What users are saying about

3dcart

5 Ratings

3dcart

5 Ratings
Score 6.4 out of 101

IBM Digital Commerce

21 Ratings
Score 7.1 out of 101

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Likelihood to Recommend

3dcart

3dcart is well suited to getting a site up and running quickly with shopping cart capabilities. The merchant account set up was easy and there are inventory and shipping capabilities, as well. It is a very powerful tool for a small business without full time IT support on staff. While I did not have many products, it seemed like a merchant with a large inventory would have to spend a great deal of time on setting up the store

IBM Digital Commerce

I think WebSphere Commerce is well suited for customers looking to sell products online that need robustness and scalability as a priority. It provides a complete order cycle out of the box, or you can integrate with your existing order fulfillment. Online shopping models like digital subscriptions or a marketplace are not well suited as it requires a lot of customization

Feature Rating Comparison

Online Storefront

3dcart
7.0
IBM Digital Commerce
7.2
Product catalog & listings
3dcart
8.0
IBM Digital Commerce
8.5
Product management
3dcart
8.0
IBM Digital Commerce
7.5
Branding
3dcart
6.0
IBM Digital Commerce
7.5
Mobile storefront
3dcart
6.0
IBM Digital Commerce
6.0
Product variations
3dcart
8.0
IBM Digital Commerce
7.5
Website integration
3dcart
7.0
IBM Digital Commerce
8.5
Visual customization
3dcart
6.0
IBM Digital Commerce
7.5
Bulk product upload
3dcart
IBM Digital Commerce
9.0
CMS
3dcart
IBM Digital Commerce
3.0

Online Shopping Cart

3dcart
9.0
IBM Digital Commerce
8.7
Checkout user experience
3dcart
9.0
IBM Digital Commerce
8.5
Abandoned cart recovery
3dcart
IBM Digital Commerce
9.0

Online Payment System

3dcart
8.0
IBM Digital Commerce
7.5
eCommerce security
3dcart
8.0
IBM Digital Commerce
7.5

eCommerce Marketing

3dcart
7.5
IBM Digital Commerce
6.7
Promotions & discounts
3dcart
10.0
IBM Digital Commerce
7.0
SEO
3dcart
5.0
IBM Digital Commerce
7.5
Personalized recommendations
3dcart
IBM Digital Commerce
5.5

eCommerce Business Management

3dcart
8.0
IBM Digital Commerce
7.9
Custom functionality
3dcart
8.0
IBM Digital Commerce
7.5
Multi-site management
3dcart
IBM Digital Commerce
8.5
Order processing
3dcart
IBM Digital Commerce
8.5
Inventory management
3dcart
IBM Digital Commerce
8.0
Shipping
3dcart
IBM Digital Commerce
7.0

Pros

  • Strong shopping cart capabilities, with all types of promotions and discounting capabilities. Easy to set up the promotion and implement the campaign.
  • Integration with our email provider to be able to segment buyers based on timing of purchase.
  • Easy to use blog, was able to set up each post simply and create SEO/Meta tags associated with each post.
  • Products set up was easy and there are options for categories and classes to make setting up the store easy.
  • Easy to use for someone with no programming skills.
  • WebSphere Commerce Payment plugin integrates well with third party payment processors for credit card processing.
  • The in build promotion engine within WebSphere Commerce can handle different types of promotions that a business decides to set up for the customers.
  • WebSphere Commerce is a robust eCommerce processor for B2B and B2C channel.
  • Order Capture / Order Processing available within WebSphere Commerce is highly scalable.
  • The Contract module available within WebSphere Commerce is very suitable for B2B channel.

Cons

  • Using images on the site and in the blog was a cumbersome process. The upload was easy enough, but finding and using the image after upload was terrible. The navigation of the images was difficult and there were no sort functions.
  • For a simple site without the need for a log in admin or shipping, these functions and capabilities were not easily hidden or removed. You needed to have a programmer go into the code to remove them. For a tool like 3dcart, it seemed to be something they could have taken care of with check boxes in the settings.
  • While expected, the templates available were very basic and simple. To enhance the look of your site, you will need a programmer or pay for the premium templates.
  • The e-Marketing spots contain content associated with marketing activities to target customer segment - needs some improvement. The algorithm to set up the priority of each of the Web Activity with in eMarketing spot is little bit confusing.
  • The catalog load can be simplified.
  • WebSphere Commerce is a huge application - someone needs to spend at least 5-6 years to learn about the whole application.

Likelihood to Renew

No score
No answers yet
Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.
IBM Digital Commerce8.0
Based on 2 answers
We have the manpower resources to work in WebSphere Commerce. It is not very easy to get good WebSphere Commerce resources.

Alternatives Considered

Selected 3DCart based on price point and ease of getting started. Gave a two week free trial to make sure I could get it set up. Seemed easier than other options and had room to grow if I need more capabilities. It also integrated with QuckBooks, FaceBook and Auth.net which were all part of the package right from the start.
Compared to some other software that our clients have considered, a lot of them choose WebSphere Commerce because of the ability to scale easily. Some of our customers are coming from a PHP based ecommerce platform that doesn't allow them to scale up and they're hitting the limit of their ecommerce system

Return on Investment

  • Enhanced customer service with ticket system.
  • Was able to quickly set up shop and get started on the web.
  • For our clients in the apparel industry, the flexibility that WCS provides to scale up really helped their online business to grow tremendously.
  • Our client in the restaurant industry can't quite leverage what WCS has to offer though as it doesn't really fit their shopping model.
  • Another positive impact is that it allows our clients to streamline their commerce system in interacting with their backend.

Pricing Details

3dcart

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

IBM Digital Commerce

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details