What users are saying about
9 Ratings
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104 Ratings
9 Ratings
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Score 6.4 out of 100

GoDaddy

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104 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.5 out of 100

Likelihood to Recommend

3dcart

They seem to be very well suited to startup websites.We need to almost threaten to leave to get them to pay attention to us, a 10-year customer and a larger company. When they do pay attention, we pretty much got the royal treatment. When we have brought new ideas and concepts to them, they make us pay for the upgrade, then offer that upgrade to all other customers. Essentially we fell like we are funding their R&D at times.
Anonymous | TrustRadius Reviewer

GoDaddy

GoDaddy is a good solution for:
  • first-time, non-techy, local service business owner (not eCom) to manage their business all in one place (looking to build their website, send emails, manage their listings and web presence all in one place
    • The user dashboard for their small business suite is pretty user-friendly. Someone could probably build their site in about three hours.
    • A decent place to keep all business solutions in one easy place and have someone to help them troubleshoot with support.
  • More technically savvy business owners - any field
    • Buy and manage their domains all in one place
    • Get technical support for issues (ex: troubleshooting with CNAME and ANAME records) when redirecting traffic to new pages
    • Buy domains in bulk
I would not recommend GoDaddy's website builder:
  • For eCommerce - the tracking and capabilities are better on Shopify. There are drag and drop themes just the same as with GoDaddy.
  • For people who love to tweak - There are limitations on the WYSIWYG editor.
  • For people who are running a lot of Facebook ad campaigns / socially driven campaigns - It's harder to track conversions and give Facebook the information it needs to prove purchases (any field). We've driven traffic and proved $45k in sales from some of the campaigns that we've done. We had to do it in a roundabout way.
page V | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

3dcart
6.9
GoDaddy
Product catalog & listings
3dcart
7.6
GoDaddy
Product management
3dcart
6.7
GoDaddy
Bulk product upload
3dcart
8.3
GoDaddy
Branding
3dcart
7.0
GoDaddy
Mobile storefront
3dcart
7.4
GoDaddy
Product variations
3dcart
7.2
GoDaddy
Website integration
3dcart
6.7
GoDaddy
Visual customization
3dcart
5.5
GoDaddy
CMS
3dcart
5.8
GoDaddy

Online Shopping Cart

3dcart
6.6
GoDaddy
Abandoned cart recovery
3dcart
6.0
GoDaddy
Checkout user experience
3dcart
7.2
GoDaddy

Online Payment System

3dcart
9.0
GoDaddy
eCommerce security
3dcart
9.0
GoDaddy

eCommerce Marketing

3dcart
6.5
GoDaddy
Promotions & discounts
3dcart
7.2
GoDaddy
Personalized recommendations
3dcart
5.3
GoDaddy
SEO
3dcart
6.9
GoDaddy

eCommerce Business Management

3dcart
6.7
GoDaddy
Multi-site management
3dcart
6.5
GoDaddy
Order processing
3dcart
7.6
GoDaddy
Inventory management
3dcart
5.7
GoDaddy
Shipping
3dcart
8.3
GoDaddy
Custom functionality
3dcart
5.3
GoDaddy

Pros

3dcart

  • 3dcart is a more basic website tool that can get customers started quickly.
  • It only has a certain amount of options, making it an ok tool to use if you don't need a particularly large website.
Anonymous | TrustRadius Reviewer

GoDaddy

  • Customer service has great hours of availability. When things go wrong, and they will, it is nice to have the ability to get in touch with someone.
  • Wide variety of services. GoDaddy can be a one stop shop if you are looking for marketing and email services. They offer more than just domains and email platforms.
  • Once set up, very easy to use.
Kirsten Rodriguez | TrustRadius Reviewer

Cons

3dcart

  • 3dcart does not connect to many of the POS systems my clients use so we need to manually update inventory daily/weekly.
  • There are many modules available to do many different things, but it makes you feel like you are being tickled and died to death to get the site to do exactly what you want. Also can be confusing if you don't know what you actually need.
  • It's a little difficult/confusing to upload products with multiple variations - ie: color and size - especially if there are multiples colors and multiple sizes.
Tracy Beers | TrustRadius Reviewer

GoDaddy

  • Better pricing for renewals. When I see the difference in pricing of purchasing a new domain versus renewing it, I get turned off with such a huge difference. I think it'd be better if they lowered their renewal pricing. Or just some more promotions, I feel like I never receive promotions from them. Another or could be a rewards program for being a loyal customer for x amount of years.
  • They can be a bit annoying/overwhelming with the product/service add-ons once you've gotten what you needed--I understand why they do it but it almost feels like they're trying to trick you into something which makes me feel less trusting of the company.
  • Though I said I liked the user interface for the non savvy person, I must say that their design/branding/ui could use some improvement. It has a lot going on and it doesn't look clean. A lot of things just look like they were thrown together.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

3dcart

Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.
Mark Madans | TrustRadius Reviewer

GoDaddy

No answers on this topic

Usability

3dcart

No score
No answers yet
No answers on this topic

GoDaddy

GoDaddy 10.0
Based on 2 answers
Some integration could be much cleaner and smoother. Seems it used to be easier. Plus, they took away the catch all email feature.
Anonymous | TrustRadius Reviewer

Support Rating

3dcart

No score
No answers yet
No answers on this topic

GoDaddy

GoDaddy 8.9
Based on 7 answers
Every time I have raised a query, they have been very prompt and have taken up the matter to resolve and successfully lead to a conclusion. They haven't just waited for an email. They also call you and guide you step by step so there is no confusion.
Anonymous | TrustRadius Reviewer

Alternatives Considered

3dcart

While Shopify is pretty slick in operation, Shopify's fees are way, way, way too expensive compared to 3Dcart.Magento required a hefty redesign price Tag. BigCommerce seemed like overkill for our needs as an e-commerce company. Big Commerce has some very good material to help you decide on how to pick an e-commerce engine that was helpful to us.
Anonymous | TrustRadius Reviewer

GoDaddy

I never selected GoDaddy, but when a client doesn't want to upgrade, I won't force the issue. If a client wants a fresh build and are severely budget-constrained,Weebly is my recommendation. Having the money for a quality WordPress build but no stomach for monthly expenses leads to DigitalOcean, which we normally use for experimental builds since they spin up so quickly and easily. If a client wants professional hosting with automatic backups, guaranteed stability, and proven performance, WP Engine is our recommendation. We will never recommend GoDaddy.
Robert Allen | TrustRadius Reviewer

Return on Investment

3dcart

  • Because 3dcart ended up not being the best for our business, we decided to go with BigCommerce instead.
  • It was an excellent platform to consider, and we tried it for a time but quickly realized it did not provide what our business needed.
Anonymous | TrustRadius Reviewer

GoDaddy

  • Once site was built, very little maintenance involved daily.
  • Easy and quick to edit so time investment is low.
  • Financial App did help me quite a bit. Just not as robust as other offerings but price reflects that.
  • Pro has allowed me to quickly update clients' sites.
June Burchfield - LION | TrustRadius Reviewer

Pricing Details

3dcart

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

GoDaddy

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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