What users are saying about
9 Ratings
1 Ratings
9 Ratings
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Score 6.4 out of 100
1 Ratings
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Score 8 out of 100

Likelihood to Recommend

3dcart

They seem to be very well suited to startup websites.We need to almost threaten to leave to get them to pay attention to us, a 10-year customer and a larger company. When they do pay attention, we pretty much got the royal treatment. When we have brought new ideas and concepts to them, they make us pay for the upgrade, then offer that upgrade to all other customers. Essentially we fell like we are funding their R&D at times.
Anonymous | TrustRadius Reviewer

commercetools

Commercetools is generally a very flexible, smart platform for eCommerce business. It's an API enabled, cloud solution that makes integration seamless and quick to deploy. It's also a modern platform that utilizes API query languages like GraphQl. It lacks some functionalities in pricing and geographic variations of product portfolio but the platform is constantly improving and new functionalities are added.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

3dcart
6.9
commercetools
7.6
Product catalog & listings
3dcart
7.6
commercetools
8.0
Product management
3dcart
6.7
commercetools
7.0
Bulk product upload
3dcart
8.3
commercetools
9.0
Branding
3dcart
7.0
commercetools
9.0
Mobile storefront
3dcart
7.4
commercetools
Product variations
3dcart
7.2
commercetools
5.0
Website integration
3dcart
6.7
commercetools
9.0
Visual customization
3dcart
5.5
commercetools
6.0
CMS
3dcart
5.8
commercetools

Online Shopping Cart

3dcart
6.6
commercetools
7.5
Abandoned cart recovery
3dcart
6.0
commercetools
6.0
Checkout user experience
3dcart
7.2
commercetools
9.0

Online Payment System

3dcart
9.0
commercetools
7.0
eCommerce security
3dcart
9.0
commercetools
7.0

eCommerce Marketing

3dcart
6.5
commercetools
7.7
Promotions & discounts
3dcart
7.2
commercetools
8.0
Personalized recommendations
3dcart
5.3
commercetools
7.0
SEO
3dcart
6.9
commercetools
8.0

eCommerce Business Management

3dcart
6.7
commercetools
6.6
Multi-site management
3dcart
6.5
commercetools
9.0
Order processing
3dcart
7.6
commercetools
9.0
Inventory management
3dcart
5.7
commercetools
6.0
Shipping
3dcart
8.3
commercetools
6.0
Custom functionality
3dcart
5.3
commercetools
3.0

Pros

3dcart

  • 3dcart is a more basic website tool that can get customers started quickly.
  • It only has a certain amount of options, making it an ok tool to use if you don't need a particularly large website.
Anonymous | TrustRadius Reviewer

commercetools

  • Fully API enabled platform - There is no need to use SQL or other customization. APIs cover full range of functionalities needed for an eCommerce platform and are easy to extend.
  • Cloud solution - CommerceTools is a cloud solution so there is no back office hosting/maintenance. Simply enable the API tokens and use the platform!
  • Ever expanding - The solution contains all the necessary functions to run a successful ecommerce business and the functions are constantly expanding and new capabilities are introduced.
Anonymous | TrustRadius Reviewer

Cons

3dcart

  • 3dcart does not connect to many of the POS systems my clients use so we need to manually update inventory daily/weekly.
  • There are many modules available to do many different things, but it makes you feel like you are being tickled and died to death to get the site to do exactly what you want. Also can be confusing if you don't know what you actually need.
  • It's a little difficult/confusing to upload products with multiple variations - ie: color and size - especially if there are multiples colors and multiple sizes.
Tracy Beers | TrustRadius Reviewer

commercetools

  • Pricing - Commercetools has pricing limitations with respect to customer/SKU combination. If an organization provides lots of custom/contract pricing for customers, Commercetools has difficulty mapping it in. They are working on this to make it more flexible.
  • Geographic variations in product portfolio - Commercetools has central product master that doesn't provide product activation/enabling based on different geographies/elevation/sales office structures. Some creative mapping skills are needed to overcome this limitation.
  • Data mapping limitations - Commercetools lacks in out of the box data mapping limitations to full fledged ERP platforms. Extensive data mapping workshops are necessary to fit the functionalities of an ERP platform from order, to delivery , to warehouse operations and billing.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

3dcart

Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.
Mark Madans | TrustRadius Reviewer

commercetools

No answers on this topic

Alternatives Considered

3dcart

While Shopify is pretty slick in operation, Shopify's fees are way, way, way too expensive compared to 3Dcart.Magento required a hefty redesign price Tag. BigCommerce seemed like overkill for our needs as an e-commerce company. Big Commerce has some very good material to help you decide on how to pick an e-commerce engine that was helpful to us.
Anonymous | TrustRadius Reviewer

commercetools

Commercetools is a headless commerce platform. It provides the front end functionality flexibility that competitors lack. The set of APIs can link with multiple solutions including voice enabled client solutions. The functionalities on the platform are ever expanding and limitations like pricing and product variations are addressed. The solution is very fast develop, integrate and deploy.
Anonymous | TrustRadius Reviewer

Return on Investment

3dcart

  • Because 3dcart ended up not being the best for our business, we decided to go with BigCommerce instead.
  • It was an excellent platform to consider, and we tried it for a time but quickly realized it did not provide what our business needed.
Anonymous | TrustRadius Reviewer

commercetools

  • We were able to successfully launch the ecommerce platform in under 4 months of starting development work.
  • Integrate the same APIs to different client facing solutions.
  • The total cost of platform recovered in 8 months of deployment.
Anonymous | TrustRadius Reviewer

Pricing Details

3dcart

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

commercetools

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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