What users are saying about

3dcart

5 Ratings

CommerceHub

1 Ratings

3dcart

5 Ratings
Score 6.4 out of 101

CommerceHub

1 Ratings
Score 9 out of 101

Add comparison

Likelihood to Recommend

3dcart

3dcart is well suited to getting a site up and running quickly with shopping cart capabilities. The merchant account set up was easy and there are inventory and shipping capabilities, as well. It is a very powerful tool for a small business without full time IT support on staff. While I did not have many products, it seemed like a merchant with a large inventory would have to spend a great deal of time on setting up the store

CommerceHub

Commercehub is perfect for those that sell in a online market place such as Walmart, home Depot, Lowe's, Amazon, and other various stores that also have an online presence. If you are getting hundreds of orders then commercehub will make your life so much easier.

Feature Rating Comparison

Online Storefront

3dcart
7.0
CommerceHub
Product catalog & listings
3dcart
8.0
CommerceHub
Product management
3dcart
8.0
CommerceHub
Branding
3dcart
6.0
CommerceHub
Mobile storefront
3dcart
6.0
CommerceHub
Product variations
3dcart
8.0
CommerceHub
Website integration
3dcart
7.0
CommerceHub
Visual customization
3dcart
6.0
CommerceHub

Online Shopping Cart

3dcart
9.0
CommerceHub
Checkout user experience
3dcart
9.0
CommerceHub

Online Payment System

3dcart
8.0
CommerceHub
eCommerce security
3dcart
8.0
CommerceHub

eCommerce Marketing

3dcart
7.5
CommerceHub
Promotions & discounts
3dcart
10.0
CommerceHub
SEO
3dcart
5.0
CommerceHub

eCommerce Business Management

3dcart
8.0
CommerceHub
Custom functionality
3dcart
8.0
CommerceHub

Pros

  • Strong shopping cart capabilities, with all types of promotions and discounting capabilities. Easy to set up the promotion and implement the campaign.
  • Integration with our email provider to be able to segment buyers based on timing of purchase.
  • Easy to use blog, was able to set up each post simply and create SEO/Meta tags associated with each post.
  • Products set up was easy and there are options for categories and classes to make setting up the store easy.
  • Easy to use for someone with no programming skills.
  • Order searching
  • Shipping
  • Order organization
  • Invoicing
  • Order printing

Cons

  • Using images on the site and in the blog was a cumbersome process. The upload was easy enough, but finding and using the image after upload was terrible. The navigation of the images was difficult and there were no sort functions.
  • For a simple site without the need for a log in admin or shipping, these functions and capabilities were not easily hidden or removed. You needed to have a programmer go into the code to remove them. For a tool like 3dcart, it seemed to be something they could have taken care of with check boxes in the settings.
  • While expected, the templates available were very basic and simple. To enhance the look of your site, you will need a programmer or pay for the premium templates.
  • Allow for mass uploads for shipping and invoicing.
  • Allow for custom notes when canceling an order.
  • Allow for changing items that are shipped or invoiced when needing to change a customer order.

Likelihood to Renew

Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.
No answers on this topic

Alternatives Considered

Selected 3DCart based on price point and ease of getting started. Gave a two week free trial to make sure I could get it set up. Seemed easier than other options and had room to grow if I need more capabilities. It also integrated with QuckBooks, FaceBook and Auth.net which were all part of the package right from the start.
ChannelAdvisor is the only one that is close to what commercehub has to offer and commercehub has a much richer experience and is more user friendly. ChannelAdvisor is clunky and very hard to use.

Return on Investment

  • Enhanced customer service with ticket system.
  • Was able to quickly set up shop and get started on the web.
  • Less time spent manually entering orders.
  • More time spent shipping and invoicing - costs more on the company than if a mass uploads from an Excel sheet would be allowed.
  • Cancelling orders can cause issues especially if you cannot add notes to transmit to them directly to the customer.

Pricing Details

3dcart

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

CommerceHub

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details