What users are saying about

3dcart

6 Ratings

ChannelAdvisor

12 Ratings

3dcart

6 Ratings
Score 7.1 out of 101

ChannelAdvisor

12 Ratings
Score 7.5 out of 101

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Likelihood to Recommend

3dcart

3dcart works well for small to medium size businesses that want to take care of their own website and product uploads and have the time to stay on top of inventory management. It does not work as well for a business who wants to just "turn it on" and forget about it unless they are able to integrate their POS system with 3dcart to manage inventory.

ChannelAdvisor

If you manage over 25,000 child skus across dozens of different marketplaces and digital marketing networks, ChannelAdvisor can greatly simplify the process. In my case, it's just not scalable to manually optimize that many products and websites. We need a platform like ChannelAdvisor to provide process automation. Obviously, the fewer skus you manage and the fewer websites you sell on, the greater your ability will be to manage them on your own. But in the interest of growing your business, ChannelAdvisor can help take it to the next level

Feature Rating Comparison

Online Storefront

3dcart
7.3
ChannelAdvisor
8.8
Product catalog & listings
3dcart
8.0
ChannelAdvisor
9.9
Product management
3dcart
8.0
ChannelAdvisor
9.0
Bulk product upload
3dcart
10.0
ChannelAdvisor
9.0
Branding
3dcart
7.0
ChannelAdvisor
Mobile storefront
3dcart
7.0
ChannelAdvisor
Product variations
3dcart
8.0
ChannelAdvisor
7.1
Website integration
3dcart
5.0
ChannelAdvisor
Visual customization
3dcart
8.0
ChannelAdvisor
CMS
3dcart
5.0
ChannelAdvisor

Online Shopping Cart

3dcart
8.0
ChannelAdvisor
Checkout user experience
3dcart
8.0
ChannelAdvisor

Online Payment System

3dcart
9.0
ChannelAdvisor
eCommerce security
3dcart
9.0
ChannelAdvisor

eCommerce Marketing

3dcart
8.0
ChannelAdvisor
6.0
Promotions & discounts
3dcart
8.0
ChannelAdvisor
6.0
Personalized recommendations
3dcart
7.0
ChannelAdvisor
SEO
3dcart
9.0
ChannelAdvisor

eCommerce Business Management

3dcart
6.8
ChannelAdvisor
8.0
Order processing
3dcart
8.0
ChannelAdvisor
7.1
Inventory management
3dcart
5.0
ChannelAdvisor
9.0
Shipping
3dcart
7.0
ChannelAdvisor
8.0
Custom functionality
3dcart
7.0
ChannelAdvisor
Multi-site management
3dcart
ChannelAdvisor
8.1

Pros

  • SEO - 3dcart is built in such a way that even if you do no SEO work at all, as long as you use the meta description wizard on each page or product you wind up still searching pretty well in Google.
  • Product uploads - Product uploads are easy to do with 3dcart's .csv import/export feature. No need to struggle with messy simple and variable uploads like on WooCommerce, 3dcart takes the guesswork and hassle out of uploading different product types.
  • Media uploads - Media uploads are quick and simple and the uploader always works.
  • Organized complete inventory and distributed the products to multiple websites (ebay, amazon.com, google, etc)
  • Automatically created a catalog of inventory with nice looking theme that updates quantity as items are sold

Cons

  • 3dcart does not connect to many of the POS systems my clients use so we need to manually update inventory daily/weekly.
  • There are many modules available to do many different things, but it makes you feel like you are being tickled and died to death to get the site to do exactly what you want. Also can be confusing if you don't know what you actually need.
  • It's a little difficult/confusing to upload products with multiple variations - ie: color and size - especially if there are multiples colors and multiple sizes.
  • Lack of customization, documentation, tutorials, support for the premium webstore
  • Lack of innovation. My client was told that the basic web store was being replace by the premium web store so they needed to upgrade. In my opinion the basic web store was actually much more flexible and robust than the premium web store. Now (it has been less than 2 years) they are making my client switch from the premium web store to "Shopify" and they are charging more money for this. My client was charged to upgrade each time and the process to upgrade was expensive, time consuming, and very convoluted. ChannelAdvisor needs to invest in their technology and migrate data for ChannelAdvisor changes technology. But the experience as an end user is very frustrating since the way of doing things keep changing and not always for the better result for the customer.
  • Channel Advisor needs better support. Help Desk, knowledge base, etc. there are a lot of things you can do with ChannelAdvisor but it is my experience that nothing is very straight forward and there are many different potential problems you will run into and ChannelAdvisor points the finger at "Google" or "Amazon" or "Ebay" instead of helping solve a problem from end to end.
  • It is quite expensive for what it does. I would not have advised my customer to use their product but they were so entrenched that they had no other choice.

Likelihood to Renew

No score
No answers yet
Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.
ChannelAdvisor7.0
Based on 3 answers
Only reason I would renew is because everything is live and working on the system. If I were the company owner I would build my own e-commerce site as a stand-alone site and migrate away from ChannelAdvisor ASAP.

Implementation

No score
No answers yet
No answers on this topic
ChannelAdvisor8.0
Based on 1 answer
Better control of scope between the resources on both sides involved would allow for better change management.

Alternatives Considered

I found 3dcart to be the most cost effective and easiest to use for my smaller to medium sized business clients.
Haven't really found a true competitor in the same scale.

Return on Investment

  • 3dcart has enabled my clients to quickly and easily get up and running with an online store giving them an almost immediate ROI.
  • Since my client has used ChannelAdvisor from the beginning, he has been satisfied with his ROI. The fees ChannelAdvisor costs him are quite confusing because it is a monthly fee, plus a percentage of each transaction, plus the fees from Amazon, Ebay, etc. and then he has the cost of the product and the cost of shipping. My client struggled to understand bottom line ROI but that is not the fault of ChannelAdvisor. I was shocked to see the kind of revenue he was able to generate but it appeared to me to be high volumes of transaction and lots of work and fees for very little ROI.

Pricing Details

3dcart

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

ChannelAdvisor

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details