3dcart vs Kibo eCommerce (formerly Mozu)

• SEO - 3dcart is built in such a way that even if you do no SEO work at all, as long as you use the meta description wizard on each page or product you wind up still searching pretty well in Google.
• Product uploads - Product uploads are easy to do with 3dcart's .csv import/export feature. No need to struggle with messy simple and variable uploads like on WooCommerce, 3dcart takes the guesswork and hassle out of uploading different product types.
• Media uploads - Media uploads are quick and simple and the uploader always works.

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• Mozu offers a flexible multi site setup where you can feed multiple sites from the same product and order database.
• Mozu allows you to create as many attributes as you would like across customer, orders, and products. This flexibility can be really powerful.

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• 3dcart does not connect to many of the POS systems my clients use so we need to manually update inventory daily/weekly.
• There are many modules available to do many different things, but it makes you feel like you are being tickled and died to death to get the site to do exactly what you want. Also can be confusing if you don't know what you actually need.
• It's a little difficult/confusing to upload products with multiple variations - ie: color and size - especially if there are multiples colors and multiple sizes.

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• Mozu is riddled with bugs. It feels like you are using beta software. Simple things just don't work. Mozu support has done a poor job of addressing these issues. We have had open bugs for over a year.
• Mozu has a very limited number of integrations. Those tools that are integrated are done very poorly. When these issues have been brought to Mozu's attention they have ignored them.
• The Mozu user interface for admin users is very poor. Even after a major redesign it is still not responsive. It is hard to see what you are doing due to poor font and color choices. Mozu is aware of these issues and refuses to fix them.
• Mozu management doesn't care about clients.
• Mozu is not SEO friendly. It does not follow SEO best practices.
• The Mozu support team is not empowered to solve problems. 99% of support requests can not be resolved on the first call.
• Mozu development is complicated and expensive. Developers will need training which Mozu charges for.
• Data migration for products is exceeding difficult. Order data can not be migrated at all.

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• 3dcart has enabled my clients to quickly and easily get up and running with an online store giving them an almost immediate ROI.

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• We have seen a drop in traffic since switching to Mozu.
• We have seen a drop in sales since switching to Mozu.
• We have had an increase in employee time spent trying to get their jobs done.

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