Elastic Path vs. Shift4Shop

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Elastic Path
Score 8.0 out of 10
N/A
Elastic Path is a privately held company that provides an enterprise level Java ecommerce platform. It is meant to integrate with many commonly used content management systems, like Adobe Marketing Cloud, OpenText, and Hippo.N/A
Shift4Shop
Score 2.3 out of 10
N/A
Shift4Shop (formerly 3dcart) is a customizable eCommerce platform designed to build an online store. Some features include Level 1 PCI security compliance, the same level used by banks and large financial institutions, along with search engine optimized templates and no transaction fees. The former 3dcart was acquired by Shift4 Payments in November, 2020.N/A
Pricing
Elastic PathShift4Shop
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Elastic PathShift4Shop
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsShift4Shop offers a free enterprise-grade plan for US customers who use their payment processing.
More Pricing Information
Features
Elastic PathShift4Shop
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Elastic Path
7.6
1 Ratings
1% below category average
Shift4Shop
1.0
8 Ratings
154% below category average
Product catalog & listings7.01 Ratings1.08 Ratings
Product management5.01 Ratings1.08 Ratings
Bulk product upload6.01 Ratings1.06 Ratings
Branding7.01 Ratings1.07 Ratings
Mobile storefront7.01 Ratings1.08 Ratings
Product variations8.01 Ratings1.08 Ratings
Website integration10.01 Ratings1.08 Ratings
Visual customization10.01 Ratings1.08 Ratings
CMS8.01 Ratings1.07 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Elastic Path
7.0
1 Ratings
8% below category average
Shift4Shop
1.0
8 Ratings
153% below category average
Abandoned cart recovery7.01 Ratings1.06 Ratings
Checkout user experience7.01 Ratings1.08 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
Elastic Path
8.0
1 Ratings
4% below category average
Shift4Shop
1.0
8 Ratings
157% below category average
eCommerce security8.01 Ratings1.08 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Elastic Path
9.7
1 Ratings
26% above category average
Shift4Shop
1.3
8 Ratings
141% below category average
Promotions & discounts9.01 Ratings1.08 Ratings
Personalized recommendations10.01 Ratings1.07 Ratings
SEO10.01 Ratings1.98 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Elastic Path
8.4
1 Ratings
8% above category average
Shift4Shop
1.0
8 Ratings
154% below category average
Multi-site management9.01 Ratings1.04 Ratings
Order processing9.01 Ratings1.07 Ratings
Inventory management7.01 Ratings1.06 Ratings
Shipping8.01 Ratings1.07 Ratings
Custom functionality9.01 Ratings1.08 Ratings
Best Alternatives
Elastic PathShift4Shop
Small Businesses
Ecwid by Lightspeed
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Score 10.0 out of 10
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Score 10.0 out of 10
Medium-sized Companies
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
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Score 9.0 out of 10
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User Ratings
Elastic PathShift4Shop
Likelihood to Recommend
8.0
(2 ratings)
1.0
(9 ratings)
Likelihood to Renew
7.0
(1 ratings)
-
(0 ratings)
User Testimonials
Elastic PathShift4Shop
Likelihood to Recommend
Elastic Path
Elastic path is a cost-effectively product which bring the advanced capabilities to enable business to drive a better customer experience. The ecommerce solution is very clean and it is built heavily using open source tools.Elastic path ecommerce is definitely a strong competitor which would fit for any retailers / telco's .
Read full review
Shift4
At this point I would recommend looking elsewhere - 8 years with a platform and finally have to switch due to the unreliability is not something a business likes to do! They should sell the platform to a company that actually cares about owning an ecommerce builder. Research Shift4 - the parent
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Pros
Elastic Path
  • Easy for non-Java programmers to understand
  • Comes with a lot of built-in functionality
Read full review
Shift4
  • Membership rewards (a points awarding system) is really easy to set up and manage
  • Gift certificate issuance and redemption is simple to use and manage
  • Site design and redesign is straightforward and they are very helpful with design packages to customize.
  • They offer comprehensive SEO services and are very knowledgeable about how to engage customers and create traffic.
Read full review
Cons
Elastic Path
  • Product management tool should be assesible over web.
  • Versioning of catalog items would a nice feature to have.
Read full review
Shift4
  • Page structure is all over the place. It can be difficult to find where to go to make page edits.
  • Base platform isn't very robust and requires multiple add-ons in order to add CRM, Taxes, and other capabilities
  • Reporting isn't very strong, necessitating outside analytics
  • File system is also pretty wonky and feels very primitive
  • Customer service and technical help leaves MUCH to be desired.
  • Not as many supported add-ons/plug-ins as other platforms, and many of them cost additional fees. Many of them also don't seamlessly integrate, meaning you'll need to dev the integration yourself.
  • In general, what you see in the WYSIWYG is not what you get.
  • Order System is not very intuitive for the modern era
Read full review
Likelihood to Renew
Elastic Path
Team now has skill using Elastic Path
Read full review
Shift4
Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.
Read full review
Alternatives Considered
Elastic Path
As a system integrator here are my thoughts -- Elastic path is one of best ecommerce tools, which would fit any retailer/ telcos business needs. The software architecture is well thought through and it is built with open source tools, the Ecommerce application is easily extensible and it enables clients to get there E-commerce application in less time. We have evaluated other products like ATG ecommerce, WCS, Magento. Elastic path is definitely a briliant ecommerce product which I would recommend to any clients.
Read full review
Shift4
We used them for 2 years and had minor problems up until the end. For the last 2 months, customers were unable to checkout, or connect to our payment processor. We put in like 3 to 5 hot tickets to get fixed and day after day nothing was fixed and support got ruder and ruder with us! We lost thousands of dollars online with this company and now they are chasing us for a renewal payment! Simply put, this is bad software with a poor customer care staff!
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Return on Investment
Elastic Path
  • The positive impact was quick development time
Read full review
Shift4
  • Because 3dcart ended up not being the best for our business, we decided to go with BigCommerce instead.
  • It was an excellent platform to consider, and we tried it for a time but quickly realized it did not provide what our business needed.
Read full review
ScreenShots

Shift4Shop Screenshots

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