100 Ratings
Score 6.9 out of 101

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Likelihood to Recommend

3dcart

3dcart works well for small to medium size businesses that want to take care of their own website and product uploads and have the time to stay on top of inventory management. It does not work as well for a business who wants to just "turn it on" and forget about it unless they are able to integrate their POS system with 3dcart to manage inventory.
Tracy Beers profile photo

Oracle ATG

Oracle ATG Web Commerce has its roots in older technologies and design from years ago. Over time it's been updated but shortcomings in the original design linger in the product's foundation. It is probably a good, general commerce solution for shops that don't require extensive customization of their web presence but if you find yourself needing to categorize products or offerings in "unusual" ways, or include properties that fall out of the mainstream, the burden of customization will be high.
Sean Scott profile photo

Feature Rating Comparison

Online Storefront

3dcart
7.3
Oracle ATG
6.8
Product catalog & listings
3dcart
8.0
Oracle ATG
7.7
Product management
3dcart
8.0
Oracle ATG
8.5
Bulk product upload
3dcart
10.0
Oracle ATG
5.9
Branding
3dcart
7.0
Oracle ATG
7.0
Mobile storefront
3dcart
7.0
Oracle ATG
5.9
Product variations
3dcart
8.0
Oracle ATG
7.7
Website integration
3dcart
5.0
Oracle ATG
6.5
Visual customization
3dcart
8.0
Oracle ATG
7.4
CMS
3dcart
5.0
Oracle ATG
5.0

Online Shopping Cart

3dcart
8.0
Oracle ATG
5.1
Checkout user experience
3dcart
8.0
Oracle ATG
5.8
Abandoned cart recovery
3dcart
Oracle ATG
4.4

Online Payment System

3dcart
9.0
Oracle ATG
4.7
eCommerce security
3dcart
9.0
Oracle ATG
4.7

eCommerce Marketing

3dcart
8.0
Oracle ATG
5.5
Promotions & discounts
3dcart
8.0
Oracle ATG
7.3
Personalized recommendations
3dcart
7.0
Oracle ATG
4.3
SEO
3dcart
9.0
Oracle ATG
4.8

eCommerce Business Management

3dcart
6.8
Oracle ATG
5.3
Order processing
3dcart
8.0
Oracle ATG
6.1
Inventory management
3dcart
5.0
Oracle ATG
4.0
Shipping
3dcart
7.0
Oracle ATG
4.4
Custom functionality
3dcart
7.0
Oracle ATG
5.0
Multi-site management
3dcart
Oracle ATG
7.3

Pros

  • SEO - 3dcart is built in such a way that even if you do no SEO work at all, as long as you use the meta description wizard on each page or product you wind up still searching pretty well in Google.
  • Product uploads - Product uploads are easy to do with 3dcart's .csv import/export feature. No need to struggle with messy simple and variable uploads like on WooCommerce, 3dcart takes the guesswork and hassle out of uploading different product types.
  • Media uploads - Media uploads are quick and simple and the uploader always works.
Tracy Beers profile photo
  • Product and SKU management
  • Product page display
Sean Scott profile photo

Cons

  • 3dcart does not connect to many of the POS systems my clients use so we need to manually update inventory daily/weekly.
  • There are many modules available to do many different things, but it makes you feel like you are being tickled and died to death to get the site to do exactly what you want. Also can be confusing if you don't know what you actually need.
  • It's a little difficult/confusing to upload products with multiple variations - ie: color and size - especially if there are multiples colors and multiple sizes.
Tracy Beers profile photo
  • The schema design within ATG is poor. It does not follow accepted standards. For example, column naming is inconsistent and generalized, with multiple (unrelated) tables using column names like "ID" as primary/foreign keys. This is a barrier to an intuitive understanding of the schema. Out of the box, the schema is missing many important foreign key relationships. In fact, the publishing schema explicitly prohibits FK relationships, causing data inconsistencies when ATG's black-box algorithms fail. We've built an impressive arsenal of custom scripts specifically for handling the many exceptions and orphan conditions that arise from this design practice.
  • The job scheduler is poorly designed. It uses a database table to manage message queueing. The processes flows as follows: Messages are inserted into a table. Then, a scheduled process selects messages, applies them, updates the message row on success/failure, then goes back and looks for messages that are "complete" in order to delete them. It performs this in a serialized loop that is inefficient and heavy on database resources. There are far better ways for processing message queues than trying to leverage a database.
Sean Scott profile photo

Likelihood to Renew

Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.
Mark Madans profile photo
No answers on this topic

Alternatives Considered

I found 3dcart to be the most cost effective and easiest to use for my smaller to medium sized business clients.
Tracy Beers profile photo
We're married to Oracle ATG Web Commerce for the time being, and have been users for about six years now. We are slowly moving auxiliary features out of ATG and into custom in house solutions that give us purpose built, more responsive, and more appropriate functionality. Eventually, ATG will serve only core features like catalog management and order processing. All other activities will be handled externally as microservices that we control, rather than relying on the black box of ATG.
Sean Scott profile photo

Return on Investment

  • 3dcart has enabled my clients to quickly and easily get up and running with an online store giving them an almost immediate ROI.
Tracy Beers profile photo
  • We were able to drive sales for one of our clients up by 50% over the course of a 6 month window by revamping their online web store with Oracle ATG.
  • Sharing data and communication improved greatly between legal/finance and marketing.
Joseph R. Sweeney profile photo

Pricing Details

3dcart

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Oracle ATG

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details